I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
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Lees wat reviewers zeggen
Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... Toon meer
Bedrijf heeft geantwoord
Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... Toon meer
Bedrijf heeft geantwoord
Went in to buy a bed. Ivan was very knowledgable, knew all about the different types, and gave us plently of time to think about a significant purchase. One month on we are verty happy with our matres... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Mobiele telefoon winkel
- Computers en accessoires winkel
- Woonwinkel
- Winkel voor wasmachines en wasdrogers
Over Harvey Norman Ireland - Rathfarnham
Geschreven door het bedrijf
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Geschreven door het bedrijf
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contactgegevens
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ierland
- 01 4916300
4,4
Uitstekend
601 reviews
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I received wonderful customer service…
I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to them both for their patience, kindness and support! I am a very happy customer!
18 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Iseult,
We are delighted to hear about your wonderful experience with our team members. It's fantastic that they went above and beyond to help you with your issue, demonstrating patience, kindness, and support. We are so pleased you are a very happy customer!
Many thanks,
Katie.
Mattress purchase
Went in to buy a bed. Ivan was very knowledgable, knew all about the different types, and gave us plently of time to think about a significant purchase. One month on we are verty happy with our matress.
28 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Justin,
We're so pleased to hear about your positive experience with our team member and that you're happy with your new mattress. It's wonderful to know you had ample time to make such an important decision.
Many thanks,
Katie.
Im impressed with poor service and lies…
Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycling warehouse worker said she had a lot of issues with problematic people so she can only accept physical ID and said "it's even in email" I showed emails there's nothing like that, then they said its with purchase confirmation but nothing like that there as we'll.I shown personal email and ID in my phone but what a disgusting services with lies.Keep doing it
20 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi there,
We are truly sorry to hear about the frustrating experience you had with your online purchase collection. We understand your disappointment and regret that the information provided to you was inconsistent and led to such an upsetting encounter. We are reviewing this feedback to improve our service.
Kind Regards,
Victoria
Sony Headphones
Bought a pair of Sony ULT-wear headphones here in 2025. They broke 14 months later due to a recognised defect (on the Sony website). However neither Harvey Norman or Sony will help me as it’s out of warranty and Sony do not categorise my pair of headphones as benefiting from the free repair scheme as the serial number is not within their range to benefit - even though the exact defect described is what has happened to the headphones. While the people I dealt with were friendly, I feel really let down as a consumer as I expected something this expensive to last longer than a measly 14 months. I think Harvey Norman should offer better quality products. I have said the same to Sony, but no one will help me with what is recognised as a faulty product, without charging me for it.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Laoise,
We appreciate you taking the time to share your experience with us regarding your Sony ULT-wear headphones. We understand your disappointment and frustration when an expensive product doesn't meet your expectations for longevity, especially when a known defect is involved. We recognize how disheartening it is to feel unsupported when facing such an issue. We are committed to offering quality products and value your feedback as it helps us to continually improve our offerings and service. We will certainly reflect on your comments regarding product quality and the support process.
Kind Regards,
Kevin
Excellent help and hospitality from…
Excellent help and hospitality from Ivan …store assistant manager.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Barry,
We are so pleased to hear that you received excellent help and hospitality from our team member. We appreciate your kind words!
Kind Regards,
Kevin
Saba in Computers was a great help when…
Saba in Computers was a great help when I wanted to buy an Apple Watch. He explained everything to me and I got one immediately, thanks to him.
2 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Naomi,
We're so happy to hear that our team member provided such great assistance with your Apple Watch purchase. We appreciate you sharing your positive experience!
Many thanks,
Katie.
Sales and Delivery
Sales assistant Wilson helpful and knowlegeable about the product.
Delivery Van driver Paul/ Dylan helpful in manouvering a superking mattress up 2 flights of stairs.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Tony,
We appreciate you sharing your wonderful feedback. We are delighted to hear that our sales assistant was helpful and knowledgeable, and that our delivery driver provided excellent assistance with your super king mattress.
Many thanks,
Katie.
Jovan
Jovan, arrived on time, patient, I had a few queries. Personable, enthusiastic about his work, and genuinely interested in helping out the customer. Thank you.
Catherine, Windy Arbour
6 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Catherine,
We are delighted to hear you received excellent service and found our team member patient and enthusiastic. We appreciate your kind words and are glad they were genuinely interested in helping you.
