Mary in the Rathfarnham shop was brilliant, extremely helpful & accommodating. Delivery service was a mixed bag. When they arrived I was on lunch & said I'd be back in less than 10 minutes - old... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience. The service was excellent, very... Toon meer
Bedrijf heeft geantwoord
I went in with my Dad to pick out a birthday present. Sabba was extremely helpful and knowledgeable about the collection of watches. He knew each one in detail which helped us make the right decision... Toon meer
Bedrijf heeft geantwoord
Great service. Pick up collect worked perfectly in Rathfarnham branch. Got new honor 8 lite phone sorted in a couple of hours from order on website to collecting actual phone. And suberb customer... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Mobiele telefoon winkel
- Computers en accessoires winkel
- Woonwinkel
- Winkel voor wasmachines en wasdrogers
Over Harvey Norman Ireland - Rathfarnham
Geschreven door het bedrijf
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Geschreven door het bedrijf
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contactgegevens
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ierland
- 01 4916300
4,4
Uitstekend
556 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy process.
18 juni 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Colleen,
We appreciate your kind words!Thank you and we hope to see you again soon
Kind Regards,
Victoria
Mixed bag
Mary in the Rathfarnham shop was brilliant, extremely helpful & accommodating.
Delivery service was a mixed bag. When they arrived I was on lunch & said I'd be back in less than 10 minutes - older delivery driver wasn't happy. It took me 8 minutes to get back.I'm working too and I can't stay at home from 12-3pm without taking lunch. He was moany, unhelpful and unfriendly. His attitude would put me off buying in HN again.
In contrast, the young black kid was great -friendly, helpful and understanding. Plus he assembled the entire sofa. His customer service and attitude was first class.
30 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Leon,
Thank you for sharing your feedback. We are delighted to hear about your positive experience with our in-store team. We are, however, very sorry to learn about the issues you encountered with one of our delivery drivers. We appreciate you bringing this to our attention and will address it internally. If we can assist you further, please do not hesitate to contact us.
Kind Regards,
Kevin
Huawei watch
I went in with my Dad to pick out a birthday present. Sabba was extremely helpful and knowledgeable about the collection of watches. He knew each one in detail which helped us make the right decision for Dad. We were not rushed and he gave us time which is everything. We are delighted with the watch we have picked out. Thank you so much Sabba for making our day!
27 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi there,
We're so pleased to hear about your positive experience and that our team member's expertise helped you choose the perfect watch. It's wonderful that you felt unhurried and delighted with your purchase. Thank you for your feedback.
Kind Regards,
Kevin
Arrived when they said Delivery man…
Arrived when they said Delivery man very pleasant and polite Overall very good experience
29 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Breds,
We appreciate your feedback. We are so happy to hear that your delivery arrived as expected and that our delivery team was pleasant and polite, leading to a very good experience!
Many thanks,
Katie.
Really poor experience
Really poor experience, purchased item, was charged, order confirmed, received collection email, was about to leave home to collect the item and received a phone call stating the item was not available and no more were available, no explanation as to why etc.. Extremely disappointing customer experience.
25 juni 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Steve,
We sincerely apologize for the frustration caused by the item's unavailability after your order was confirmed. We understand how disappointing this experience must have been, and we are reviewing our processes to prevent this from happening again.
Many thanks,
Katie.
Product delivered intact and on time…
Product delivered intact and on time precisely as ordered. I would normally collect an order in store but now quite happy to order online when time is tight!
11 juni 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Eamon,
We're so glad your order arrived perfectly and on time! It's wonderful to know our online service was helpful when you were short on time. Thank you for your feedback.
Kind Regards,
Victoria
My order for a microwave took a week…
My order for a microwave took a week and a half to arrive in store. Upon ordering, I knew it wouldn't be available to collect in my chosen store. Shortly after i completed my order, I receive a call from the store saying that it wasnt in stock and they would have to order it in from another store. It would take 3-5 days. I was ok with that. A week passed and I heard no more until I decided to contact Harvey Norman via website to see where my order was at. Again, shortly afterwards, I received a call from the store apologising for the delay offering to deliver to my home for free but as I wasnt always available at home and lived close to the store, I declined and I was promised it would be in store within 2-3 days. Following this call, the order was available in store as promised. Upon collection, the store kindly helped me bring my order to my car.
13 juni 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Sinead,
We appreciate you sharing your experience with us. We acknowledge the extended wait for your microwave and the communication delays you encountered. We are pleased our team was able to assist you with the collection once the item arrived. Your feedback helps us improve our service.
Kind Regards,
Kevin
I had an excellent experience with…
I had an excellent experience with Abhi. He was incredibly helpful and knowledgeable and is a real credit to LoveTech.
15 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Miguel,
We are so pleased to hear you had an excellent experience with our team member. We appreciate your kind words!
Kind Regards,
Victoria
Arrived when scheduled
Arrived when scheduled, very professional, unpacked, took away the packing, even fixed a HN product id recently bought there was a problem with so very happy with the service thanks to Brendan and Tyrone
13 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Linda Drochmann ,
We appreciate you sharing your positive experience. We are happy to hear our team arrived on time, was professional, handled the packing, and even assisted with another product.
Kind Regards,
Victoria
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Alan ,
We appreciate your kind words. We are glad you enjoyed your experience.
Kind Regards,
Kevin
Good communication
Good communication, arrived on time, friendly and helpful delivery men.
11 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Mary,
We are so happy to hear our team communicated well, arrived on time, and was friendly and helpful.
Many thanks,
Katie.
The delivery was done in less than 2…
The delivery was done in less than 2 days after purchase. They provided a 2 hour delivery window, and delivered fuss free. The delivery guys even put the legs on the sofa for me, and took away all the cardboard. Great service!
9 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Michael,
We're so pleased to hear your delivery was quick and hassle-free! It's wonderful that our team could assist with the sofa legs and remove the packaging. Thank you for your kind words!
Kind Regards,
Kevin
Fast service
Within an hour of ordering, my item was ready for collection, very fast service
4 juni 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Alan,
We appreciate your feedback! We're so happy to hear your item was ready for collection so quickly.
Kind Regards,
Kevin
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Stephen,
We are so glad you enjoyed your bed!
Kind Regards,
Kevin
The staff were exceptional
The staff were exceptional, in particular Ciaran and made every effort to ensure that my online order was fulfilled and delivered promptly. The store is clean and well maintained, with an excellent display!
3 juni 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Isabella,
We're so pleased to hear our team provided exceptional service, ensuring your online order was fulfilled and delivered promptly. We appreciate your kind words about our clean store and excellent display. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Faultless service
Ordered appliance online, very straightforward process. Contacted with delivery date and phoned on day with time slot. Really helpful delivery team brought appliance into house and left it where we wanted in the room. Faultless experience
1 juni 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Fionnuala,
We are so pleased to hear that your online ordering process was straightforward. We're glad our delivery team provided such helpful service, making your experience faultless. Thank you for sharing your positive feedback!
Kind Regards,
Conor
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Freda,
We are so glad we were on time, friendly, and efficient. We appreciate your feedback!
Kind Regards,
Kevin
Great
Fast, smooth and skillful delivery.
Got the washing machine installed and in place in no time. Thank you!
30 mei 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Eduardo,
We're so glad to hear about your fast, smooth, and skillful delivery! We appreciate you sharing your positive experience with us.
Kind Regards,
Kevin
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Eileen,
We're glad you found our online buying and checkout experience easy. Thank you for your feedback!
Kind Regards,
Kevin
Product I bought was a MacBook Air 2025…
Product I bought was a MacBook Air 2025 and it was as-is and at advertised price. Great! However, when selecting the MacBook Air they had a prompt above the pricing saying "Don't forget your charger" even though the product had a charger included, which is misleading. The 70W charger They prompted costs €65. They also have in the specs list "Charging case included" and when I enquired what that was I was told in-store upon collection "that stuff is just copied and pasted around and it's always wrong". Not ideal really. I'd still buy from Harvey Norman again but will be a little more vigilant and suspicious about what I'm buying next time.
28 mei 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi John,
We appreciate you sharing your recent experience with us. We are concerned to hear about the misleading charger prompt and the inaccurate information regarding the "charging case included." We are actively reviewing our product descriptions and in-store communication to ensure clarity and accuracy for all customers. Your feedback is invaluable as we work to improve.
Kind Regards,
Kevin
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.