HELAS Jewelry Reviews 

49
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve bought 2 necklaces from Helas in 2023 and wear them everyday. I love how elegant the pearls look and how I can wear them with everything. One of my necklaces I purchased was the Akoya Saltwater P... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased a pair of southern sea gold pearl earrings and a Akoya necklace from Helas Jewelry. The process was smooth and the quality of the pieces is great! Would definitely recommend it and purchase... Toon meer

Beoordeeld met 5 van de 5 sterren

The pieces are beautiful and great quality, ones that I look forward to passing to my daughters in the future. The jewellery boxes they come in are so nice that I use them for travel too!

Beoordeeld met 5 van de 5 sterren

The customer service name Sara is amazing, my first shopping experience is 10/10. I’m so happy for my purchase.

Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

Founded in 2014 in Melbourne, Australia, HELAS offers saltwater pearl jewelry inspired by the soft yet powerful nature of women. The relationship women have with jewelry is special: laying softly against our delicate skin, it emboldens us, makes us feel beautiful, and reminds us of our femininity as well as our strength. Envisioned for everyday wear and made to be passed down through generations, each HELAS piece is designed in-house and crafted by our team of master artisans using the finest heirloom quality materials, including sustainably harvested saltwater pearls, recyclable 18k gold, and ethically sourced diamonds and gemstones. -------------------------------------------------------------------------------Our #HELASpearlosophy. HELAS takes inspiration from the singular power of women, and our choice to use pearls is no accident. A pearl is very often regarded as a soft material — but that is only in comparison to diamonds. But we know softness is its own strength. Formed in the sea, saltwater pearls begin as a mere grain of sand or some other foreign substance that has found its way inside an oyster’s hard shell. The oyster deposits iridescent layer upon iridescent layer of nacre, also known as mother of pearl, and through this magical process, a gleaming pearl is born. Much like a woman, each and every pearl is unique, forged through grace and tenacity, with strength and softness in powerful harmony. HELAS redefines pearls for the modern woman, foregrounding their vitality and inspiring women to persevere and find hope and beauty in their lives.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

49 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(49)

10 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Nice quality

Purchased a pair of southern sea gold pearl earrings and a Akoya necklace from Helas Jewelry. The process was smooth and the quality of the pieces is great! Would definitely recommend it and purchase again in the future.

3 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Quality!

Quality is superb and whenever I wear Helas bracelet, I always get compliments. Love the unboxing experience. Great customer service, response fast!

11 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve bought 2 necklaces from Helas in…

I’ve bought 2 necklaces from Helas in 2023 and wear them everyday. I love how elegant the pearls look and how I can wear them with everything. One of my necklaces I purchased was the Akoya Saltwater Pearl 18K White Gold Balance Beam Diamond Necklace. I can make it a choker or wear it long with the pearl dangling at whatever length I choose. The other necklace I purchased was the Custom Letter Mother-of-Pearl Initial Necklace. I always get so many compliments wearing both and have recommended Helas to so many. 2 years of wearing these necklaces everyday and they still make me smile at how beautiful they are.

17 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such a unique magical piece

The christmas tree necklace is an instant portal to my christmas dreams - that’s exactly what this necklace feels like. It’s such a pretty piece to have in your collection

3 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great jewelry designs

Great jewelry designs! Very nice.

30 oktober 2025
Review zonder uitnodiging
Logo HELAS Jewelry

Antwoord van HELAS Jewelry

Thank you so much for your kind words! We're thrilled to know you're enjoying our designs. It means the world to our entire team.

We can't wait to help you find your next favorite piece!

Beoordeeld met 5 van de 5 sterren

Modern Design pearl jewelries

I have a repeat customers because I cannot resist their innovative design and high quality products. Shipping is always fast and gift wrapped ready. One time I wasn't satisfied with the size of the pearl, they offer free return without any issue. Overall, you will not be disappointed with the beautiful pearls jewelry they have to offer.

22 oktober 2025
Review zonder uitnodiging
Logo HELAS Jewelry

Antwoord van HELAS Jewelry

Thank you so much for taking the time to share such a thoughtful and heartfelt review. Reading your words truly made our day!

We're deeply grateful to have you as part of the HELAS family, and it means the world to us that you not only appreciate our designs and pearl quality, but also trust us enough to return time and again.

Knowing that you value everything from the innovative styles and craftsmanship to the gift-ready packaging and smooth return experience gives us the inspiration to keep doing what we love. Customers like you are the reason we pour so much care into every detail.

We can't wait to continue creating beautiful pieces for you, and we're always here to ensure every experience with us feels special.

Beoordeeld met 5 van de 5 sterren

Beautiful necklace

I’m into butterflies recently and so happy Helas have butterfly’s theme jewelry so i can complete my collection. I love that Helas provide high karat solid gold as that will hold value imo. The diamond & mother of pearl really complements all the things i’m looking for

10 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Most beautiful jewelry I own

Each piece I’ve received so far is in impeccable condition, the pearls have the highest quality luster and really glow from within. I also love the beautiful packaging and the customer service exceeds my expectations! Sara is really helpful and friendly, gives detailed information on products and answers very fast! I love Helas jewelry and will buy more in the future! Thanks again for your great artisan craft!

9 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I'm so happy to find Helas

I'm so happy to find Helas! They have amazing designs and very high-quality jewelry. Packaging and shipment are great. Love my earrings!
I highly recommend Helas!

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Return Process

I bought a pair of earrings and a necklace, the necklace was customer made, but has flaw on it. I was asked to send a picture first, then I was told that pearl pieces without diamond were AAA-, and the marking/dent was normal, this information was not provided on its website. I offered to pay 15% of the cost of the necklace to return it, and I requested to return the earrings and I asked for a return shipping label, but I’ve not received a response, and I’m worried after reading other reviews on how difficult the return process can be.

6 november 2024
Review zonder uitnodiging
Logo HELAS Jewelry

Antwoord van HELAS Jewelry

Dear Customer,

Thank you for sharing your experience with us, and I'm sincerely sorry to hear that it was not as satisfactory as you expected. At HELAS, we take great pride in our handcrafted jewelry, especially our selection of saltwater pearls. Unlike synthetic pearls, natural pearls have unique characteristics that make each piece truly one-of-a-kind.

Saltwater pearls are cherished for their incomparable luster and overtones, something artificial pearls simply cannot match. We meticulously grade our pearls based on shape, luster, color, size, and surface smoothness. Only the top 1% meet our stringent standards for use in our jewelry pieces. The pearls selected for your necklace are of exceptionally bright luster, and minor growth marks, which can occur naturally, do not diminish their beauty and are typically not noticeable from a normal social distance.

I am truly sorry if these natural characteristics affected your satisfaction with your purchase. I assure you, our customer service team has responded to every email we received from you. It's possible that our replies were mistakenly filtered into your spam folder, which may have caused this miscommunication. As soon as we were aware that you didn't receive our initial response, we promptly sent a follow-up message. Upon your confirmation to proceed with the return, we are ready to send you a return shipping label immediately.

We are actively working to optimize our email system to reduce any future issues. Thank you for your patience and understanding as we resolve this matter for you.


Best wishes,
HELAS Team

Beoordeeld met 5 van de 5 sterren

The service is praiseworthy

I bought a necklace and a pair of earrings, the pearl earrings are about 6.5mm, smaller than expected. They promptly handled my return request and helped me generate a return label.

24 september 2024

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