Happy Houseplants Reviews 

We received the wrong plant in error yesterday however when I called up to let them know, it was quickly put right with a replacement order being organised right away which we received today. The plants are gorgeous, well packaged and we were told we could keep the plant we received by mistake which was so kind of them. I am really impressed with their amazing customer service and will definitely be back to shop more soon as the plants look really healthy and happy! Thank you!

I made a mistake with my order. Not only did Emily reply quickly, she solved the problem beautifully. The recipient just received his delivery, which was on time and exactly as ordered. Highly reommended

Happy Houseplants is a great name for this business, not just because their products are beautiful, but because their attention to detail cannot do anything other than leave their customers feeling utterly delighted. Nothing is too much trouble - I phoned at teatime with a mistake that I had made on my order and the owner was kind enough to put things right for me despite having her hands full at home. Given that they are posting fragile items, everything was so intelligently wrapped that it all arrived as if I had collected my order in person. It must have taken them an age to package everything and that demonstrates just how much care the owners take. The plants themselves were wonderful and every bit as good as they appear on the website. I placed my order late on Monday and had received it by Thursday. All in all, I couldn't recommend this company highly enough. I have already placed a second order and am sure that you will be very happy indeed if you decide to place one too

The plant arrived, well packaged and is now in situ. I just wanted you to know that I am over the moon with everything – the size of the plant, it is healthy, fresh and vibrant, arrived without damage and looks glorious.

Cannot fault this company. Excellent knowledge of plants and great selection to chose from. Plants supplied make our living room so pretty, thank you for your speedy service, will definitely be buying from you again! 😍

Plant started shedding leaves within days. Tried placing it in different areas of our flat in case an issue with light. The plant continued to die. Sent multiple emails - company always replied but the emails were occasionally defensive and in every case major gaslighting was happening. They said I overwatered with no evidence. Took their scant advice and cut back plant in an attempt to save it. The plant continued to die. There is no way this plant was healthy upon arrival. I have other plants that I bought at the same time and they are thriving. My good friend who is a professional gardener agreed with me after taking a closer look. Whatever the selection or how good they seem initially, bad manners, lack of responsibility and a serious case of gaslighting means I will never order from them again. Be warned.

The reply below is a complete lie. I bought the plant FOUR months ago and I first contacted them TWO months after receiving the plant. The plant started to DIE WITHIN WEEKS of receiving.

It’s actually helpful to see their reply below as it’s as rude, dismissive and full of falsehoods as their emails to me.

Wow, they are worse than I thought. Angry, silly people.

An amazing company, such a great selection of plants and any time I had a question it was answered right away!
And order was delivered really quickly!

Received a beautiful Schefflera plant from here as a gift from my Mum. Unfortunately after a month my plant started to suffer, lost a huge amount of leaves and one of the stalks turned black - this was through my poor care - leaving it in a cold draughty spot with no sunshine. I emailed the company for advice. Emily replied and provided comprehensive advice to help my plant. One month on and my plant is now happy and growing nicely. Thankful I don't have to admit to my Mum that I killed her present !!

Fantastic customer service! Ran into a little issue with my order that was addressed super quickly and so generously. Bought a Thai Constellation monstera that was very kindly upgraded for free!! Thank you so much Emily - one VERY happy customer for life over here (and one very happy boyfriend once he gets this for his birthday)!! 🤩🪴

Hi there

I just wanted to drop you a message thanking you for delivering my lovely plants today.

They are looking very healthy and were packaged with care and attention.

Thank you so much

Best wishes

Jo

A fantastic cactus. Great service; fast and efficient, with the cactus as described/ pictured. I love it, thank you.

Very impressive company.
Plants are incredibly healthy and reasonably priced.
The plant pots are well made and again reasonably priced.
The delivery was efficient and fast.The products were protected throughout the delivery process.
The telephone queries I had were answered professionally with excellent knowledge and tips.
Thank you so much

The little parlour palm arrived very quickly, carefully packed and in the best of health. Throughout the process, Happy Houseplants kept me fully informed. I shall definitely be back!

My houseplants arrived today, i ordered the cereus peruvianus monstrose & selenicereus wercklei
Two lovely and very healthy plants quick dispatch and well packaged.
Highly recommend Happy houseplants

What a truly great experience with Happy Houseplants. I exchanged messages with Mark regarding a gift and he was happy to write an extended message to the recipient. Mark was incredibly helpful and I would highly recommend Happy Houseplants. Thank you for making the purchasing experience so nice and easy!

Absolutely beautiful plants! All thriving and happy. They arrive beautifully packaged and protected, fantastic customer support too. Highly recommend!

Packed really carefully for travel all in recyclable and reusable materials.

Great customer service and communication when I had a query over my order.

I couldn’t be happier with the rescue box I ordered. I received 4 beautiful well established plants which after a long drink and slow acclimatisation back to daylight from their journey are now thriving.

I love the advice offered on how to care for my plants.

I would definitely order again.

I was given a gift card to Happy Houseplants which is how I stumbled upon their website. Firstly, they have the most beautiful gorgeous plants that I hadn’t seen in other places! And secondly, when they arrived, they were healthy green shiny plants which is exactly what I expect whenever I get new plants but don’t always get in real! And finally, the team at Happy Houseplants was extremely extremely hands on and so wonderful to talk to for delivery tracking etc. I’m already on the website while writing this looking for my next set of plants!

1 plant lost and another damaged by delivery service. Both were replaced immediately. I now have a houseful of beautiful, healthy plants. Highly recommended.

Absolutely amazing plants! First class service and very fast delivery! Will definitely buy from again xx