The Helicon Watch Company Reviews 

200
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had the pleasure of winning a giveaway from The Bond Experience, and I couldn’t be happier with the Helicon watch! I absolutely love it, especially the gray. It has such a clean, understated look... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Received my second Helicon Professional Chronograph in Trapause blue. Build quality is outstanding and upon inspection under a loupe it was immaculately constructed as usual. The colour blue is ni... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi Jonathon and Danielle I bought my first Helicon in July the fabulous Ion Yellow Chronograph (68/75) and just love every aspect of it the attention to detail on the design is amazing and I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve purchased 2 Helicon’s now and would absolutely recommend them to anyone. They are incredibly well priced for the specifications and thoughtfully designed.More than that they are a pleasure to dea... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Horlogefabrikant

Geschreven door het bedrijf

The Helicon Watch Company has been established by industry professionals to create very special limited edition watches. We produce our watches in strictly limited numbered series. Once they are sold out, they will not be repeated. Our team consist the very best watchmakers, micro engineers and artisans who draw on a huge resource of skills and techniques to rise to the challenge of creating beautifully designed and engineered watch for the enthusiast and the collector. Using all of our knowledge and experience we create limited runs of timepieces designed by us and engineered in collaboration with some of the best watchmakers in the world. Every component devised, engineered and manufactured to our unique specification.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(200)

105 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Proud to be British

My title. So proud to feel British. Im 65 and I love how committed and emotionally involved Jonathan and Danielle are about this company the time skill and dedication to this project is commendable. I’m an ex raf rigger myself and It’s great to have properly engineered and loved products that you just don’t see these days and will last a lifetime All theses watches hand crafted with love and care with a lovely card personally written thanking you for you purchase. I’m now proud to be British. Thank you to all the team at Helicon. It was an absolute pleasure doing business with you. Thank you vaughn Dinnage.

29 juni 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Vaughn,

We honestly don’t know where to begin—thank you so much for such a heartfelt review. Reading your words has genuinely touched both of us.

Coming from an ex-RAF rigger, your comments about engineering, craftsmanship, and building products that are made to last carry enormous weight. We set out to create watches with purpose, using the best people and suppliers we could find, and to do it in a way that supports British skills and manufacturing wherever possible.

To hear you say you’re proud to support a British company, and that you’re proud to be British, is incredibly humbling. That is something we will never take for granted.

The handwritten card is our way of personally thanking every customer, because we know that without people like you, there simply wouldn’t be a Helicon. We don’t see our customers as order numbers—we see them as part of our journey, and we’re honoured to have you as part of the Helicon family.

Thank you again for your service, for your support, and for placing your trust in us. Reviews like yours remind us why we started Helicon in the first place.

With our heartfelt thanks,

Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Saw the helicon guy on the Mike Graham…

Saw the helicon guy on the Mike Graham Show and was impressed with what he was doing especially for the veterans.Bought one of his hand made watches which I am very pleased with.

25 juni 2026
Review zonder uitnodiging
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Brian,

Thank you so much for your wonderful review and for taking the time to share your experience.

We’re delighted you discovered Helicon through our appearance on the Mike Graham Show. It was a privilege to talk about our passion for watchmaking and the work we’re doing to support serving personnel and veterans through our special projects.

We’re thrilled that you’re pleased with your watch. As a small British family business, every Helicon is personally inspected, assembled, and prepared by us before it leaves, so it means a great deal to know you’re enjoying it.

Thank you again for your support, and welcome to the Helicon family. We hope your watch gives you many years of enjoyment, and we look forward to sharing our future projects with you.

Warmest regards,

Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Purchased Helicon Professional Chronograph - Stratos Light Blue

Ordered and delivered within two days. Striking looking watch that gets noticed. Impressed that I got personal note of thanks from Danielle & Jonathan (founders of Helicon)❤️that there is a limited supply making it unique and you get a certificate as proof. ❤️the facility to purchase an alternative NATO strap and that the original strap is easily removed. If Helicon made a watch that I liked I would not hesitate to buy again. Proper customer service by a proper company👍

11 juni 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Wasanthe,

Thank you so much for your wonderful review. We’re absolutely delighted to hear that your watch arrived so quickly and that it’s already turning heads!

It really means a lot that you appreciated the handwritten note. As a small British family business, Danielle and I personally prepare every watch before it leaves us, and those little touches are our way of saying thank you for supporting what we do.

We’re also pleased you enjoyed the limited-edition certificate and the option to change the look of your watch with our interchangeable NATO straps. We wanted every Helicon to feel personal, unique, and adaptable to its owner’s style.

Your closing words, “Proper customer service by a proper company,” genuinely made our day. That’s exactly the reputation we’ve worked so hard to build.

