Harland Clarke Reviews 

Harland Clarke company is a jerk. They made a mistake on my checks. First they said the checks were good. And then said I could get a refund. And then they changed their mind again & said they wouldn’t refund my money for their mistake & said if I did want new checks I would have to paid $25. It’s their mistake not mind. I will never use this lousy company again. And I will put the word out to my family & friends about what had happened. Harland Clarke this all happened because of your lousy customer service.

Twice in the space of several months Harland Clarke claimed they'd shipped my checks, and twice in a row they failed to arrive. I have no confidence they actually shipped these checks. USPS is not this bad. And the option Harland Clarke offers for tracking is both overpriced and no guarantee of delivery. Banks please take note and find a better alternative!

Garbage, should have know better after reading the reviews. Payed extra to have them delivered fast. Here I sit. No checks, past the promised date ..THEY HAVENT EVEN SHIPPED YET

Unlike many reviewers, I had only paid for the slowest, untrackable shipping method for my checks, BUT THEY ARRIVED anyway :-)

My problem was the checks themselves. Basically everything that could have an error (except for my account and routing number), DID. I called my bank. That poor customer service person spent 40 minutes, going back and forth, putting me on hold, trying to make my replacement order right with Harland-Clarke (on her other line). BUT SHE COULDN’T!! She told me I had to CALL THEM MYSELF to fix one last thing! BUT the phone number she gave me for Harland-Clarke, WAS THE BANK’S PHONE NUMBER. Eventually she just gave me a refund.

Avoid this company, if possible. I placed and order and it was delivered to the wrong house. They USE DHL for delivery however took no responsibility on tracking or finding where my order was delivered. With such important information you would think they would be more proactive. Spoke to customer service and they offer ZERO support and frankly could careless about helping me. Simply pass the blame on to the post office. So frustrating and scary that customers security of information is not a priority.

I placed my reordered on 6 June for business checks. Simple nothing but basic business checks. They don't offer free tracking and after 17 days they say they were shipped with a delivery of 21 June. That was 3 days ago and no checks. Support is automated and tells you the same thing and then hangs up. No contact, no checks and the update on line states maybe July they may arrive? No tracking, no info, no CHECKS.

If I could given them zero stars I would, they are that bad. I ordered checks on June 2nd 2024 through my financial institution. On June 10th I received an email the order has shipped. We have now June 19th and I still don’t have the checks. Estimated delivery date passed as of yesterday the 18th.

I ordered standard shipping because the checks are already overpriced with $26.69 with Tax for 40 checks.

I have ordered checks through my bank numerous times before and never had a problem. I did use shipping without tracking back then as well and checks arrived within 10 days max.

I have learned my lesson and will never order checks from Harland Clark through my bank ever again.

I placed my order for my clients checks three times. This was to have been a courtesy order for my client and he was not to have been charged. On the third attempt, the Harland Rep said that he would pick up the cost due to the inconvenience and delay. He also sent them over night, which worked. Unfortunately, my client was then billed for the order! In calling in to Harland, which is a horrible experience all on it's own due to their poor quality phone tree, I received poor quality and rude service. When I asked for a supervisor, to which I was told that there wasn't one. I asked to be placed on hold until one was available. At last count, I was on hold for 17 minutes and waiting.....

Contacted them about check order, they keep saying they don't recognize my routing number. I've had the account 15 years with USAA.

The last time I ordered checks was 2018. I got 100 checks for $6.15. I misplaced 2 books so went to the bank to place an order because some information had changed. I ordered on 5/17/2024 and received on 6/7/2024. I received 80 checks and was charged $27.60. I was expecting an increased in price but not a $21.00 increase. This will be my last order from them. I can order checks from other companies and get more checks for less money. This is a rip-off.

unrequested Harland sent me an order of checks for a closed account. I had already opened a new Money Market account and requested checks per my bank(Synchrony) instructions. Received them .

A week later, whole new set of checks received with the closed account #. Wasted hours dealing with customer service at Harland. NO LIVE AGENTS. Put in all my acct. and routing #'s and line goes dead, no agent , were told very busy for two days.

Shame on the banks and credit unions for using such a terrible service for their checks. You pay extra for tracking and all you get is "en route". The tracking is useless. My tracking has been showing Salt Lake City to Bountiful for a week with no estimated date of delivery. These cities are not that far apart. They use DHL which hands it off to USPS and DHL tracking is terrible. They should refund customers who paid for tracking that they are not getting.

Their phone tree is ridiculous and hangs up on and doesn't understand what you submit if you interrupt the IVR. I called back 4 times and got disconnected each time. I need my shipping information since I never got an email with it and can't access their "portal" for some reason.

We needed checks quickly and had run out, we ordered new checks & had to rush them . We ordered the checks on 05-05-2024 & had them today 05-10-2024 this quick turnaround saved our butt!! We have used Harland Clarke before for our needs & will be using them again.

Don't order from these clowns . Ordered checks supposedly shipped on the 15th it's may 8th no checks super difficult to get someone on the phone just terrible customer service. Save your sanity and leave These clowns alone

I had some problems with my bank and the stamp I ordered, but Shalay solved my problem and did it quickly. This experience was perfect in every way.

20 minutes to get a live, warm body on the phone!!! Kept going round and round in the freaking cycle and getting disconnected multiple times!!!!!!!!!!!!!!!!
PLUS, $40 for 80 checks?????
INSANE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Terrible company. Overcharges. How do these people sleep at night and take care of their kids running such a bad company?

My chewcks neer arrived Ordered 11/15/2023, supposedly mailed 11/17/2023 with DHL but the tracking number was for USPS. They are marked as delivered but they never arrived. This happened with an order 2 years ago. Then I could fincd a human to fix it. This time I have only gotten software on the phone telling me how I can pay for another order but not how to find out waht happened to my chescks and get them sent in a way that they will arrive

Zero stars. They took money from my bank account and never sent the checks I ordered. I contacted their “customer service”. They just send me the same automated email telling to call an automated number which tells me to call my bank which makes NO SENSE. I will get my money back from these thieves. I don’t care if I have to report it