hap Solutions Reviews 

Quick and fantastic responses to our queries.

I got sent a txt on saturday to work creamfeilds, so I worked the agreed hours 3.30PM to 2.30 AM. I did not recieve the hours I worked. I politley told the support staff my hours are incorrect. No reply, ignored. I emailed again. Ignored. They have paid me 4 hours work when I did 11 hours work. Hopefully this can get sorted.

This may be the best team in the world.

Once you join Hap, you never go back.

HAP is one of the best companies I’ve had the opportunity to work for. The management is excellent, the team is incredibly supportive, and there is such a positive and welcoming atmosphere.

I’ve made some really good friends during my time here, which has made the experience even more enjoyable. Everyone is approachable, helpful, and genuinely makes you feel like part of the team.

I’m extremely grateful for the opportunity to work with HAP and to represent such a great company. I’ve really enjoyed my time here so far and I’m looking forward to continuing to work with HAP for a long time to come. I couldn’t recommend HAP highly enough!

I got the answers I needed when I contacted Hap.Very helpful

The support I received was genuinely great and fast too afyer I was having difficulty to be allocated to a hap event. Quick 1-2 day response and they addressed my issue precisely. Great service.

Great speedy response and reply to a question regarding uniform, especially in the height of the summer season.

the service was fast response and helpful

I am a current employee and I love how super efficient the email service is in helping you resolve your issues.

Working for HAP Solutions suits me as I get really bad arthritis - the flexibility of working when I can is perfect. I get to make new friends, camp in cool places around the UK and get paid to do it!

They are efficient, helpful and do what they say. Great company to work for!!

Quick response from Hap when contacting them and helpful

Great efficiency and friendly staff

Update! Now a hat trick. Three confirmed shifts in 2 weeks - turned away every single time.

Absolutely appalled at the treatment my daughter has received from Hap. Two weekends running, turning up to confirmed shifts on the hottest days of the year only to be turned away by security staff or told they are ‘full.’ How are they allowed to treat people like that? Taking advantage of students and young people who can least afford to lose the shifts and receive no apology, follow up or compensation. Really disgraceful.

Friendly easy process, got stuck with something and got immediate help and solved my problem, looking forward to working with hap 1st impressions are good

I’ve worked at HAP for years now and I have been fortunate enough to work some very well known festivals and been able to grow within myself in this company. All though I have grown as a person , I do feel like it’s hard to grow in the company from barback/bartender to a role such as ops, supervisor etc . I also do feel like basic bar courtesy should be enforced in the teams such as ‘backs’ when drinks are items are being lifted around the bar . Although I appreciate staff being thrown in the deep end to learn how to use the tills or serve drinks but individuals need a demonstration as I’ve seen many first time workers struggle without any guidance.

Staff are rude, shifts get cancelled or hours reduced, bar managers always try to send you home and are extremely entitled. They leave you outside in the sun waiting for hours and don’t pay you until you’ve signed on to a bar (which has been as much over an hour later than the intended start time despite getting there half an hour early).

A girl got heatstroke waiting to sign on at the tent today because hap took too long to sign people in (again one hour late), hap staff wouldn’t even give the poor girl water, it was other agency members (the people who would work on the bar alongside this girl) that gave her water and a fan.

Only reason I give them 2 stars instead of 1 is because it’s quick to get accepted

This is an amazing place to work at when looking flexibility shifts and holidays