Ich habe zwei Befestigungsschienen für die Stoßstange meines Autos bestellt. Leider haben sie nicht gepasst. Der Shop hat mir daraufhin den vollen Kaufpreis erstattet, ohne dass ich die Ware zurückse... Toon meer
Bedrijf heeft geantwoord
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Die 4 gelieferten Gewindebohrer M1,0 sind von sehr schlechter Qualität. Damit kann man kein gutes Gewinde schneiden. Ich verstehe nicht, wie Harfington so etwas liefern kann! Die Bestellung war weggew... Toon meer
Ordered tap extractor set and a replacement 3/8x16 SAE tap. Bad news is I received a M16x2 metric tap. Sent an email (no response from the web content form) and had a response overnight. Good news is... Toon meer
Bedrijf heeft geantwoord
Haben ein Ersatzteil bestellt, im Nachhinein brauchten wir das Teil nicht mehr ,hatten es aus Vorsorglich bestellt. Der Kundenservice ist sehr freundlich und gut, bekommen einen Nachlass auf die Rechn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Contactgegevens
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
4,1
Goed
535 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Where is my Cross Recessed Wood Screw…
Where is my Cross Recessed Wood Screw (#8x1") 130Pcs, Carbon Steel, Black - not even shipped yet?
17 mei 2026
Antwoord van Harfington
Hi David,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Part found after searching everywhere!
I had scoured the web and had pretty much given up finding a seemingly obscure & illusive VW coolant pipe. Then my AI sent me to them and sure enough, they had the part for me for a fantastic price and it shipped pretty dang quick!
17 mei 2026
Antwoord van Harfington
Hi Nicholas,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Bright sparks
Easy to make an order. Quickly delivered. These HT leads look very smart on my Harley. Competitively priced too!
28 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi John,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Betty
What made this company great was the superb customer service offered by Betty, without whom I would have cancelled my order at an early stage some 4 to 5 weeks ago.
28 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi David,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Misleading Return Policy & Poor Product Quality
I would not recommend ordering from Harington. I purchased their bronze magnetic door stoppers and was immediately disappointed when they arrived tossed in a cheap, tacky bag with multiple pieces already scratched up right out of the package. The quality and presentation felt very unprofessional.
What frustrated me even more was the return process. The listing clearly stated “30 day free returns,” but when I tried to return them, I was suddenly told they were non-returnable because they were sold by a third-party seller and the order was over $50. That information was nowhere on the website or product listing when I purchased them.
After having to fight the issue, I was eventually refunded for both orders. Honestly, the only reason I’m giving two stars instead of one is because they eventually made the refund right.
Between the poor packaging, scratched products, and inconsistent return policy, I will not be doing business with this company again.
Dropping it down to one star because they trying to defend their sloppy business and corrupt return policy even though it’s not on the website. I would have happily mailed them back like I first said but was not given a return label. I’ll happily send photos of the damaged product. Or I’ll ship it back. No problem. Send me labels and ship the products in boxes instead of sloppy bags due to the exact reason you just said about the materials getting damaged during shipping. Unbelievably terrible company.
19 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Brooke,
We’re sorry to hear you were dissatisfied with your order. While you mentioned product quality concerns, no photos or evidence of the claimed issue were provided to our support team for verification. In addition, minor packaging wear can occasionally happen during long-distance shipping.
As part of resolving the matter, we still provided a full refund for your order. We appreciate your feedback and will continue working to improve our service.
Best regards,
Harfington
Great service
Easy communication with the company, goods arrived quickly after ordering.
I ordered the wrong product and customer service rectified it with no hassle .
14 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Made a purchase but ended up not…
Made a purchase but ended up not needing what I ordered and still got a refund even though I kept the parts, super great customer service, thanks!
25 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Yanéric,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi Chris,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Ordered some studs for clothing which…
Ordered some studs for clothing which were great and exactly what we needed. The items are coming from China so the delivery can take a bit longer and is using Relay service. The customer service were very responsive and prompt at dealing with our queries.
4 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi ES,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Harfington are great to deal with
Harfington are great to deal with. I ordered the wrong cover and Betty was absolutely fantastic in assisting me change the order to the correct product. She was attentive and I could not ask for more assistance. Their customer service is 5 star.
8 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Jim,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Found replacement parts for bird…
Found replacement parts for bird feeders that I couldn't elsewhere, parts arrived promptly and in good condition
7 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Customer,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Exactly as listed
Exactly as listed, arrived fairly quickly. Good price for the product (felt circles)
1 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Hello hello,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Ordered mudflaps for my car.
Ordered mudflaps for my car. Wrong mudflaps arrived, sooner than expected, and I notified Harfington. Not possible to return items, however, my payment was returned with an apology for getting the order wrong.
3 mei 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi W.S.,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Still have not received my order as yet…
Still have not received my order as yet 01 05 2026
16 april 2026
Antwoord van Harfington
Hi Reece,
I'm sorry to hear that you're not 100% satisfied with this.our customers service team already contacted you via email.plz check your inbox.sometime mail run into spam.please double-check mail from:info@harfington.com
sorry for this again.
Best regards,
Harfington
Antwoord van Harfington
Hi Tom,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Their customer service and follow up…
Their customer service and follow up were incredible, totally use them again!
15 april 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi CW,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Beautiful product and great customer service
I love the cupcake cups we got from Harfington! They came in a timely manner, were just as pictured, and most importantly, the customer service throughout the process was five star. They were patient, helpful, and quick to respond. I would recommend buying from them and would do so again in the future.
29 april 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Nori,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Excellent product
Excellent product, shipped quickly. I will buy from them anytime. The fit, appearance and pricing were excellent!!
28 april 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Edward,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Came from China in 8 days, all good
Ordered stainless mesh. Didn't realise it was coming from China.
Arrived in 8 days.
Good quality.
24 april 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Andrew,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Found auto parts that I could not find…
Found auto parts that I could not find anywhere else … yay! Guess I found a new place to look for parts! Great customer service provided by BETTY on resolving some issues, with quick response time and resolution. Thanks!
14 april 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi WG,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
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