Thank you again for your support. We hope to welcome you back to the Helicon family when one of our future creations catches your eye.

Warmest regards,

Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Brilliant to deal with and lovely watches..

As soon as I saw the Helicon Professional Chronograph with the mustard dial, I placed an order.

The order process on the site is quick and simple with great (accurate) photos of the watches and plenty of info on specs and about the brand itself.

The watch is fantastic and I'm absolutely delighted. So many small touches and extra details with everything from the packaging to the watch itself puts many of the big name brands to shame.

Jonathan has been a pleasure to chat with and clearly extremely passionate about watches and the brand.

As a watch enthusiast I'd happily recommend The Helicon Watch Company and am looking forward to dealing with them again in the future. As a family run company they have plenty to be proud of.

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantasic value and quality

Placed my order on Saturday evening, and my watch arrived first thing Wednesday morning. A great watch beautifully executed and finished at a bargain price. The watch looks lovely in a beautiful sky blue, the sub dials are easy to read, the hands are legible and the lume seems excellent. The baton markers seem to be made of solid lume so should give good use at night. The bi-directional timing bezel is smooth and buttery and works really well. Overall I'm exceptionally happy with this watch and I would definitely consider buying more Helicon watches

24 juni 2026
Review zonder uitnodiging
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Riff,

Thank you so much for such a detailed and thoughtful review. We’re absolutely delighted that your new watch has made such a strong impression.

It’s wonderful to hear that you’re enjoying the Stratos Blue dial, the legibility of the hands and sub-dials, and the performance of the lume. We spent a huge amount of time refining those details, so it’s incredibly rewarding when they’re noticed and appreciated.

We’re especially pleased that you mentioned the bi-directional timing bezel. It’s one of the features we’re particularly proud of, and hearing it described as smooth and buttery is exactly what we were aiming for.

As a small British family business, feedback like yours means a great deal to us. Thank you for your support, and we’d be honoured to welcome you back when the next Helicon catches your eye.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Fantastic, much admired Chronograph

My latest Helicon watch is the Ion Yellow Chronograph and as with every one of their watches, it looks fantastic ( sceptical about the yellow as first ..I was very wrong .. it looks amazing and I have had many very positive comments ) is really well made and you won’t get better customer service than Jonathan and Danielle always achieve .

15 juni 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Kevin,

Thank you so much for yet another wonderful review and for your continued support of Helicon. It genuinely means the world to us.

We have to admit, you’re not the first person to be a little sceptical about the Ion Yellow at first! It’s one of those watches that really has to be seen in person, and we’re delighted to hear it has completely won you over. The positive comments you’ve been receiving are exactly why Danielle was so passionate about that colour from the very beginning.

Thank you also for your incredibly kind words about our customer service. As a small British family business, we always try to treat our customers the way we would want to be treated ourselves, so hearing that recognised is hugely rewarding.

We’re incredibly grateful to have you as part of the Helicon family and look forward to seeing which one catches your eye next!

Warmest regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Came across Helicon watches by…

Came across Helicon watches by chance,so glad I did,after doing a bit of research about them I decided to take the plunge & ordered the beautiful Ion Yellow chronograph it looks even better than the photos on the website, it's a well built fantastic quality watch, wish I came across Helicon before,I would've definitely got myself the dive watch but never mind I'm sure the next model will be a superb watch too, delivery was super fast with next day delivery & tracking updates, will not hesitate to buy from Helicon again, thanks for the great service!

3 juni 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi David,

Thank you so much for your fantastic review. We’re absolutely delighted that you found Helicon and decided to take the plunge with the Ion Yellow Chronograph!

The Ion Yellow is certainly a bold choice, and we’re thrilled to hear it exceeded your expectations in person. We often say that photographs can never quite capture the depth of the dial and the details of the watch, so it’s wonderful to hear that confirmed by a customer.

We’re also pleased that the delivery and communication hit the mark. As a small British family business, we work hard to make the whole experience as enjoyable as the watch itself.

Whilst the Master 62 is now completely sold out, we do have some exciting projects in development, and we’d be delighted to welcome you back when the next one arrives.

Thank you again for your support and kind words—it really does mean the world to us.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 3 van de 5 sterren

Decent microbrand

Watch that I waited for was good but could have got it sooner if the person sending out the thing addressed it properly!!

19 maart 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Rob,

Thank you for your feedback, and we’re genuinely sorry again for the delay caused by the addressing issue. While we’re very pleased to hear you’re happy with the watch itself, we completely understand your frustration regarding the delivery experience.

