Ich habe zwei Befestigungsschienen für die Stoßstange meines Autos bestellt. Leider haben sie nicht gepasst. Der Shop hat mir daraufhin den vollen Kaufpreis erstattet, ohne dass ich die Ware zurückse... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Die 4 gelieferten Gewindebohrer M1,0 sind von sehr schlechter Qualität. Damit kann man kein gutes Gewinde schneiden. Ich verstehe nicht, wie Harfington so etwas liefern kann! Die Bestellung war weggew... Toon meer
Ordered tap extractor set and a replacement 3/8x16 SAE tap. Bad news is I received a M16x2 metric tap. Sent an email (no response from the web content form) and had a response overnight. Good news is... Toon meer
Bedrijf heeft geantwoord
Haben ein Ersatzteil bestellt, im Nachhinein brauchten wir das Teil nicht mehr ,hatten es aus Vorsorglich bestellt. Der Kundenservice ist sehr freundlich und gut, bekommen einen Nachlass auf die Rechn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Harfington is a professional hardware tools and accessories online store, offer electronics components, industrial equipment, lights and security parts. Buy now!
Contactgegevens
Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address), Hong Kong
- +852 24838901
- info@harfington.com
- harfington.com
4,1
Goed
535 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quality product…
I found Harfington by accident looking for quality long hooks to hold a pot with ferns and one with Burro's tail. Quality and quick delivery was what I got.
I'm so pleased and would happily gone for 10 stars if I could.
9 juli 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Jenna,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I do not recommend this company
I do not recommend this company. I paid for an order, but they never sent it. Customer service kept telling me for a whole month that it would be shipped in two days. They didn't refund my money and stopped responding to me. Do not use this company; it is bad.
5 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Natanael,
I'm sorry to hear that you're not 100% satisfied with this. I have confirmed your transaction on our backend, and your items have just arrived at our warehouse and will be sent out soon. Our CS team has already contacted you, please check your mailbox.
We are very sorry for this inconvenience.
Best regards,
Harington
USPS did not give tracking number
USPS did not give tracking number quickly. Called to Harfington and Betty stayed in contact with me until the part arrived. Excellent customer service. When part arrived it was the exact part and fit like OEM. Highly recommend Harfington.
1 juli 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Tom,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
The query we had was resolved very…
The query we had was resolved very efficiently and fast by Ivy
2 juli 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Edward,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Package was lost after reaching a…
Package was lost after reaching a third-party facility in the U.S., but Harfington responded quickly, was courteous, and issued a full refund without any hassle. Excellent customer service
1 juli 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi John,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Excellent
Excellent ! I needed that part and they responded quickly and sent it,got it in 3 days!
16 juni 2026
Antwoord van Harfington
Hi Richard,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I have not received them yet and it has…
I have not received them yet and it has been weeks.
16 juni 2026
Antwoord van Harfington
Hi Ed Bernier,
I'm sorry to hear that you're not 100% satisfied with this.our cs team said your parcel already delivered few days ago.beside,they contacted you via email,plz confirm your mailbox.
Best regards,
Harfington
Antwoord van Harfington
Hi Symon,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Very happy with my purchase and a great…
Very happy with my purchase and a great seller thankyou.
16 juni 2026
Antwoord van Harfington
Hi Scott,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Got the part faster than expected
Got the part faster than expected. I had to reach put because I made a mistake and after a couple of emails, service was great.
15 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Maria,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Do not order their plastic display. It's Junk !
Do not order their plastic display cases. No instruction on how to put it together. Screws supplied with screw caps to put case together do not work. I ended up scotch taping my case together. I would of packaged it all back up to return but I needed a cases ASAP to cover a statue my wife bought me. Not worth the money for the cases.
5 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi David,
I'm sorry to hear that you're not 100% satisfied with this.due to we could not find out your transaction ID in our backend with this user name.can you plz contact our CS team,they will follow up this issue:info@harfington.com
so sorry for this inconvenience.
Best reagards,
Harfington
Great customer service.
9 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Kayla,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Wrong material was accidently ordered
Wrong material was accidently ordered. Asked to return items but was met with a 30% re-stock fee as advertised under their return Policy. Settled with a 60% refund and got to keep the material incase there is a need for them in the future.
3 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Caleb,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I ordered 60 diamond coated 7/32 dremel…
I ordered 60 diamond coated 7/32 dremel bits for sharpening chainsaw chains between 2 orders. I received 5/32 bits on the first order…I thought I did something wrong so I got online to order 40 more…the correct size this time double and triple checked and 2-3 weeks later another shipment of 5/32 arrived…What is going on here?!…
3 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Josh,
I'm sorry to hear that you're not 100% satisfied with this.I checked your transactions,it looks like you ordered wrong size.this is reason why you received unexpected size. our customers service team already contacted you,plz check your mailbox from this address:info@harfington.com
Best regards,
Harfington
Close, not quite, but good company, they did the right thing.
The item that arrived was not exactly the one I ordered, although it was close. I contacted them to see if I could get the correct item and they said that unfortunately, it's not available anymore.
The Company offered a partial discount, and I said I didn't really want to pay for a product that I don't want and won't use. I told them I'm more than willing to send it back, but it was a small thing, and they ended up simply refunding my money. They were very kind and professional. The only reason I'm not giving them five stars is that they weren't able to give me the product I actually had hoped for. But I would certainly deal with this company again!
Unlike another company that's from China without identifying itself as such, this company behaved pleasantly, fairly, and properly, and I had several pleasant contacts directly with their customer service ladies. (The other company cheated and intentionally committed fraud.) As I said, I would definitely deal with the Harfington Company again!
30 april 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Kathleen,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
A prompt refund
When the product I received did not cohere with my understanding of the description, and therefor with my needs, I contacted Harfington to explain. I was promptly issued a full refund, including shipping. I am happy to do business with such a company.
1 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Philip,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Got help straight away after tracking…
Got help straight away after tracking number did not work.
4 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Dyson,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi MAYURKUMAR,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
I accidentally ordered the wrong ball…
I accidentally ordered the wrong ball bearing and although they only offered me a 30% refund, I replied to challenge it for a 95% refund and they generously agreed.
3 juni 2026
Review zonder uitnodiging
Antwoord van Harfington
Hi Mazklassa,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
Antwoord van Harfington
Hi Martin,
Thanks for your support, we are so glad to hear that you are satisfied with our products and service. Any questions please don't hesitate to contact us, looking forward to your next order.
Best regards,
Harfington
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