Harvey Norman Ireland - Naas Reviews 

763
TrustScore 4.5 uit 5

4,5

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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Beoordeeld met 5 van de 5 sterren

I got fantastic customer service from Bhishmd this evening and I was able to communicate easily with this gentleman. He was very helpful and easy to understand. So I don’t usually give my opinio... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

In the past we've had issues with the delivery team BUT on this occasion we had bought a Sage Barista Touch almost 6 months ago. My wife went to make a coffee and got a shock from the machine. As per... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ben was at hand to assist me with the kiosk navigating as i would not be the best at computers. He was very helpful in ensuring my order met my needs for photo sizes and quality. The waiting time for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Slaapkamermeubilair winkel
  3. Mobiele telefoon winkel
  4. Computers en accessoires winkel
  5. Woonwinkel
  6. Winkel voor wasmachines en wasdrogers

Over Harvey Norman Ireland - Naas

Geschreven door het bedrijf

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Geschreven door het bedrijf

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contactgegevens

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ierland

  • 045 907700

4,5

Uitstekend

TrustScore 4.5 uit 5

763 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(763)

9.070 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

My new 2026 Washing Machine

I was accurately kept up to date about time of arrival. The installer did a great job & the old machine was efficiently removed by him & his helper. Everything went very smoothly.

16 mei 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Anne,

We're so pleased to hear you were kept updated on arrival time and that the installation and removal of your old machine went smoothly. Thank you for sharing your positive experience!

Kind Regards,
Conor

Beoordeeld met 5 van de 5 sterren

Zanna was absolutely incredible

Zanna was absolutely incredible. I have just undergone surgery on my spine and needed a new high support mattress.

We were only in the shop 5 minutes and she offered to help. She was so patient with us as I was on crutches. Zanna answered all of our questions and offered advice of the highest standard.

She was able to show us the mattress that suited our criteria. She has a wealth of knowledge regarding brand and even the overall mattresses themselves (materials, springs, etc.)

She offered different quality pillow to me to make I was most comfortable when trying the mattress she recommended. At no point did we feel rushed or pressured into making a decision.

In the end we found a mattress that was exactly what we wanted.

Zanna’s kindness alone would make me return to Harvey Norman. She is absolutely amazing and we will 100% be returning.

16 mei 2026
Review zonder uitnodiging
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Antwoord van Harvey Norman Ireland - Naas

Hi Sophie,

We are so pleased to hear about your positive experience with us. It is wonderful to know that our team provided patient and knowledgeable assistance, ensuring you found the perfect mattress without any pressure. We truly appreciate your kind words and look forward to welcoming you back.

Kind Regards,
Conor

Beoordeeld met 3 van de 5 sterren

Sales person was very helpful

I recently purchased a new base and mattress from Harvey Norman Naas. While the overall experience had positives, there were also some very frustrating aspects.

Firstly, I want to commend Denise in sales. She was extremely helpful, professional, and easy to deal with throughout the process. My order ended up being delayed, and the waiting time for the base and headboard to be made was far longer than expected. However, Denise kept me informed and did her best to come up with a solution and make a plan when the delays happened. Her customer service was excellent and she was the main positive part of this experience.

Unfortunately, the delivery experience was very disappointing. The delivery team arrived at approximately 8:30am on a Saturday morning and knocked extremely loudly on the door. Once inside, there seemed to be very little consideration for the household. They were making excessive noise throughout the delivery process, loudly moving items around and creating enough racket to wake the entire house, including small children.

I understand deliveries have to be completed efficiently, but basic courtesy and awareness of customers’ homes should still apply. After such a long wait for the furniture, the final experience felt unnecessarily stressful and inconsiderate.

Overall, Denise’s professionalism deserves recognition, but the delivery experience and long delays significantly impacted what should have been an exciting purchase.

22 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Bernice,

We appreciate you sharing your experience. It’s great to hear our sales team provided excellent service and kept you informed. We regret to hear that the delivery did not meet expectations and are reviewing this with our delivery team.

Kind Regards,
Conor

Beoordeeld met 5 van de 5 sterren

Niall and the team from Naas were…

Niall and the team from Naas were fantastic when I had to change a TV. Service was great

17 mei 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Darren,

We are so glad to hear our team provided great service. We appreciate your kind words!

Kind Regards,
Conor

Beoordeeld met 5 van de 5 sterren

Delivery Service.

The delivery service was very professional- I got a call at 7.50 am asking would a particular time suit. They arrived - Johnny and David- on time and were extremely polite and pleasant and were very careful bringing the item through the doors. Proper service.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Harvey Norman Ireland - Naas

Hi Bernie,

We're so pleased to hear about your positive delivery experience! It's wonderful that our team was professional, polite, and careful with your item. We appreciate your kind words.

