We ordered a new boiler for our hot water tap. The advice on the phone was first class. Ordered online in minutes great communication via email and a post free delivery the next day. 100% can not reco... Toon meer
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Lees wat reviewers zeggen
This is the second Isolar Boost I have bought from Heatershop UK; this one for my daughter who has a new solar PV installation. My existing one has saved 64 kw since it was fitted on 25 Aug. Piping... Toon meer
Absolutely excellent customer service from Heater Shop. I contacted them this morning about a radiator I had bought from them in 2023 which had failed, and within minutes Tracey had replied and pro... Toon meer
Unlike ebay or amazon, everything on website worked. Logged in without needing to change password. Payment went straight through. All stored details correct.
Bedrijfsgegevens
Geschreven door het bedrijf
At Heater Shop, we specialise in supplying premium and budget electric heaters and electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. As standard we offer free next-day delivery to most of England, Scotland & Wales, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price. Call 01473 276686 and speak to us today.
Contactgegevens
Edison House, Edison Close, IP3 9GU, IPSWICH, Verenigd Koninkrijk
- 01473 276686
- sales@heatershop.co.uk
- heatershop.co.uk
4,6
Uitstekend
566 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good service.
17 maart 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you for the 5 star rating.
very simple buying process
very simple buying process, great after a few unsuccessful attempts elsewhere.
15 maart 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Antwoord van Heater Shop
Thank you for your positive comments about our service.
Easy website to use good prices and…
Easy website to use good prices and free delivery
7 maart 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Fantastic to hear, thank you very much for the really great review.
Straightforward sale
Straightforward sale, and cheaper than most others, though not yet sure of arrival or have certainty of what will arrive, when was asked of experience!
2 maart 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you for your positive feedback. We appreciate your business with us.
Antwoord van Heater Shop
Thank you for your positive feedback.
the packages a little damaged
the packages a little damaged
18 februari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you for leaving a review on your experience with us.
All of our products are checked prior to leaving our Warehouse. I can only imagine any damage occurred in transit. Please accept our apologies for the inconvenience. If there are any issues with the product, please contact us on ‘01473 276686’ or ‘sales@heatershop.co.uk’.
This is a fantastic business very…
This is a fantastic business very polite people they even answer the phone unlike some businesses I would definitely recommend this company to anybody and if you require information the staff are quite happy to help you and all I can say is thank you very much
18 februari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
great shopping experience
great shopping experience. Very professional website, easy to navigate. Great product, I have already bought a few and am ordering another one. AAAAA+++++
13 februari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.
Excellent service
Excellent service , quick delivery and so helpful
13 februari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Friendly and helpful people
Friendly and helpful people, goes a long way these days
11 februari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
Not sure until delivery
7 februari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We are grateful that you took the time out to leave us a review.
Easy to use website
Easy to use
Great info pack on heaters
Easy to choose best heater for you
1 februari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Product damaged in transit but refused to accept a return
Terrible customer service. Product was damaged in transit and they agreed to arrange a return and then later changed their minds.
Reading the reviews I see lots of other people have similar experiences refusing refunds.
I'd recommend buying from Amazon or another retailer that offers more protections for their customers
31 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you for taking the time to leave a review on your experience.
We're sorry to hear about your damaged item.
I can see on the order the damaged item was not reported to us until 2 months after the delivery was received by you. We do request to be informed of any damaged or incorrect deliveries within 24 hours of delivery.
I’d like to assure you that, while we may have a small number of reviews regarding items arriving damaged, we dispatch thousands of orders daily, and only a very small percentage of products are affected. Those damages that are reported promptly are resolved quickly and efficiently.
Please accept our apologies for the inconvenience.
Very good great service prices Fast answers to any…
Very good prices Fast answers to any questions . Great service
30 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Excellent company
This is the second heater I’ve bought from The Heater Shop. Great range of products and super efficient service. Highly recommended
29 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
It’s rewarding to know that you were satisfied with our service. If there’s anything more we can do for you, we’re just a call away!
As an electrical contractor we have…
As an electrical contractor we have returned here after finding the pricing very competitive and the delivery was super quick!
29 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Prices are excellent and delivery…
Prices are excellent and delivery service is second to none.
28 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for taking the time to leave us a 5-star review.
Called today and spoke to Sophie
Called today and spoke to Sophie, she was very helpful indeed and explained all of my concerns clearly. Have placed the order with them as well. Thank you for your time today, kind regards David Alcock
28 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Easy to find and a good price
20 januari 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
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