Heavencanwait Reviews 

The clothes are great quality, the delivery was super fast, and the customer service was top-notch. I would recommend this store to anyone looking for cool clothes online! i luvvv hcw!!!!!

Great service and great quality.

Great company ordered when they had a sale and god everything within 24 hours! Great quality items too

Fast shipping and great quality jeans. love them, my new favourite pair actually

Poor quality for the price , fees when it’s arriving from uk and I live in France. Disappointing…

i ordered multiple weeks ago and got no updates on the website is written they send all orders in 48 hours. I have prove for all claims

The training was very hands on, professional and informative. Jess was great at answering questions as well knowledgeable about all the protocols. She was a great trainer for the team!

Parcel was left on the pavement and HCW refused to offer a replacement or refund, failing their duty as a merchant, and my bank had to recover my money for me. Now I’ve got my refund I am forced to shop elsewhere because I need something for a gift this week. Unfortunately HCW won’t be getting my custom.

Nice designs but not worth the hassle, plus Ruby from customer service was pretty useless. Skye seems decent though so the 1 star I gave is for her only, judging by the other reviews their customer service model needs to change.

Recently purchased their black and red track set, all in all very comfortable great design except for just a few major issues.
First of all and what’s made me make this review is the lack of quality of the knit, advertised as 100% cotton but on the label of the knot it says, 56% acrylic, 28% PBT and 16% nylon, have tried emailing but 0 response.
Now on to the jeans, pockets are majorly small I can only just fit my hand in very tight, and the button at the top you kinda have to force in the hole in order to get it in. For items that costs £100 I expected better quality.

Got charged a fat amount of customs fees although they state that all taxes are included. Their customer service keeps changing the story from I shouldnt have to pay customs, to since it got delivered everything is fine, to my previous order being under £20 (which it wasn't, it was £45) and that being the reason I had to pay customs now, to I can not accept delivery so it gets send back (although they previously said they saw it had been delivered). Now I don't have any other choice then paying the fat fee, and that all for a sweater with such bad quality it started pilling during the first wear. So disappointed in their quality and unprofessional customer service.

Really nice quality t shirt! Washes really well, doesn't lose colour or shape. Arrived quickly and well packaged. Will buy again!

DO NOT BUY FROM THIS COMPANY. i wanted a refund they agreed on it i sent my item back and i never received my refund and they ignored all my emails since. SCAMMED OUT OF £200

Sick quality. Arrived within 48 hours of ordering. Will 100% be ordering again 💯🤝🏻

Items missing and then was just ignored by customer service and their insta page.

Please boycott this brand so that they’ll actually try and improve!

Even messaged someone that is helping run it on insta and they replied when I just said Hi but as soon as I mentioned HCW got ignored again!

Poor from a company with expensive products and such a big following

Order never arrived. I bought the skeleton pants 5. February still haven’t even gotten a shipping confirmation. They’re also ignoring mails regarding my order in their contact mail, but not if the mail doesn’t regard the order.

Please don’t buy their stuff. They are completely unable to handle their orders. I ordered a shirt in September 2022, it didn’t arrive, I tried contacting them 5-6 times on instagram, via email, a friend also tried, after one-two months they said maybe they should just refund as the whole story has been going on for several months by then, I told them yeah that’d be fine by me, didn’t get the money of course. Luckily the owner of the brand still has the time to post about his Land Rover. Never ordering from this shthole of a scam company again.

Been waiting over 2 months for my jacket. Been trying to contact them on Instagram and email but They dont answear. Really bad support. Will never buy from then again.