As a small British family business, we try very hard to make every order perfect, but on this occasion we clearly fell short and we do apologise for that. We did send a small gesture of goodwill to make amends, which we’re glad to hear arrived within 24 hours.

We truly appreciate your patience and your support, and we hope you enjoy wearing your Helicon for many years to come.

Best regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

I pre-ordered a new watch from these…

I pre-ordered a new watch from these guys, when I finally got it, it was of good quality, presented well and looks good. I have order further straps which compliment it well.

7 mei 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Graham,

Thank you so much for your review and for your patience throughout the pre-order process. We know waiting for a new watch can be difficult, so we’re delighted to hear that when it finally arrived, it lived up to expectations.

It’s great to know you’re pleased with the quality, presentation, and overall look of the watch. We’re also glad to hear you’ve added some additional straps — one of the things we love most is how a simple strap change can completely transform the character of a watch.

As a small British family business, your support really does mean a lot to us, and we hope you continue to enjoy your Helicon for many years to come.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

I dealt with Helicon customer service…

I dealt with Helicon customer service while choosing a new watch. I was attracted to the chronograph, but while deep diving the company I discovered their DiveMaster 62.
As they were apparently out of stock I picked up a great example on the used market but came straight back for replacement straps in different colours.
This is a watch company that delivers fantastic personal service and I love my (nearly) new DiveMaster. I will be keeping an eye on their future releases for sure.

6 mei 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Doug,

Thank you so much for your wonderful review — we’re delighted that your journey into Helicon led you to the Master 62!

Even though you found yours on the secondary market, we’re just as happy to welcome you into the Helicon family, and it’s great to hear you came straight back for straps and accessories. We love how much a different strap can completely transform the character of the watch.

As a small British family business, providing personal service and building genuine relationships with fellow enthusiasts is a huge part of what we’re about, so your kind words really mean a lot to us.

Thank you again for your support, Doug — and we look forward to hopefully tempting you with a future release!

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Comfortable watch bracelet

Easy ordering process. Excellent communication and updates on progress and brilliant product. Very pleased with the new bracelet.

13 mei 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Dean,

Thank you so much for your kind review — we’re delighted to hear the ordering process, communication, and updates all hit the mark for you.

It’s especially great to hear you’re pleased with the new bracelet too — we put a lot of thought into making it feel solid, comfortable, and in keeping with the watch itself.

As a small British family business, your support truly means a lot to us.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Great customer experience and products.

Helicon is owned and run by people with great enthusiasm for horology and that really comes across in the customer experience. Separately, the products are well designed, high quality, and extremely reasonably priced.

13 mei 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Roger,

Thank you so much for your kind words — they genuinely mean a great deal to us.

Horology has always been a real passion for us, so it’s wonderful to hear that enthusiasm comes through in the customer experience as well as in the watches themselves.

We’re also delighted you appreciate the design, quality, and value of the products. As a small British family business, we work hard to create watches we’d be proud to wear ourselves, at prices that feel fair and accessible.

Thank you again for your support.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Fantastic watches & amazing service

Fantastic watches, only beaten by their customer service!

The Helicon Master 62 is the very first watch I have bought two models of simply for the dial colours (Blue Hour & Lichen). The attention to detail lavished on their watches is only bettered by Johnathan & Danielle’s attention to their customers (well, “community” would be a much better word to use).

When you buy a Helicon watch you are investing emotionally as much as financially, in a wonderful pair of watch enthusiasts as much as you are in the watch itself. Why anybody would choose to buy a generic, mass-produced, bland label of a watch over something that has been born of thought, love, care, and craft is beyond me. They actively choose to employ the expertise and services of independent, UK-based companies in their printing, packaging, alongside the watch assembly - they select to feed the money for the watches into families’ pockets rather than swell the coffers of multinational profiteers.

The watches are incredible value-for-money (I have the 2 Master models and a Project MUSTARD) and Johnathan & Danielle are wonderful, engaging, friendly people (with a genuine enthusiasm for watches and those who enjoy them).

I don’t know anyone who has bought a Helicon piece that has not fallen in love with it. I heartily recommend them and am encourage anyone even considering one not to hesitate for a second.

I eagerly await their NEXT project!

17 mei 2026
Review zonder uitnodiging
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Leighton,

We honestly don’t quite know how to thank you for a review like this. Reading your words was incredibly moving for both of us.

You’ve perfectly captured everything we hope Helicon represents — not just watches, but passion, craftsmanship, community, and doing things the right way, even when it would be easier not to. As a small British family business, we’ve always believed that watches should feel personal and meaningful, not anonymous or mass-produced, and hearing that reflected back so clearly means the world to us.