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Fast efficient delivery..Great…

Fast efficient delivery..Great communication from delivery driver..

12 mei 2026
Review zonder uitnodiging
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Antwoord van Harvey Norman Ireland - Naas

Hi Deirdre,

We appreciate your positive feedback and are so happy to hear about our fast, efficient delivery and great communication!

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Happy Harvey Norman customer.

I received a suite of furniture this morning from Harvey Norman. I got a call from the lorry driver to verify my eircode and that they would arrive within 40 minutes.True to his word 2 men named Martin P and Darren C arrived within 40 minutes. They came to my door with mats to protect my floors. They carried in furniture and assembled it all. They gathered all the boxes and packaging and took it all away. Martin and Darren were so polite and punctual and professional. I would highly recommend these men They were marvellous. 👏👍

11 mei 2026
Review zonder uitnodiging
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Antwoord van Harvey Norman Ireland - Naas

Hi Fiona,

We're happy to hear about your positive experience with our delivery team. It's great to know they were punctual, polite, and professional during your furniture delivery and assembly. We appreciate your recommendation!

Kind Regards,
James

Beoordeeld met 5 van de 5 sterren

Amazing experience online just a …

Amazing experience online just a couple of clicks and a quick trip to click and collect naas , the lady in the shop was super fast at retrieving my item 5 stars all round will most def shop there again

7 mei 2026
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Mark,

We appreciate you taking the time to share your feedback. We're happy to hear that you found the online experience amazing and the collection super fast. We're glad you enjoyed your experience and will shop with us again.

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Orders for collection

Orders for collection were ready for the next working day. Faster than information given at the check out

30 april 2026
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Arkadiusz,

We're happy to hear that your collection order was ready faster than expected! We appreciate you taking the time to share your positive experience with us.

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Excellent choice and competitive…

Excellent choice and competitive prices. Delivery was much faster than expected.

30 april 2026
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Teresa,

We're happy you found an excellent choice at competitive prices, and that the delivery was faster than expected. We appreciate your positive feedback!

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Excellent service

We were assisted by April who was incredibly helpful and patient, she answered all of our many questions very knowledgebly and so politely. Professional and friendly, all you’d want!
Excellent service, we will be back!

4 mei 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Isabella,

We're happy to hear that you found our service excellent! We appreciate your kind words about the assistance you received. It's great to know that you found the interaction so helpful, and we look forward to your return.

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Great selection

Great selection. Stock available. Click and collect. Very quick transacton

1 mei 2026
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Louis,

We're happy to hear that you found a great selection with items in stock and enjoyed our quick click-and-collect service. Thank you for your feedback.

Kind Regards,
Kevin

Beoordeeld met 1 van de 5 sterren

I am disappointed with the warranty and…

I am disappointed with the warranty and extra insurance of a Panasonic lumix tz99 camera I purchased on 07/12/25 & also purchased the extended cover understanding the camera would be protected, however when I attempted to use the cover on 20/03/26 when the camera failed to work this was not the case i belive the warranty & extra insurance is not fit for purpose & the service from harvey norman team.

20 maart 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi there,

We regret to learn about the trouble you experienced with the camera and extended cover. It is disappointing the warranty did not meet your expectations. We appreciate your feedback and will review this to improve our service. If we can assist you further please email the details to our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Very happy customer

The 2 workers brought the mattress up a very awkard stairs no problem.

30 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Thomas,

We're happy our team was able to carry the mattress up the difficult stairs without any issues. Thank you for sharing your positive experience with us!

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Thanks

Thanks

I must say Harvey Norman Naas is the best.
Thanks to Niamh the sales agent for fast delivery and sale.

30 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Andrei,

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the fast delivery and the service you received. Thank you for your feedback.

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Brilliant service everytime

Best place to buy electronics and more

24 april 2026
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Aneta,

We're happy you find our store a great place for electronics and more. Thank you for your positive feedback; it means a lot to us.

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Friendly informed staff

Friendly informed staff

27 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi John,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Beoordeeld met 5 van de 5 sterren

Smooth delivery

Smooth delivery , helpful and friendly delivery man

28 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Helen,

We appreciate you sharing your feedback. We are so happy to hear our delivery team was helpful and friendly and the delivery was smooth!

Kind Regards,
Kevin

Beoordeeld met 5 van de 5 sterren

Her rang to say he was on his way

Her rang to say he was on his way, when he finished the job he was on. So I knew the exact time he would arrive. The service was professional, friendly, and helpful

25 april 2026
Review zonder uitnodiging
Logo Harvey Norman Ireland - Naas

Antwoord van Harvey Norman Ireland - Naas

Hi Anne,

We're happy to hear that you had a positive experience! We appreciate you mentioning the professional, friendly, and helpful service you received. Thank you for your feedback.

Many thanks,
Katie

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