Easy to buy online with excellent delivery times.

Helpful and positive communications Fast delivery to their agent

All perfect

Great product and excellent customer service

Speedy delivery

The product is well engineered and easy to use. The web site is easy to navigate and gives you clear advice.

Quick, easy, efficient

My second hayter 48, second one being a pro. Same issues. It’s was great mower so I thought but it does not like wet grass at all. My main issue with this mower both times is the self drive. In both mowers the drive has failed. My current one the drive got stuck and it won’t stop trying to roll due to the plastic arm on the top of the gearbox not returning. The mower is 3 years old!! Today however the drive gave up which makes it impossible to navigate without wearing yourself out. Ive had this serviced every year to keep the warranty but even that seems like a bit of a con because it only covers the crankshaft, nothing else!! A gearbox or a roller should be lasting a lot longer than just under three years for a £1400 lawn mower.

Exceptional service. Ordered directly from Hayter (on a Sunday) and it was delivered within 48 hours. The Hawk 43 was very easy to assemble and was up and running as soon as the battery reached full charge. On the only dry day we have had recently, I mowed our three areas of lawn (considered of medium size) and the battery still retained half of the charge.

Exceptional piece of equipment for my Hayter mower.
Quickly ordered & exceptional delivery.
Thank you.

arrived quickly

Hayter Hawk 43
I am a Hayter fan and have had several models over the years and also bought Hayters for my family.
Following heart surgery I had to part with my all singing all dancing petrol Hayter as it was too heavy to lug around the awkward bits of my garden. After a brief unhappy period with another make which was much lighter I went back to my happy place, Hayter. The Hawk 43 self drive seemed to be the right machine for me and was bought from Doe’s of Rochford.
After nearly two years use I find the following:-
There is no handle height adjustment, one size fits all, tall or short.
The grass box is large capacity and has good hand holds but is a problem to empty as the wide mounting lugs either side trap the grass or grass/leaves mix and has to be helped out by hand even when “dry”.
In order to remove the grass box easily the handle has to be released and swung forward. The height adjustment is probably the most awkward part as, although lowering can be achieved with one hand, raising it is a two-handed job on a quite heavy machine.
The battery and charger are excellent pieces of kit and last very well.
The machine is sturdy and well built as expected from Hayter and I anticipate many years of good service but am disappointed with the above “drawbacks” and cannot help thinking this is not 100% Hayter design.

Great service

Ordered online. Dispatched within an hour. Arrived the next morning- to our very remote location. Very impressive!

Hayter harrier 56 pro. After many years using petrol lawn mowers, I treated myself to what I thought would be the best lawnmower I could get. 11 months after purchase the self propelled wire snapped, then had to wait for over a month for it to be repaired under warranty. 5 months later the wire has snapped again. Hayter won't help, I have now got to pay to get the problem resolved. For a machine that cost me £1600, I would have thought it would last me a lot longer then this. I would recommend avoiding new hayter machines, clearly not built like they use to be.

In regards to your reply:

I have contacted your customer care team who took the details, ive had email correspondence with the technical team. Eventually I spoke to a manager, who was extremely rude and advised I need to pay to get it inspected and then we will know if it is a product issue or my fault. So I now have to take time off work to take the machine to the nearest approved repairers (40 minutes away). They advised me to drop it off and they will inspect it when they can. When they did the repair 5 months ago, they had it for over a month. So yet again im without the machine until this is resolved

Excellent and friendly service.

A high quality product to protect an amazing lawnmower!