Healthcare Solutions Reviews 

Staff are courteous & genuinely care for their clients.

The Staff was very friendly and knowledgeable. The machine I needed wasn’t available
at this store but they went out of their way to for one and bring it in from another location

The Specialist was honest about what needed to be done an infected root canal. Great service.

On January 30th, 2025 I purchased a 55lb kettlebell from Healthcare Solutions. There was no indication on the website at the time of purchase that the item was out of stock. The order confirmation email indicated a 24-hour processing time.

As of February 7th, 2025, I have not received any shipping notification or updates about my order. As a result, I contacted customer service by phone to inquire about the status of my purchase. During the call, I was informed the item is currently out of stock. I was offered the option to backorder the item, with an estimated delivery time to the warehouse of 2 to 3 weeks. This does not include shipping to my house

My experience with this order has been extremely frustrating. The lack of proactive communication regarding the stock issue, the discrepancy between the stated processing time and the actual availability of the purchased product, and the fact there was no indication on the website that the kettlebell was out of stock has been inconvenient, especially as this was intended as a birthday gift. I am also left wondering whether I would have even been informed about the stock issue had I not contacted customer service myself.

I am sharing my experience so that other potential customers are aware of the possibility of delays and the need to contact customer service for order updates. I hope that Healthcare Solutions can improve its communication practices regarding order fulfillment, product availability on their website, and overall customer service.

Your employee directed us to the correct area for the product we were seeking. She recommended a product that is working perfectly for our brother.

Have always had goog service at your store over the years.

I can on and and had some one help me without me looking for help I really appreciate that

Had to special order unit but was kept informed of everything. Unit came well packaged. Very happy

The people on the floor are very knowledgeable and helpful when you go in to the store. There are so many products that can help you in your day, you must go in and look around the store. I also have great service when I call in to order. Great store and staff.

The helpfulness of all employees that I spoke to

Fast transparent, easy to work with

Excellent customer service and a very enjoyable shopping experience.

Fast friendly and well knowledged staff. Loving the senior discounts. Lots of information available

Great company, good website, product arrives super fast and correct

Good products, good customer care, good prices and availability in Canada.

Order was promised to be delivered by Christmas. It still is not here, nor have I received a call back from my two calls to enquire.

I have a standing order every two months and yet in the past almost two years it has not been ready when I come by, and inevitably need to make a return trip a few days to a week later. On the plus side the staff are always friendly and as helpful as they can be.