hap Solutions Reviews 

322
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

Hap has an amazing reputation as a hospitality staff provider for many reasons. As a staff member the management teams are always on hand to support colleagues, respond to queries quickly and alway... Toon meer

Beoordeeld met 5 van de 5 sterren

Whilst on my shifts I received news that my child's father had passed away and your colleagues Rachel Schofield from your support team made sure I was ok and the company sent their condolences. Also t... Toon meer

Beoordeeld met 1 van de 5 sterren

Update! Now a hat trick. Three confirmed shifts in 2 weeks - turned away every single time. Absolutely appalled at the treatment my daughter has received from Hap. Two weekends running, turning up... Toon meer

Beoordeeld met 5 van de 5 sterren

Good customer service , even if it is a mere doubt the team dosent ignore it , that make a good quality Customer service , Got inn to the organization as a event staff within 1.5 Months , the process... Toon meer


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4,5

Uitstekend

TrustScore 4.5 uit 5

322 reviews

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4,5

Alle reviews

(322)

90 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Respectful company

Very professional, attentive and personalised service to individual staff member. It’s my third year in a row working for hap solutions as a bartender or bar manager.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I’ve worked for Hap for a few years and…

I’ve worked for Hap for a few years and they’ve been sound. Last year there was a problem in on the waterfront- getting watched by a 2ft cockney muppet - who clearly had a problem with scousers. I let a few things slide but on the last day I approached him and he didn’t like it. I got walked off site! Hap decided to disable my account without even asking me wat happened - so we was emailing back and fourth - I give them my version - anyway they ended up apologising and reopened my account!
Fast forward to this years on the waterfront and the same muppet was there again - he seen me and sed he didn’t want me there - so instead of arguing I literally walked out - one of the CHILD managers there told me to email hap - which I did. Monday I received an email saying - MY ACTIONS WAS UNACCEPTABLE AND YOUR ACCOUNT HAD BEEN DISABLED!!
So once again they listen to someone else without asking wat happened!! Absolute JOKES!!

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hapless organisation staffed by kids

Hapless organisation staffed by kids, employing kids. A good way to work at events in clubs where you can rave and get paid using extended toilet breaks. Bar back is the easiest role. Just carry blue loo roll to make it looks like you are busy🤣

20 februari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Managers are poor

HAP are popular and some senior on site staff are really nice and helpful, others have a misplaced sense of self- importance and treat staff as scum. Depends who you get to be fair. The positive vibes appear to come from students who throw themselves into festival season and enjoy working with friends. My vibes come from many years of working and not having rose tinted goggles. Policies are there for a reason, I’ve seen staff taking accepting tips, stealing money, serving girls free drinks, being lazy and avoiding work … I have been on the management side and as referenced, staff in a roving role can have a very disappointing attitude and are in it for personal gain via free drinks, looking after mates, picking up girls and not applying stated policies and getting rid of thieving staff. Speaking up doesn’t help and come off worse for it. So nice thought but mid-level on site staff are definitely in it for themselves. I’d return if things were different but don’t envisage that happening. Don’t forget, HAP supply staff, the alcohol sales are for a customer, HAP staff are effectively stealing from those customers, which is dodgy.

24 juni 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great company that I have worked for…

Great company that I have worked for now for several years, I have a full time permanent job but work extra shifts with hap when it suits me and love the festival season especially, well organised and all round good experience!

20 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Employer

From an employee view in the UK, Hap Solution ranks as the best in hospitality job availability and management at festival, sport, concert or other postings. Their parim app communicates in detail, payment on agreed date is constant and above all, issues are adequately attended to where they arise

20 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Working with hap

I’ve been with hap for 4 years on and off, as I usually work for them, during the summer season and the odd shifts in the winter months. I have enjoyed working for them when I book shifts. The team do help each other out, which is nice to have extra pair of hands on board and the experience has been great.

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A great organisation to work for.

I've worked several day events and a festival for hap now and I can't praise them enough for my experiences so far.

I feel that they genuinely care about the welfare of their staff, are great a communicating and are responsive and helpful if you have a question (particular shout out to Aaron Dimmick).

I've been treated with respect and feel valued which is unfortunately unusual for an organisation which recruits temporary workers-I feel like I work FOR hap not through them.

16 juni 2026
Review zonder uitnodiging

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