Many thanks,
Katie.
Great service from start to finish
Great service from start to finish. No nonsense, no hassle
4 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Mark,
We are so happy to hear you received great service from start to finish, with no nonsense or hassle. We appreciate your positive feedback!
Many thanks,
Katie.
Extremely helpful Jibin at selling and…
Extremely helpful Jibin at selling and very helpful Jovan installing.
29 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Patricia,
We are so happy to hear that our team members were extremely helpful with both your selling and installation experience. We appreciate your kind words!
Kind Regards,
Kevin
Mr. Wilson helped us a lot in selecting the right…
Helped me a lot in selecting the right mattress and patiently waited for completion of my finance procedure.
27 juni 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Evren,
We are so happy to hear we could assist you in finding the perfect mattress and appreciate your patience. Thank you for your kind words!
Kind Regards,
Victoria
Shane
Shane, excellent customer service with my queries. Would recommend for promotion.
2 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Clare,
We appreciate you taking the time to share your feedback. We're so happy to hear you received excellent customer service and would recommend us.
Kind Regards,
Kevin
We had a great experience
We had a great experience. The seller Bibin was very helpful in advising us the best computers for our needs. He looked precisely at which ones were best for the programmes I use. He was also very patient for we were hesitating between a few. We're very happy in the end with the computer we bought and we'll come back to Harvey Norman.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Lea,
We're delighted to hear you had such a great experience. It's wonderful to know our team member was helpful and patient in assisting you to find the best computer for your needs. We appreciate your kind words and look forward to your next visit.
Kind Regards,
Kevin
Joel and Ruchi in Rathfarnham are very accommodating…
Joel and Ruchi are very accommodating and helpful.
30 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi JoyMarilou,
We appreciate your positive feedback. We are so happy to hear our team members were accommodating and helpful!
Kind Regards,
Kevin
They two gents who came and delivered…
They two gents who came and delivered my furniture were so nice chatting and very helpful
Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a wonderful team of deliver men
Five star 🌟
30 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Aisling,
We are so pleased to hear about your excellent experience with our delivery team! It's wonderful that they were so nice and helpful. We appreciate your kind words about our team.
Kind Regards,
Victoria
Pleasant and helpful staff
Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix and also buying a new iPad. Explained everything very patiently.
Sales assistant (Jibin) also very pleasant.
28 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi there,
We're delighted to hear about your positive experience with our team members. It's wonderful that they were helpful, explained options clearly, and patiently assisted you with your iPad issue and new purchase. We appreciate your kind feedback.
Kind Regards,
Victoria
Excellent customer service.
Easy ordering. Fast delivery. Customer service was excellent.
26 juni 2026
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Joseph,
We are so happy to hear that you had an excellent experience with our service and customer support. We appreciate your kind words!
Kind Regards,
Victoria
Delivery and assembly
Delivery and assembly
We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, friendly and extremely efficient.
Communication before the delivery was excellent. We received a phone call about an hour beforehand, followed by a text confirming their arrival time, which was really appreciated.
They took great care bringing everything into the house, assembled the table perfectly, and made sure everything was positioned exactly where we wanted it. They were courteous, tidy and happy to answer our questions before leaving.
29 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Vivienne,
We're delighted to hear about your excellent experience with our delivery and assembly service. It's wonderful to know that our team's professionalism, efficiency, and clear communication made such a positive impression. Thank you for your kind words.
Kind Regards,
Kevin
I’m useless with technology so I was…
I’m useless with technology so I was delighted that Harvey Norman offer the service to set up my new video bell
27 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Jean,
We're delighted to hear that our setup service for your new video doorbell was so helpful. We aim to make technology accessible for everyone.
Kind Regards,
Kevin
Chris and Jimon could not have been…
Chris and Jimon could not have been more helpful.
They were extremely pleasant and courteous and eager to please.
Everything about my new printer was explained clearly and in a practical way.
Great service, thank you!
27 juli 2026
Review zonder uitnodiging
Antwoord van Harvey Norman Ireland - Rathfarnham
Hi Tom McGrath,
We're so pleased to hear about your positive experience! It's wonderful that our team members were helpful, pleasant, and courteous. We appreciate you noting that everything about your new printer was explained clearly and practically.
Kind Regards,
Kevin
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