The fact that you now own Blue Hour, Lichen, and a Project MUSTARD genuinely humbles us. We’re especially grateful that you recognised the wider network of independent British companies and skilled people involved in helping bring Helicon to life. Supporting those crafts and families is deeply important to us.

What you said about “community” rather than “customers” really struck a chord. That’s exactly how we see it too.

Thank you again for your incredible support, enthusiasm, and belief in what we’re building. We can’t wait to share the next chapter with you.

With heartfelt thanks,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Great service all round from this…

Great service all round from this family run business. Keeping the watch making, assembly and packaging British, with a unique approach. This is my 3rd or 4th purchase with Helicon and I will be back for more.

6 mei 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi David,

Thank you so much for your continued support — whether it’s your 3rd or 4th Helicon, it genuinely means the world to us!

We’re incredibly proud to keep as much of the watchmaking, assembly, and packaging process here in Britain as possible, so it’s wonderful to hear that this unique approach resonates with you.

As a small family-run business, customers like you are the reason we’re able to keep doing what we love. We truly appreciate your loyalty and can’t wait to show you what’s coming next.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Nylon Strap—Blue & White

I just got my Nylon Strap—Blue & White! First off, it came in a lovely white professional chronograph box. It’s super high quality and made right here in Britain. The strap is fantastic; it’s strong, tough and will fit any wrist size. Thanks again for the great products and friendship you provide. Also, thanks for sending me some spring bars!

Thanks, TickSweep AKA Phil

6 mei 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Phil,

Thank you so much for your wonderful review — and for your continued support and enthusiasm!

We’re delighted you’re enjoying the Blue & White Nylon Strap. We put a lot of care into sourcing and producing these straps, so it’s fantastic to hear the quality and durability stood out to you.

And of course, we were more than happy to include the spring bars! It’s customers and friends like you who make the Helicon journey so rewarding for us.

Thanks again, Phil — we truly appreciate your support.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

The only thing better than the watch

The only thing better than Helicons watches is the level or care that goes into them and the customer service, why i keep coming back and already looking for to their next creation

6 mei 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Graham,

Thank you so much for your kind words and continued support — reviews like this genuinely mean the world to us.

Knowing that it’s not just the watches, but also the care and customer service that keep bringing you back is incredibly rewarding. As a small British family business, we put our heart into every detail, so it’s wonderful to know that comes through.

We can’t wait to share our next creation with you!

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Watch arrived within a couple of days…

Watch arrived within a couple of days of my order. Very happy with my watch, looks and feels like it should cost a lot more.

28 april 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Graeme,

Thank you so much for your kind review — we’re delighted to hear you’re so happy with your watch.

It’s fantastic to know it exceeded expectations in both look and feel, and we’re glad it reached you so quickly too. Creating watches that feel far more premium than their price point is exactly what we aim for.

As a small British family business, your support truly means a lot to us.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi Kern,

Thank you so much for your kind review.

As a small British family business, taking a genuine interest in our customers and helping them find the right watch is incredibly important to us, so your words really mean a lot.

Thank you again for your support and for choosing Helicon.

Warm regards,
Jonathan & Danielle
Helicon Watches

Beoordeeld met 5 van de 5 sterren

Bespoke, high quality classic watch

Opted in to a limited edition (50) bespoke watch for police officers who have been on armed protection group teams. Attractive price for what is a very tasty, classic chronometer with a decent movement fully assembled, tested and personalised in the UK by a small UK business. The back is beautifully engraved and personalised with one of the more famous protection sites and our service shoulder numbers. The face is discretely personalised in a manner that ‘if you know, you know’. We even had a handover presentation at one of the security sites. Wear it most days and it’s every bit as classy as a watch ten times the price. I have a Tag and an Omega and definitely rate this one very highly too. Very, very happy customer and already canvassing colleagues from another specialism to see if we can get another special commission off the ground.

20 april 2026
Logo The Helicon Watch Company

Antwoord van The Helicon Watch Company

Hi G,

Thank you so much for such an incredible and meaningful review — it genuinely means a great deal to us.

It was an honour to be trusted with a project like this, and knowing the watch carries that level of personal significance makes it even more special from our side. We’re delighted to hear how much you’re enjoying it day to day, and that it stands proudly alongside some very respected names in your collection.

The details you mention — from the engraving to the subtle dial elements — were all designed with exactly that “if you know, you know” spirit in mind, so it’s fantastic to hear that came through. The presentation at the site must have been a brilliant moment as well.

As a small British family business, projects like this are what it’s all about for us. Thank you again for your trust, your support, and for already championing the idea of another commission — we’d be honoured to work with you again.

Warmest regards,
Jonathan & Danielle
Helicon Watches

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer