I hadn't previously heard of the company but, having looked at their website, their watches and the quality of the parts they are using, I quickly realised that what they were selling was a top qualit... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Opted in to a limited edition (50) bespoke watch for police officers who have been on armed protection group teams. Attractive price for what is a very tasty, classic chronometer with a decent movemen... Toon meer
Bedrijf heeft geantwoord
I absolutely love my new yellow Professional Chronograph. It is extremely well done and feels premium well beyond its price point! The customer service and follow up from the owner of the company ha... Toon meer
Bedrijf heeft geantwoord
Fantastic brand that make beautiful watches wirh excellent customer service . What more needs to be said !! I am now the happy owner of 3 Helicon dive watches and 3 Helicon chronograph watches , they'... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Helicon Watch Company has been established by industry professionals to create very special limited edition watches. We produce our watches in strictly limited numbered series. Once they are sold out, they will not be repeated. Our team consist the very best watchmakers, micro engineers and artisans who draw on a huge resource of skills and techniques to rise to the challenge of creating beautifully designed and engineered watch for the enthusiast and the collector. Using all of our knowledge and experience we create limited runs of timepieces designed by us and engineered in collaboration with some of the best watchmakers in the world. Every component devised, engineered and manufactured to our unique specification.
Contactgegevens
19-20 Bourne Court Southend Road, IG8 8HD, Woodford Green, Verenigd Koninkrijk
- info@heliconwatches.com
- heliconwatches.com
4,9
Uitstekend
155 reviews
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bespoke, high quality classic watch
Opted in to a limited edition (50) bespoke watch for police officers who have been on armed protection group teams. Attractive price for what is a very tasty, classic chronometer with a decent movement fully assembled, tested and personalised in the UK by a small UK business. The back is beautifully engraved and personalised with one of the more famous protection sites and our service shoulder numbers. The face is discretely personalised in a manner that ‘if you know, you know’. We even had a handover presentation at one of the security sites. Wear it most days and it’s every bit as classy as a watch ten times the price. I have a Tag and an Omega and definitely rate this one very highly too. Very, very happy customer and already canvassing colleagues from another specialism to see if we can get another special commission off the ground.
20 april 2026
Antwoord van The Helicon Watch Company
Hi G,
Thank you so much for such an incredible and meaningful review — it genuinely means a great deal to us.
It was an honour to be trusted with a project like this, and knowing the watch carries that level of personal significance makes it even more special from our side. We’re delighted to hear how much you’re enjoying it day to day, and that it stands proudly alongside some very respected names in your collection.
The details you mention — from the engraving to the subtle dial elements — were all designed with exactly that “if you know, you know” spirit in mind, so it’s fantastic to hear that came through. The presentation at the site must have been a brilliant moment as well.
As a small British family business, projects like this are what it’s all about for us. Thank you again for your trust, your support, and for already championing the idea of another commission — we’d be honoured to work with you again.
Warmest regards,
Jonathan & Danielle
Helicon Watches
Excellent watches
I hadn't previously heard of the company but, having looked at their website, their watches and the quality of the parts they are using, I quickly realised that what they were selling was a top quality product. I soon found a watch I liked at a fair price and it hasn't disappointed. It arrived on time in a lovely presentation box complete with certificate. I highly recommend this company.
27 april 2026
Antwoord van The Helicon Watch Company
Hi Antony,
Thank you so much for your kind and thoughtful review — we’re delighted you found us and even more pleased that your watch has lived up to expectations.
It’s great to hear that the quality, presentation, and overall experience all hit the mark. We put a lot of care into every detail, so feedback like this is incredibly rewarding.
As a small British family business, your recommendation truly means a lot to us — thank you for your support.
Warm regards,
Jonathan & Danielle
Helicon Watches
Excellent watch and customer service
Excellent watch and customer service, a superb company that I would absolutely recommend!!
20 april 2026
Antwoord van The Helicon Watch Company
Hi Ian,
Thank you so much for your kind words — we’re delighted to hear you’re enjoying your watch and that the service stood out too.
Your recommendation really means a lot to us as a small British family business.
Warm regards,
Jonathan & Danielle
Helicon Watches
I love my watch
I love my watch! The MustardMk XV stands out like no other. Worn the first day and was noticed and asked about. I've had no issues with the web site and marketing was spot on! Thanks for a great collection piece!!
23 april 2026
Antwoord van The Helicon Watch Company
Hi Daylan,
Thank you so much for your fantastic review — we’re absolutely delighted you’re loving your Mustard Mk XV!
It’s a bold piece, so it’s great to hear it’s already getting noticed — that’s exactly what we hoped for. We’re also really pleased the whole experience, from website through to marketing, hit the mark for you.
As a small British family business, your support means a great deal to us — thank you for being part of the Helicon journey and adding such a standout piece to your collection.
Warm regards,
Jonathan & Danielle
Helicon Watches
Antwoord van The Helicon Watch Company
Hi David,
Thank you so much for your review — we’re really pleased you like the watch!
“Cool and unique” is exactly what we aim for, so it’s great to hear that came through. And we’re glad the next-day delivery hit the mark too.
As a small British family business, your support means a lot to us — thank you for choosing Helicon.
Warm regards,
Jonathan & Danielle
Helicon Watches
Just opened my new watch and pretty…
Just opened my new watch and pretty impressed so far Look forward to putting it through the test
20 april 2026
Antwoord van The Helicon Watch Company
Hi Glenn,
Thank you so much for your review — we’re really pleased to hear your first impressions are strong!
We designed these watches to be worn and put through their paces, so we hope it serves you well when you start putting it to the test. We’d love to hear how you get on.
As a small British family business, your support means a lot to us — thank you for choosing Helicon.
Warm regards,
Jonathan & Danielle
Helicon Watches
Great watch
Great watch! Fantastic customer service and a personal touch! What more could you ask for?
16 april 2026
Great product, great buying experience
After searching online for a summer watch to add to my collection, the Helicon Professional Chronograph – Stratos popped up on my social media, and so pleased that it did. I immediately went for the Light Blue as a very similar look to another watch I had my eye on at a significantly higher price point.
The watch arrived today [delivery from order less than 48 hours] and I couldn't be more pleased. The light blue dial is exactly what I was looking for, a fresh modern look without going over the top, and one I think will work equally both casually and on more formal occasions. Build quality seems excellent and a very good weight comfortable to wear, the kind of watch you can wear throughout the day without constantly adjusting or noticing its presence.
Even more standout for me was the service, and a special mention has to go to Lisa in this regard. Before ordering I went to the online chat on the website and got pretty much an instant response, I wasn't sure on the colour of the strap at first [which after receiving today I actually quite like] and I asked if this could be changed to another colour from the range, whether it was just unusually good timing for me or if they were in the process of doing anyway, Lisa advised when the option to buy another coloured strap was uploaded to their website [less than 24 hours] and then I immediately placed my order.
Overall, a great product with a distinctive look which I think sets it apart from more conventional options and for anyone looking to add a bit of personality, matched by an equally great buying experience. Always good to buy from / support a British company as well. I will be keeping an eye out on their other products going forward, I wouldn't hesitate to recommend them to others, and sure I'm the compliments will come when I start to wear the watch in the next week. Thank you
15 april 2026
Review zonder uitnodiging
Antwoord van The Helicon Watch Company
Hi Lee,
Thank you so much for such a detailed and thoughtful review — we really appreciate you taking the time to share your experience.
We’re delighted to hear how pleased you are with your Professional Chronograph Stratos, and that the Light Blue dial delivered exactly what you were looking for. That balance of something fresh and distinctive, yet versatile enough for everyday wear, is exactly what we aim to achieve.
A special thank you as well for mentioning Lisa — she works incredibly hard behind the scenes, and it’s fantastic to see her recognised for the help and responsiveness she gives our customers. We’ll be sure to pass your kind words on to her.
It means a lot to us that you chose to support a British brand, and that both the product and the overall experience stood out to you. We’ve got plenty more in the pipeline, so we look forward to hopefully welcoming you back again in the future.
Warm regards,
Jonathan & Danielle
Helicon Watches
I absolutely love my new yellow…
I absolutely love my new yellow Professional Chronograph. It is extremely well done and feels premium well beyond its price point! The customer service and follow up from the owner of the company has been amazing beyond my wildest expectations. I can't wait to see what they create next! Thank you for creating such an amazing watch!
1 april 2026
Antwoord van The Helicon Watch Company
Hi James,
Thank you so much for such an amazing review — we’re absolutely thrilled that you’re loving your yellow Professional Chronograph!
It’s fantastic to hear that it feels premium beyond its price point — that’s exactly what we set out to achieve. And your comments about the customer service and follow-up really mean a lot to us. As a small British family business, that personal connection is at the heart of everything we do.
We’re genuinely excited to share what’s coming next with you — and we’re so grateful to have your support on the journey.
Warmest regards,
Jonathan & Danielle
Helicon Watches
Magnificent Watch…
Helicon have produced a magnificent watch, which I love to wear everyday and the customer service has been excellent.
7 april 2026
Review zonder uitnodiging
Antwoord van The Helicon Watch Company
Hi Clive,
Thank you so much for your kind words — we’re delighted to hear you’re enjoying your watch and wearing it every day. That’s exactly what we love to hear.
It also means a great deal that our customer service stood out to you. As a small British family business, we always aim to make the whole experience as special as the watch itself.
Thank you again for your support — it truly means a lot to us.
Warm regards,
Jonathan & Danielle
Helicon Watches
Five star experience…
Fantastic quality and feel to the watch. Exceeded my expectations. Receiving regular updates on the progress of the order were a nice touch.
19 maart 2026
Antwoord van The Helicon Watch Company
Hi Paul,
Thank you so much for your kind review — we’re delighted to hear the watch exceeded your expectations!
It’s great to know the quality and feel stood out, and that the updates along the way made the experience that bit better. We always try to keep our customers informed, especially during the build process.
As a small British family business, your support really does mean a lot to us.
Warm regards,
Jonathan & Danielle
Helicon Watches
The chronograph is a lovely watch
The chronograph is a lovely watch; great design and build with an excellent, accurate movement. Super packaging and delivery service
26 maart 2026
Antwoord van The Helicon Watch Company
Hi CJ,
Thank you so much for your kind review — we’re delighted to hear you’re enjoying your chronograph.
It’s great to know the design, build, and accuracy are all hitting the mark, and that the packaging and delivery experience stood out too. We put a lot of care into every part of the journey.
As a small British family business, your support truly means a lot to us.
Warm regards,
Jonathan & Danielle
Helicon Watches
Exceeding expectations
From start to finish, everything has been exceptional. The communication during the waiting period was superb and when the watch arrived, it easily exceeded my expectations. From the packaging to the watch itself, the attention to detail is something the “bigger” brands could learn from. I really hope this brand goes from strength to strength because they truly deserve success.
19 maart 2026
Antwoord van The Helicon Watch Company
Hi David,
Thank you so much for such a generous and thoughtful review — it genuinely means a great deal to us.
We’re delighted to hear that the whole experience, from communication through to delivery, met (and exceeded!) your expectations. We put a huge amount of care into every detail, so your comments about the packaging and the watch itself are incredibly rewarding.
What you said about the bigger brands really resonates with us — we’ve always believed that being small allows us to do things differently and more personally.
Thank you again for your support and encouragement — it truly means the world to our small British family business.
Warmest regards,
Jonathan & Danielle
Helicon Watches
Amazing watch at an unbelievable price
Amazing watch at an unbelievable price. Communication from Helicon on the whole process was fantastic and I am the proud owner of a limited edition watch.
19 maart 2026
Antwoord van The Helicon Watch Company
Hi Mr Hardy,
Thank you so much for your kind review — we’re absolutely delighted you’re enjoying your watch!
It’s fantastic to hear that both the watch and the communication throughout the process hit the mark. Being a limited edition piece makes it that bit more special, and we’re proud to have you as part of the Helicon family.
As a small British family business, your support really does mean the world to us.
Warm regards,
Jonathan & Danielle
Helicon Watches
Fantastic Vibrant Yellow!
The watch was delivered promptly once the builds were complete. The watch quality is fantastic; the Yellow Dial is very vibrant and highlights the rest of the time piece. The strap is comfortable for all day wear, and it is easily legible at night. Plus it keeps fantastically accurate time! What more can one ask for?
19 maart 2026
Antwoord van The Helicon Watch Company
Trustpilot
Michael Dennis left a new review
Hi Danielle Bordell,
Michael Dennis just left a new 5-star review of heliconwatches.com:
The watch was delivered promptly once the builds were complete. The watch quality is fantastic; the Yellow Dial is very vibrant and highlights the rest of the time piece. The strap is comfortable for all day wear, and it is easily legible at night. Plus it keeps fantastically accurate time! What more can one ask for?
Helicon Professional Chronograph
Had the professional chronograph on pre-order.
The timescale did slip a bit but I sort of expected they might.
Kept informed along the way with updates.
Was a bit concerned that the watch might arrive whilst I was away in March but a quick response from Jonathan with an update and when they expected to send which was really helpful.
The watch arrived soon after and as per the timescales provided by Jonathan in his email.
I ordered the ion yellow dial watch and it’s my first proper chronograph, really impressed with the quality and details of the watch.
The packaging was really good as well and can see that Helicon put a lot of thought into the whole process, you’re buying a watch but can tell they think about the small details and their customer’s experience.
Very happy with my purchase and my experience with Helicon.
19 maart 2026
Antwoord van The Helicon Watch Company
Hi Stuart,
Thank you so much for such a thoughtful and balanced review — we really appreciate you taking the time to share your experience.
We completely understand the wait on a pre-order, so it’s great to hear the updates and communication helped along the way. We always aim to be as transparent and helpful as possible, especially when timings shift slightly.
We’re delighted you’re enjoying your Ion Yellow Professional Chronograph — especially as your first “proper” chronograph! It’s a bold choice and one we’re very proud of, so it’s fantastic to hear the quality, details, and overall feel have made a strong impression.
It also means a lot that you noticed the packaging and the small touches — we really do think about the whole journey, not just the watch itself.
As a small British family business, your support means a great deal to us. Thank you again, and enjoy your chronograph!
Warm regards,
Jonathan & Danielle
Helicon Watches
Great Watch
Great finish to the watch and the packaging was fantastic - very sustainable use of materials . Recommened.
19 maart 2026
Antwoord van The Helicon Watch Company
Hi Fagan,
Thank you so much for your kind review — we’re delighted to hear you’re pleased with the finish of the watch and the packaging.
We’ve put a lot of thought into using more sustainable materials, so it’s especially rewarding to know that stood out to you.
As a small British family business, your support and recommendation mean a great deal to us.
Warm regards,
Jonathan & Danielle
Helicon Watches
Helicon Professional Chronograph - Ion Yellow
I've had this watch for about a week or so and it has kept all my other watches in the box. The packaging is great and the notebook was a nice touch. The watch itself feels robust. The bezel, crown and buttons are all really well made and feel like they will last a long time. I wasn't sure about getting a yellow watch, but I'm glad I took the leap. It looks fantastic. Most importantly, it is keeping time well. This watch punches above its weight. I'll definitely be looking out for what Helicon do next.
18 maart 2026
Review zonder uitnodiging
Antwoord van The Helicon Watch Company
Hi Mark,
Thank you so much for the update — we’re delighted to hear your Helicon has taken over wrist time from the rest of your collection! That’s about the best compliment we could ask for.
We’re really pleased you took the leap on the yellow too — it’s a bold choice, but one that really comes alive on the wrist. It’s great to hear the build, feel, and timekeeping are all hitting the mark, and that you appreciated the packaging and notebook as well.
As a small British family business, feedback like this means a huge amount to us. We can’t wait to show you what’s coming next.
Warm regards,
Jonathan & Danielle
Helicon Watches
People positively twisted on wrist watches
First of all, the watch is marvelous! I knew it will be very good, but once I have opened the box it exceeded all my expectations. Even a tiny crown separator was installed for shipment. Just wow!
A very important part of this journey was the ability to exchange thoughts with Helicon company owners. Jonathan and Danielle answered my every single email. I could ask them about anything. And all responses came promptly and were very detailed. Although I have never met them in person, I always felt like a member of a loving family. It was a great experience.
When I told my local watch-fellas about these exeptional two British tik-tak lovers, about their passion and kindness, they all agreed the Helicon company is going to be their trusty watch supplier. Mine too! Can't wait for the next order.
18 maart 2026
Antwoord van The Helicon Watch Company
Hi Pawel,
Thank you so much for such an incredible and heartfelt review — we’re genuinely touched by your words.
We’re absolutely delighted that the watch exceeded your expectations, and it’s wonderful to hear you noticed even the smallest details like the crown protection for shipping — those little touches matter a lot to us.
What means the most, though, is what you said about the experience and feeling part of the Helicon family. That personal connection is exactly why we do what we do, and knowing it came through so strongly makes everything worthwhile.
Thank you as well for sharing Helicon with your local watch community — that kind of support is invaluable to a small British family business like ours. We truly can’t thank you enough.
We’ll be here when you’re ready for the next one!
Warmest regards,
Jonathan & Danielle
Helicon Watches
Great watch from a great company
I bought a watch on preorder and honestly Helicon are great at communicating. You get regular updates on the production process, when they start packing, when they're getting ready to ship, right up to the day your order's on the delivery van.
The packaging was really great for a watch with a modest price. The watch was well protected in the shipping box.
They obviously took good care to deliver not only a great product, but a great buying experience as well.
I would happily buy from them again.
20 maart 2026
Antwoord van The Helicon Watch Company
Hi Tom,
Thank you so much for such a thoughtful review — we really appreciate you taking the time to share your experience.
We’re delighted to hear that the pre-order journey and regular updates made a difference. We know waiting can be the hardest part, so we always try to keep our customers as informed as possible every step of the way.
It’s also great to hear the packaging and overall experience hit the mark — we believe the whole journey should feel special, not just the watch itself.
As a small British family business, your support truly means a lot to us, and we’d be honoured to welcome you back again in the future.
Warm regards,
Jonathan & Danielle
Helicon Watches
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.