This is the second Isolar Boost I have bought from Heatershop UK; this one for my daughter who has a new solar PV installation. My existing one has saved 64 kw since it was fitted on 25 Aug. Piping... Toon meer
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Lees wat reviewers zeggen
Absolutely excellent customer service from Heater Shop. I contacted them this morning about a radiator I had bought from them in 2023 which had failed, and within minutes Tracey had replied and pro... Toon meer
Unlike ebay or amazon, everything on website worked. Logged in without needing to change password. Payment went straight through. All stored details correct.
Just ordered a thermostatic tubular heater from The Heater Shop and found their website very easy to navigate and very quick process in ordering. I shall now look forward to receiving my item which s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Heater Shop, we specialise in supplying premium and budget electric heaters and electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. As standard we offer free next-day delivery to most of England, Scotland & Wales, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price. Call 01473 276686 and speak to us today.
Contactgegevens
Edison House, Edison Close, IP3 9GU, IPSWICH, Verenigd Koninkrijk
- 01473 276686
- sales@heatershop.co.uk
- heatershop.co.uk
4,6
Uitstekend
565 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Item in stock at a good price and easy…
Item in stock at a good price and easy purchase with free delivery
4 augustus 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Antwoord van Heater Shop
Thank you for your positive comments about our service.
Antwoord van Heater Shop
Thank you for your positive feedback. We appreciate your business with us.
Customer service
Professional, helpful and understanding sales team
28 juli 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We’re so pleased to hear you had a great experience – Thank you for your kind words and support.
Storage heater
This is my second purchase. I am extremely happy with the ease of ordering my heater and of the excellent service, thank you very much
17 juli 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We're glad to know everything went smoothly. Thanks for trusting Heater Shop!
Excellent grouting product
The pro joint grout is an excellent product. I purchased one container to try it out and now I’m back for two more. Easy to use and it provides a really substantial grouting. The delivery was quick and as promised. What more could you want?
14 juli 2025
Review zonder uitnodiging
Antwoord van Heater Shop
It’s great to know you were happy with your purchase. Thanks for the feedback!
Very easy to place my order
12 juli 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Your feedback means a lot to us. Thanks for taking the time to leave a review!
Antwoord van Heater Shop
Delighted to hear you’re pleased! We truly appreciate your review and your business.
Easy to speak with customer services…
Easy to speak with customer services and order
10 juli 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Huge thanks for your rating! We’re always happy to hear from satisfied customers.
Great assistance
The young lady who assisted me gave me loads of useful information and also advised the size (kw) that I would need she also gave me several radiator numbers that would be suitable for my application. Excellent experience overall
8 juli 2025
Review zonder uitnodiging
Antwoord van Heater Shop
It’s incredibly rewarding to know that our efforts made such a positive impression. We really appreciate you highlighting specific parts of your experience, and we’re so glad we could help you find exactly what you needed.
Easy to order
2 juli 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks for the kind words – We’re delighted to have met your expectations!
Bought a air conditioning unit for a…
Bought a air conditioning unit for a menopausal wife friday, told 24hrs to deliver ie you goods have left only for an email saying its now coming Monday, hottest weekend, you had just one thing and they didn't deliver!
Mon is 32 degrees
27 juni 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you for your feedback, and we’re sorry to hear you were disappointed.
Your order was dispatched on Friday for our free next working day delivery, which meant it was scheduled for Monday, as we don’t deliver on weekends. The item was delivered as expected, on Monday.
We hope the Aircon unit is now providing some relief. If we can help further, please let us know.
excellent customer service
excellent customer service, clear and precise ordering and payment with no fuss.
26 juni 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thank you for your fantastic feedback – We’ll be sure to share it with the team!
So easy to use
So easy to navigate site and order what I needed.
22 juni 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks a ton for the great review – We’re thrilled to hear you’re satisfied.
Very efficeint and friendly
Brilliant
Took my order over the phone, paid online, couldnt have been easier.
16 juni 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Your satisfaction is our priority, and your review confirms we’re doing things right. Thank you!
Antwoord van Heater Shop
So glad you had a smooth and pleasant experience. Thanks for choosing us!
Good price and hopefully quick delivery
10 juni 2025
Review zonder uitnodiging
Antwoord van Heater Shop
Thanks for taking the time to review us! We’re happy you’re satisfied.
Don’t Buy From This Outfit
Don’t Buy From This Outfit
Terrible Customer Service
Purchased a boiling water boiler from these people two weeks ago to replace a similar unit.
It arrived within a day or two. However once we turned on the water nothing passed through it and water just poured from the base. Clearly if faulty manufacture.
They have had it back for almost a week and say that they have to refer the matter to the manufacturer.
I spoke with the Customer Service Manager there and she said it could be another week before they come to a conclusion
The Manager clearly hadn’t a clue about the Consumer Rights Act 2015 or understanding that my contract was with her company and not with the manufacturer.
You lacked basic of just for a moment placing herself in the shoes of the consumer. She made it quite clear that the owner of the business would not be interest in dealing with this which really sums up the standards operated by this firm.
It seems that Heater Shop are a part of Edison House Group based in Suffolk. I understand the customer service manager was acting for the group - AVOID
10 juni 2025
Review zonder uitnodiging
I've used Heatershop in the past and…
I've used Heatershop in the past and ordering and delivery have been first rate. Hopefully this latest order will be the same.
9 juni 2025
Review zonder uitnodiging
Antwoord van Heater Shop
We’re glad you’re enjoying your experience with Heater Shop. Thanks again!
rointe radiator
bought a heater before and found the delivery was on time and the heater did what i wanted. and had no problems
5 november 2024
Review zonder uitnodiging
Antwoord van Heater Shop
It’s great to receive such positive feedback. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
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