Hand on Heart Jewellery (UK) Reviews 

From the very start of the process Hand on Heart were fantastic. I was a little nervous sending off the ashes however they provided secure labelled packaging and confirmed as soon as they received them. They kept me updated throughout and my ring was ready when they estimated it would be.

I can't thank them enough as the ring is absolutely beautiful. The packaging was a lovely touch too.

Beautiful necklace that is presented really well.

Customer services helpful.

Charlotte was amazing. So compassionate and very helpful. Service was outstanding and super efficient

The necklace I brought was lovely. I had a slight problem and it was sorted straight away and new part was posted out without any questions. I would recommend them to anyone!

The experience and having my mum's ashes is brilliant. However I feel the quality of the ring for the price you pay is disappointing

WOW what an amazing service ! Firstly, I would like to say thank you for the amazing necklaces and ring that arrived beautifully boxed this morning. Your staff are very caring, polite and understanding especially when taking care of our loved one's ashes. Your attention to detail is second to none, always keeping us informed of how the process is going. Thank you Ellen, the jewellery you created for my sisters, nieces and I means Mom and Dad are not only back together but will remain close to us always. X

Please take notice,don't order with this company they made a mistake on a ring ,you can not afford to make mistakes on precious ashes,they also made another one without even getting authorisation.
There attitude was very appalling,even the MD wouldn't speak to me only by email,never trust a company that has no contact telephone number.

What a beautiful and kind company this is. I ordered two of the rectangular cremation pendants, and they are absolutely stunning. One of the pieces didn’t come out as planned, so they made me another free of charge and sent me all three along with the remaining ashes, and every piece is truly stunning. Customer service were extremely gentle and kind, and always quick to respond. I cannot recommend this company highly enough. Thank you so much xxx

The website, communication when emailed, ease of order and the beauty of the order made this a really smooth journey and something I can treasure forever. Thank you

After 14 years of love and affection my beautiful chihuahua Zina died suddenly. Hand on Heart used some of her ashes to form a beautiful azure crystal substance which they used as the gemstone infill of a silver ring. The result is an outstanding piece of jewellery which i am proud to own and wear.

Wonderful company. I ordered a silver memorial locket in memory of my son. It is beautiful and the engraving is done so expertly. It has given me great comfort. Thank you.

After struggling with the passing of my mother 12 years ago. My friend suggested that I get a piece of jewellery that I could keep mum by my heart . I can't thank you all for the beautiful piece I received today plus a big thank you to Donna for making me cry happy tears the necklace is beautiful.

i received my necklace package and it was absolutely beautiful, i can’t thank you guys enough it feels like i always have a piece of my mum with me. And the packaging was immaculately done and great servicing. i would recommend hand on heart jewellery to everyone. thankyou xx

This company have been absolutely fantastic to use, professional & compassionate throughout my order. My mum recently passed away & has/Is a great loss to me but having this beautiful necklace with her near to my heart forever is a great comfort. They provide an absolute great service & care throughout. Thank you to Hand on Heart.xxx

Just beautiful when it came i will use you again once thor's sisters time.thank you so much.SC

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After us taking a LOT longer than the turn around time and with the mail deliveries been delayed. Promptly got an email saying it would be ready for January. We Missed delivery today so we need to collect. Communication 10/10

Ordered 2 of the cremation ashes necklace for my mother in law & sister in law following the sudden passing of my father in law and the service and support through the ordering process has been amazing. The necklaces are absolutely stunning & absolutely beautiful they will be loved and cherished by both when they receive them a Christmas

I ordered the silver beaded bracelet with personalised hand writing and it is beautiful. Charlotte was extremely helpful from start to finish.
I will definitely order from them again cannot recommend enough.

My lovely fingerprint necklace to remember my mum. I changed my mind several times on design etc but they stuck with me until i had the piece i wanted. Excellent customer service. I would definitely shop here again. Thank you

My son ordered a ring for himself and the teardrop necklace for me after our dear kitty had passed.
The service was excellent from start to finish and the products are such good quality. My son and I are over the moon with them. I would highly recommend.