Harry Hall Reviews 191

I ordered a polo belt, on sale, when it arrived it was too small so I returned the belt and as they don’t do exchanges, I had to order another separately. Each order cost me £20.90 to include shipping, in their refund - knowing that I was reordering - they deducted
£8.51! I understood that I should have been entitled to a full refund due to the belt being unsuitable. I won’t buy from them again. Very disappointed.

Love the products and the freebie safety vest is great quality thank you!!

I have just changed my horse insurance over to Harry Hall (late July although not sure of the exact date) and I am really impressed with the price and the excellent service. Help is only a phone call away and the lady I spoke to was very knowledgeable, friendly and helpful.

Really easy to sort insurance out for my new horse, great price. Have ordered some item for him also, which arrived quickly and again at a great price with the discount of being a gold member. Thanks

Excellent customer service when purchasing our family gold membership.

Very friendly customer service, not pushy to sell policy at all, very patient whilst I decided on which policy to go for and all at a very reasonable price. Thank you!!

Excellent fit and quality. I love the long strong phone pockets. Practical, good quality and stylish.

Called to renew my public liability insurance and the call handler was extremely friendly, helpful and sorted everything within 15 minutes. There was no holding time either.

Poor customer service coupled with a returns policy that doesn't meet the minimum UK legal requirement.

For any other customers in the same position; you are legally entitled to a full refund INCLUDING original shipping amount. Just make sure to notify Harry Hall within 14 days of delivery and return goods within a further 14 days, quoting Consumer Contract Regulations 2013.

Harry Hall try their best to refuse this and seem happy to try and scam their own customers.

Just become insured with Harry Hall for unaffiliated riding. Their team were very easy to contact and the support provided was so helpful. Even the price of my insurance was super affordable including fracture cover.

Great experience throughout. High standard of customer service.

Value and customer service

Harry Hall gave us another option to carrying on caring for our retirees. Excellent service from ease of filling out forms to small perks for us and the required insurance for our old boys.

Really fast and efficient service from Harry Hall. Really helpful when I had a query.

Easy to do, thank you

I began ordering from Harry Hall in November 2023 and they have quickly become my go to online retailer for horsey things. I’ve ordered rugs, exercise sheets, hi-vis, tack pieces, riding jackets and boots from them. Every order has arrived quick and everything has been great quality! I had a problem that I needed help with (cause by me) and they were so quick to reply and so kind. I’ve become a big fan in such a short space of time as all products have been fab! Thank you HH!

This company is on point great smashing marvellous outstanding in every single I've already recommended to a lot of my horse riding buddies and believe they are about to start using this company as their go to place.

I bought wellies for my partner. He wore them out into the tarmacked lane outside the house, and they immediately split straight down and two holes appeared. Harry Hill claim it was external force, but if you read reviews on Amazon and here you'll see lots of notes about neoprene splitting, wearing through within months, soles falling off etc. Do NOT buy. Not worth the money.

Just bought Denton long country boots and they are fab. So comfy and I have chunky calves and the wide boots are the first boot Iv bought that actually fit. I havnt taken them off and love them so much. Delivery was fast and price was excellent