We ordered a new boiler for our hot water tap. The advice on the phone was first class. Ordered online in minutes great communication via email and a post free delivery the next day. 100% can not reco... Toon meer
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Lees wat reviewers zeggen
This is the second Isolar Boost I have bought from Heatershop UK; this one for my daughter who has a new solar PV installation. My existing one has saved 64 kw since it was fitted on 25 Aug. Piping... Toon meer
Absolutely excellent customer service from Heater Shop. I contacted them this morning about a radiator I had bought from them in 2023 which had failed, and within minutes Tracey had replied and pro... Toon meer
Unlike ebay or amazon, everything on website worked. Logged in without needing to change password. Payment went straight through. All stored details correct.
Bedrijfsgegevens
Geschreven door het bedrijf
At Heater Shop, we specialise in supplying premium and budget electric heaters and electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. As standard we offer free next-day delivery to most of England, Scotland & Wales, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price. Call 01473 276686 and speak to us today.
Contactgegevens
Edison House, Edison Close, IP3 9GU, IPSWICH, Verenigd Koninkrijk
- 01473 276686
- sales@heatershop.co.uk
- heatershop.co.uk
4,6
Uitstekend
566 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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i have used this company for many…
i have used this company for many years, their service is very profesional
16 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.
Great customer experience
Had great customer experience with heater shop when a cylinder had a defect on delivery. They couldn’t be more helpful to sort with the manufacturer and get a swap delivered quickly. Next day delivery on stock items is great too
15 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Rude
The first lady i spoke to regarding my purchase was excellent.
I made the purchase and waited for the delivery, as we are a rural district i waited for the courier.
After the delivery time had passed i received a text stating they could not find the address.
I contacted customer services at the heater shop and can honestly say that they really did not seemed bothered. I was told i would receive a call back regarding the delivery, which never came! I called again only to get another person that obviously did not want to be at work..... I mentioned about the call back and was told the other customer service advisor would chase the courier up now this was at 16.45 delivery scheduled for 13.15. I then said this was unacceptable and could i get a refund..... Ok.... then the phone was hung up! If this is THE HEATER SHOPS customer service well i am surprised they are still in business.
15 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you for taking the time to leave us a review on your experience. We're sorry to hear about the delivery issues and your experience with our Customer Service team. Please accept our apologies for the inconvenience. Please feel free to reach out to ‘01473 276686’’ or ‘sales@heatershop.co.uk’ with any further comments, concerns, or suggestions you wish to share.
Great help
Great help, good customer service. Really went over and above
13 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
very easy web site to use
12 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Antwoord van Heater Shop
Thank you so much for taking the time to leave us a rating.
Excellent easy ordering process
11 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Bought a kit to heat the outgoing water…
Bought a kit to heat the outgoing water pipe to stop it from freezing, I've not seen the kits before so this saved me the hassle of buying separate components & maybe forgetting something.
The website was a breeze to buy from, straight in my basket then paypal & done . will try & put an update when postage has been received.
10 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Fantastic to hear, thank you very much for the really great review.
Antwoord van Heater Shop
Thank you for your positive feedback. We appreciate your business with us.
Antwoord van Heater Shop
Thank you so much for taking the time to leave us a rating.
Good service and competitive prices
2 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Antwoord van Heater Shop
Thank you for your positive comments about our service.
Good ordering experience
Website easy to navigate and use. Good range of products. Prices fair. Recommended.
22 december 2024
Review zonder uitnodiging
Antwoord van Heater Shop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Excellent recommended website and products
Excellent recommended website. Professional and efficient with expedient buying service and next day free delivery. Very pleased indeed with first impressions, thank you
17 december 2024
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Heater Shop.
Quick easy purchase payment
Quick easy purchase payment
Haven't received goods yet but if they arrive next day it would be a 5star
13 december 2024
Review zonder uitnodiging
Antwoord van Heater Shop
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
I've used these guys for years..
I've used these guys for years... don't bother shopping around if you've found this shop you've found the No 1 for range, price, delivery speed and service in UK.
12 december 2024
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Very easy process
Very easy process, easy to see/understand what you are buying. Great range!
4 december 2024
Review zonder uitnodiging
Antwoord van Heater Shop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Quick easy no problems
3 december 2024
Review zonder uitnodiging
Antwoord van Heater Shop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Very efficient and easy to follow…
Very efficient and easy to follow instructions.
Pleasant and curteous staff.
3 december 2024
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Very helpful customer service.
2 december 2024
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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