This is the worst bank I. History , very deceiving and misleading in their own words they don’t follow through with what they have outlined in the package . Do not go to this bank as there they’re th... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
First, it’s a great opportunity that we’re approved. Paying mortgage together with property tax is a very easy for me. Second, I am also thankful and grateful that we were given considerations & gra... Toon meer
When no other bank institution would like to deal with me who had a finished consumer proposal history, Haventree bank was the only one that open their arms and accepted me as their client. 3 years... Toon meer
Bedrijf heeft geantwoord
I've been with Haventree through multiple renewals, I have recommended them in the past, but, I'm not sure I'll stay for much longer. I renewed with a ridiculous interest rate that tacked on an additi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Haventree Bank is setting a new benchmark in today’s Alternative Lending space. We specialize in offering mortgage solutions for borrowers who do not satisfy the underwriting criteria of other mortgage lenders. If you are in business for yourself, have bruised credit or new to Canada, we can help! Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative residential mortgage programs and insured GIC deposits. We help hardworking Canadians from coast-to-coast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms. We are federally regulated by the Office of Superintendent of Financial Institutions (OSFI) and are members of Canada Deposit Insurance Corporation, Canadian Bankers Association, Payments Canada and Registered Deposit Brokers Association.
Contactgegevens
3,7
Gemiddeld
251 reviews
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Straight forward and easy
29 november 2023
Review zonder uitnodiging
Do not walk away, RUN from this (ahem) bank
Do not walk away from this (ahem) bank, RUN away from this institution, They're allowed to do things that the big three are not allowed. Your costs will be much more than your mortgage payments.
27 november 2023
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Once loyal
I've been with Haventree through multiple renewals, I have recommended them in the past, but, I'm not sure I'll stay for much longer. I renewed with a ridiculous interest rate that tacked on an additional $900/month to my mortgage. I am a Nurse and single mom, have paid every payment, never used a deferral and have chosen to stay loyal over the last 4 years. Beware, the loyalty only goes one way, I am now at risk of not being able to afford to keep the roof over my childrens' heads. They DO NOT NEED to charge these astronomical amounts. Ultimately, it is my own fault for not shopping around, I wrongfully assumed loyalty had advantages.
31 oktober 2023
Review zonder uitnodiging
Antwoord van Haventree Bank
Hello, we're sorry to hear about your experience with us but thank you for the feedback and loyalty. Should you wish to provide more details and escalate your complaint, you can visit our complaint-handling page here: https://www.haventreebank.com/en/contact-us/complaints-handling/
Great service
16 november 2023
Danica Ramos
Danica Ramos
Account Manager, Retention Is one of the worst person she never replies back after numerous of emails sent to her and phone calls.I hope this gets to someone higher up so I could discuss what I went through her.
22 oktober 2023
Antwoord van Haventree Bank
We're sorry to hear about your experience with us but thank you for the feedback. We would like to learn more about your experience with us to help us improve and serve you better. A senior member of our Client Care team will reach out to you directly.
Black list this lender immediately
Any positive reviews for this bank do not understand what ethical treatment by a financial lender is.
They are so far removed from any sort of value to the customer who pays their salary.
They dishonour written legal contracts and face zero accountability by even their new admin. Fern
Stay away, I don’t know how they ever became a Canadian bank.
1 november 2023
Review zonder uitnodiging
Very bad experience with the huge…
Very bad experience with the huge increase of interest rate!!!!
7 oktober 2023
Alnoor was very patient and helpful…
Alnoor was very patient and helpful when explaining all our options. We created the best plan for our future financial goals. Thank you for your help!
3 november 2023
Review zonder uitnodiging
Crap
The person I spoke to was rude more than once. The only reason I stayed with this bank was because I was in a bad headspace and sick of shopping.
Zero percent chance I’d recommend haventree. I’d actually probably tell people to avoid it.
2 oktober 2023
Antwoord van Haventree Bank
Hello Carlin, thank you for your comment. We would like to learn more about your experience with us to help us improve and serve you better. A senior member of our Client Care team will reach out to you directly.
made the renewal process painless and…
made the renewal process painless and stress free
but ended up not such a great deal
would not recommend ....stick with a real bank you know and trust
15 oktober 2023
They're very good and great
16 oktober 2023
If i could put no stars i would
If i could put no stars i would. Awful experience and ongoing for 3 months.
13 oktober 2023
Antwoord van Haventree Bank
Hello, thank you for your comment. We would like to learn more about your experience with us to help us improve and serve you better. A senior member of our Client Care team will reach out to you directly.
Interest to high
17 september 2023
communication was prompt
communication was prompt, information I asked for was given honestly and freely, efficient and friendly service
4 oktober 2023
Distressed home owner
I’m sure the prevailing economy dictates your rates, but increasing my monthly payments by $500 (16%!) for precisely the same product is extraordinary. The fact that no alternative was proposed makes me believe mortgage companies enjoy this state of affairs
4 oktober 2023
Antwoord van Haventree Bank
Hello Peter, thank you for your comment. We would like to learn more about your experience with us to help us improve and serve you better. A senior member of our Client Care team will reach out to you directly.
Account manager was prompt with answers…
Account manager was prompt with answers to my questions.
26 september 2023
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