Quick shipping, good tracking. Very good prices. I like that. Makes it easy for a person in rural Alberta to have access to health and well-being solutions, especially when looking after elderly paren... Toon meer
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Lees wat reviewers zeggen
A good range of visible options, but only in the south side store. Even though the north side is more convenient the range is poor. So I only go to the south side store now. I found the staff very he... Toon meer
Poor customer service. I purchased a wheelchair and I wanted a new one from the box. They promised me they would order a new one. I went there 3 times after they called saying my order was in and it... Toon meer
Bedrijf heeft geantwoord
The staff was very helpful in finding the item that I was interested in purchasing and they explained how to make use of the item. I was very pleased with the service that I received.
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
One of Canada's largest retailers of home healthcare and rehabilitation products, including aids for daily living, mobility products, incontinence aids, orthopaedic supports, fitness products, and more. Shop online today!
Contactgegevens
99 Street Northwest 5405, T6E 0A9, Edmonton, Canada
- healthcaresolutions.ca
4,2
Goed
242 reviews
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Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly Staff
17 april 2025
Antwoord van Healthcare Solutions
Thanks, Vinod! We're glad you had a good experience with our team.
Excellent product
This is my third order of wipes and very pleased with product and delivery
21 april 2025
Antwoord van Healthcare Solutions
Thanks, Carole! We’re so glad to hear you’re happy with the wipes and our delivery service. We appreciate your continued support!
Great service
I appreciate the excellent service that I always get from Healthcare Solutions. If an item I order isn't in stock, they will let me know approximately how long I can expect to wait. If I have a question about a product, they always answer promptly.
21 april 2025
Antwoord van Healthcare Solutions
Thank you, Joanne! We really appreciate your kind words. It's great to hear that our team’s communication and service have made a difference. We're always here to help!
Excellent kind staff
17 april 2025
Antwoord van Healthcare Solutions
Thanks, Simon! We’re so glad to hear you found our staff kind and helpful. Appreciate you taking the time to leave a review!
Jaqueline Kent Cane
I love my new cane! I’m in my 40s and need walking assistance so I wanted something with a little pizzazz. This is perfect. Healthcare Solutions was excellent to work with as well.
20 maart 2025
Antwoord van Healthcare Solutions
Thanks so much for your kind words! We're thrilled to hear you found a cane that not only offers support but brings some style too. It was a pleasure helping you find the perfect fit, and we're always here if you need anything.
Great product great people
You folks always have what I want and deliver as promised. Crystal is a star.
19 maart 2025
Antwoord van Healthcare Solutions
We really appreciate that! It means a lot to hear you’ve had such a positive experience with us, and we couldn’t agree more, Crystal is a star! Thanks for your continued support. We’re always happy to help!
good reliable experience
We were delighted to find the items needed to support the foot brace my husband wears.
Good communication about arrival time etc.
Thank you
19 maart 2025
Antwoord van Healthcare Solutions
Thanks for the kind words! Don’t hesitate to reach out if there’s ever anything else we can do for you.
I received what was ordered in a timely…
I received what was ordered in a timely manner.
18 maart 2025
Antwoord van Healthcare Solutions
Thanks so much, Paul! We're happy everything arrived on time for you. Let us know if we can help with anything else!
Antwoord van Healthcare Solutions
Thanks for the 5-star rating, Charlotte!
Extremely poor service
Extremely poor service, Ordered item on line, took 3 1/2 months to receive
19 maart 2025
Antwoord van Healthcare Solutions
Hi Kevin, we're really sorry to hear about the long delay and the frustration it caused. It’s probably too late to fix this one, but please feel free to reach out. We’d still like to look into it and see if there’s anything we can do now or in the future. We appreciate the feedback and the chance to improve.
Antwoord van Healthcare Solutions
Hi Martin, we're sorry to hear your order wasn’t right. That’s definitely not the experience we want for you. Please reach out to us directly so we can look into what went wrong. It might be too late to fix this one, but we’d still love the chance to make it right or help out in the future. Thanks for bringing it to our attention.
Antwoord van Healthcare Solutions
Thank you for the 5-star rating!
The package arrived early
The package actually arrived earlier than I expected and the walker went together easily.
20 februari 2025
Antwoord van Healthcare Solutions
Thank you, Ruby! We're so glad your package arrived ahead of schedule. Let us know if we can assist you with anything else.
Antwoord van Healthcare Solutions
Thank you, Yvon! We appreciate your kind words. Looking forward to serving you again!
Really good customer service and the…
Really good customer service and the delivery men are really nice too. Thank you Healthcare solutions!
19 februari 2025
Antwoord van Healthcare Solutions
Thank you, Sandra! We're so happy to hear that you had a great experience with our team. We’ll be sure to pass along your kind words to our delivery crew. If you ever need anything, we’re always here to help!
quick delivery
I am from out of town and was able to order it and get it the next day
19 februari 2025
Antwoord van Healthcare Solutions
Thanks, Greg! We're so glad we could get your order to you quickly. If you ever need anything else, we’re here to help.
Delayed items. Poor customer service.
Ordered 4 cast boots. Two medium. Two large. Received 1 large. Days later received 1 medium. Then nothing. Contacted customer service and they said be over 3 weeks for delivery and they encouraged me to just cancel order. Very poor service.
19 februari 2025
Antwoord van Healthcare Solutions
Thank you for your feedback, Melissa. We’re sorry for the delay and understand how frustrating this experience must have been. Our goal is always to provide clear and honest communication, and while we regret that the timeline didn’t meet your needs, we appreciate your patience. If there’s anything we can do to make things right, please don’t hesitate to reach out.
Antwoord van Healthcare Solutions
Thank you for your kind words! We're thrilled to hear that Fatima provided you with excellent service. We'll be sure to pass along your appreciation. If there's anything else we can do for you, don't hesitate to reach out!
Had issues with equipment I purchased
Had issues with equipment I purchased, took it back next day, and they were great and very helpful.Showing me what we did wrong, so polite,didn’t make me feel silly.
18 februari 2025
Antwoord van Healthcare Solutions
Thank you, Tracey! We're so glad our team could help you out and make things right. No question is ever too small, we’re always happy to assist and make sure you get the most out of your equipment. If you ever need anything else, we’re here for you!
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