Harland Clarke Reviews 

Like everybody else, I'm never using this sham of a company ever again. I hope you go out of business!!!

My checks were ordered on the 10 of sept.I haven't received the Bank of America ordered them when I opened that acct. now it is the 19 and I haven't received them I have tried to check the status of the order and have done everything it said and it',s like running in circles .I will not order my checks from you anymore it calls for your info but but no place to put it.

Overly complicated. No customer service. Overpriced.

Had to have a teller order checks for me because their site is the only thing that got my address wrong. After that, the estimated delivery time went from 8 days to 16 days. I tried calling them to check, but, unsurprisingly, their website can't get it right and actually give me a way to contact them.

My bank ordered checks for me ive ordered them before they sent an email confirmation at that time i saw ordwrerwas downsized from 100 checks to sixty at a cost of 7.09 they added $1194 for shipping plus sales tax for $2004 i tried to call them or go on itwrnet to change order they have check boxes &if u order shipping is free &if u buy 3 you get a 4th box free ii could not access customer service to cancil or change order went back to my bank am next morning to find out couldnot change or cancil order in orocess what a rip off never again will i order feomthem

Order business checks, have two business accounts. I know I clicked the spending account for my check account number…they used the networth account number that wasn’t even selected…now I’m getting checks mailed to me that I can’t use, and a different account of mine all together

Charged a shipping fee much higher than the actual product. Did not answer a request to cancel days prior to shipping.

They send your checks regular USPS with no tracking number(!) My checks were supposed to arrive August 3, still no sign of them and it's August 11. Endless hold times to try and speak to someone (I gave up), and email to customer service still unanswered a week later.

Harland Clarke is a MONEY WHXRX. (I assume you can decode this desciption of their business model. When i 1st went online to request new checks (which my bank provides for free, Harland Clarke required a $17.00 shipping fee. I went to my bank who ordered them, and I just received them WITH NO SHIPPING CHARGE. HARLAND CLARKE SUCKS

My bank changed hands, and forced me to order my first batch "free" from this company. They got my name wrong initially. I corrected it. They sent me an email saying they were shipping checks with the correct name. Then I got the checks - my name was wrong. I called their so-called customer service. It was just an AI bot that repeatedly hung up on me, and refused to put me through to a human operator. I emailed them. They said to wait 48 hours for a reply. That was a week ago. Nothing - I have defective checks, and no way to remedy. Do NOT recommend this company.

My bank has us ordering checks through them. When it comes to check out, it just lags every single time and im unable to order checks. When I called them, the automated voice refused to connect me to a representative and kept hanging up on me. After finally being connected, i waited 25 minutes on hold - only for them to tell me their system doesnt like Apply products. They have a contract through American Express, they are on Costco, and probably everywhere else and they cant fix this? Terrible service.

I ordered checks on July 8, 2026.
Was told to expect delivery 8/16/26
Checks did not arrive. When I called to inquire about them, I was on hold for over 1 hour, and am still on hold. No way they are this busy. Horrible service.
I was charged $17 for track able delivery.

Tried tracking my personal mailing labels. But you cannot get past the loop on their phone system. typing in your routing number and account number with zip code, the message pops up, "we are unable to locate your order history." Waiting for bank to call. Will file a fraud charge if I do not get a resolution to this. Their Customer Service is non-existent. Will Never us this site again!!!! Horrible! Plus they overcharge for their products. Do not use this site. There are others with better service.

I'm paying four times as much for checks but getting only a quarter of the product, and the transaction register has been shrunk to just a few pages!! Similar item in China far exceeds this product! Do better!!

Worst experience of my life they said my personal checks was delivered on Wednesday. I never received them. I had to change my account numbers at the bank fearing my checks got into the wrong hands and then on Saturday I received my check order which is incorrect of course because I changed my account number. I called customer service. They were not very helpful. I told them I am not paying for the checks since I did not receive them and the order is now incorrect, and they may no indication of correcting a problem. I will never order checks from them again, and I advise the public not to order checks from them their were rude on the phone and not helpful.

When I opened a new account at my credit union a few years ago, my representative ordered my new checks for me to get me started. The checks that arrived (from Harland Clarke) were fine quality, no complaint. At the end of last year I reordered new checks from Harland Clarke. I took a chance and didn't pay for Priority Mail. The checks arrived, eventually, but the quality is abysmal. Just as one reviewer wrote, the checks tear from the top under the binding, which was done incorrectly. This results in a torn, useless check. Now I actually have to cut the checks out with scissors (good luck!) or a straight edge. And the checks are so flimsy. I've never experienced anything like this with any other company that I've ordered my checks from. Honestly, is this company for real?! For the price I paid, I expected better, not the best, but better. I tried to file a complaint, first online then by phone. Of course, my email was ignored and trying to reach customer service by phone? Yeah, good luck with that. No matter what I did the stupid, useless automated system wouldn't connect me to a real, live human. Imagine that! Doing business with a company and you can't even deal with a human being. They take your money, send you crap and you can't do a darn thing about it! Buyer beware, do not do business with this company!! :(

This information was shared with the company. I echo what others have written. Placing an order for checks was a nightmare. First, I was told after three years pass without reordering,names are washed from the system. So I worked with a staff to place a new order. Weeks went by, and I was told it was being verified. No checks arrived. I called my credit union and asked them to check. The staff member was told it would be verified and the checks sent out ASAP. Well ASAP means nothing. I called today and got a woman who knew how to check. She said there was no order in the system. This is the most inefficient company I have worked with. They fail to understand that purchasing with a credit card has taken away from writing checks. So people are reordering much latter. I feel I and the teller at my credit union were lied to so I followed up. There was never going to be checks arriving. There are multiple companies were people can order checks. Stay away from this company. I also advised my credit union to remove their name from the site as a place to order checks. Lets see how long it takes before Harland Clarke are out of business.

Ugly customer experience trying to purchase checks as a Costco member. I started by calling the number and entering all typical info i.e. name, add, acct number, etc. Tried to pay by credit card but their system could not handle the number resulting in a 6 min. wait for cust, svc.
Another 6 mins. of repeating the data to the rep. Asked basic questions but could not get a straight answer such as when will the checks arrive -Reply "9-12 days after leaving the plant" I asked to speak to a supervisor resulted in 5 more mins on hold , no super available. I am taking my next check order elsewhere.

My god, the runaround and nonsense I got from customer service was insane. I paid extra for expedited shipping and tracking. The shipping confirmation e-mail did not include a tracking number so I called customer service. She said it was sent Priority Mail which could take up to 3 weeks and is not trackable. I said I have been sending and receiving via Priority for decades and it's more like 3 DAYS and INCLUDES tracking. I might as well have been talking to a wall. She said it was "company policy." What is? To charge someone for services which you then do not provide? I said I wanted my exorbitant shipping charge of $11.58 reimbursed. She refused. What utter bullshit.

The costs are unnecessarily high, including shipping: it's been 10 days since I placed my order for checks & they aren't expected to arrive until Wed., another 3 days. I can see that I'm not alone in my assessment of this company.