Helloflights Reviews 412

Association ans develepment

It's very nice and I recommanded to try trustpilot
Thanks for all developper

Helloflights, this company provides best service to their customers as departure from London to Philippines is good Service, I will use this company again,
Omar was my consultant

If I could select minus stars I would! We booked flights in 2022, they made an error and issued us vouchers. We decided to use the vouchers for our honeymoon, however the service has been absolutely atrocious. They’re unable to take responsibility for their mistakes, although having proof of their wrongdoing. They wanted us to pay more money, but we simply will NEVER use or recommend this service. Don’t waste your time or energy

Please, save your money and avoid this company at all costs. If you do decide to deal with them, record every single interaction! You’ll need it, believe me, because they’ll dodge responsibility and you’ll likely never see a refund. We’re pursuing legal action through the fraud line, and I strongly urge anyone else who’s been scammed to do the same. Don’t let them get away with it!"

### Review for Hello Flights

I wish I could give Hello Flights zero stars. This company is nothing short of a scam. They lure you in with seemingly great deals, only to cancel your flight after you’ve paid and keep your money.

I was in a desperate situation—my father had passed away, and I needed to fly home for his funeral. Instead of compassion, I was met with rudeness and disrespect. The representatives treated me like I was a nuisance, even shouting at me when I expressed my distress. They showed absolutely no morals during an incredibly difficult time.

If you’re considering using Hello Flights, please think twice. They’ve turned a heartbreaking situation into a nightmare, leaving my partner and me stressed and insulted. I have documented all of my conversations and emails with them, and I strongly recommend you do the same. You will likely need this evidence when you report them, as I am doing now.

This company needs to be stopped. They belong in the fraud department, and I urge everyone to file a report. Don’t fall for their tricks—save your money and your sanity.

Norman was very helpful, supportive, with a very good customer service skills.

Norman is very helpful, supportive with a very positive customer service skill

Fantastic experience with this airport agency! The staff was friendly, organized, and made the entire process quick and easy. Will definitely use their services again!

I was serve by a respectful and honest agent from helloflight call Ramsey.
He took time to find me a good deal.
I am happy and satisfied with Ramsay and helloflight service, I will always us and stay with them.
Frank.

penerbangan yg menyenankan
rekomendet

As this company gives best services to their customers so that a person can feel like his/her own home,
This company co-operates with each one, A Good Company (Noman)

This Company services are good and at affordable, Great (Omar)

It's a great experience with trustpiot its a nice site everyone wirk on this

really good.

Norman was very helpful with my booking and during the process of finding my flight

Noman at helloflights has been very helpful with my booking making it very seamless and easy for me. I will definitely book another flight in the future with this company.

Norman was very etiquette and his tenacity is overwhelming

THE RESPONSE BELOW IS A LIE I PAID A DEPOSIT TO THEM- I CAN PROVE IT- IF ANYONE WANTS PROOF BEFORE YOU BOOK WITH THIS COMPANY CONTACT ME ON shemmuth - and then add in hotmail.com as I can’t write full email address. BASICALLY THEY TOLD ME TO REMOVE MY REVIEW THEN THEY WILL GIVE DEPOSIT- IF I DIDN’T WRITE REVIEW THEY WOULD NOT HAVE EVEN CONSIDERED. I TOLD THEM I DO NOT WANT A VOUCHER AS I WILL NEVER BOOK FROM THEM.
I have not deleted my review as I want to help ppl not be scammed like me.
Hi,
You are going to get the refund and compensation in the form of Voucher of £100.00 each after you will take off your review……….

Regards
N***n

They are scammers don’t be fooled by the fake high star reviews …N###n is a professional liar !!!!
Clarified very clearly to the company having read reviews whether the price would change and if the seats were confirmed- was told yes all
Confirmed and price guaranteed …. Paid deposit of £140 on 19/10 and they put in writing seats are confirmed and price guaranteed.
Today I called up wanting to pay the full fare so I could obtain tickets as have been feeling unsettled by this company…. Low and behold was told the return seats not available - yet I had to go
On this actual flight as travelling with ppl that have already booked - the price had gone up and I have been given
Complete different flights on days I can’t travel … my friend works in Emirates and has confirmed those seats are fully available and I am being scammed - one of the passengers is a police officer so we are going to see what can be done about this company …. Please save yourself agro and do not use this company- I will
Work closely with trading standards to get this company closed down and we are reviewing if we can handle this case as a criminal matter . They play this game
With so many ppl….the story is the same each time. Look I even confirmed in writing before paying deposit:

From: helloflights
Date: 19 October 2024 at 22:04:32 BST
To: ********
Subject: Flight & Price Confirmation


Hi

£1025.96 price has now guaranteed as it is booked.

Because of the Saturday If someone is still working in the ticketing department by now then we will be able to take your remaining amount and issue your E-ticket otherwise the remaining amount can be made by Monday.

Regards
N***n

From: ***********
Sent: 19 October 2024 22:01
To:hello flights
Subject: Re: Flight & Price Confirmation

Hi
As discussed can you please confirm that I will get the link for the remaining payment straight after paying the deposit so I can make full payment ?

Can you please confirm that the price quoted of £1025.96 is the total for two passengers Return journey and this price will not change ?

If all is okay then I will be happy to make the deposit and pay the remainder on price agreed straight away.

Regards
**********
Sent from my iPhone

On 19 Oct 2024, at 21:56, helloflights wrote:

Dear Customer:

Thank you for your booking with hello flights
It is to inform you that your flight has been confirmed.
Your airline reference is PA6IF6. This price has now guaranteed.
Please find below make a payment of £140 via following payment link to finalize your reservation.
Payment link URL :

-----------------------------------------------------
Consultant: N***n (0203 865 9114)

Total Ticket Price (2 Adults): :£1025.96

This is the recent message I got from them so you can see how they scam. When going to pay full fare after getting deposit they will suddenly say the flights not available and blame airline but the flights are available Emirates have confirmed:

Dear Customer,

Apologize for the inconvenience, it was a delay from airline so it was not our fault but in the end we have received response by airline.

The ticket of Emirates cannot be issue, you need to take the alternative option, please check the details below and reply on this email if you want us to issue your E-tickets.
COMPLETE LIE IVE CHECKED- which travel agents reserve flights and then it’s never available and it’s airline fault ? Only this one as it’s a scam and then they ask more and the more you pay the more theres a problem so you keep paying more . I even spoke to them about negativity reviews and they lie and see it’s a competitor lying…. Anyone who uses them I promise you will regret it - stay away and let me see what I can do here to end the fraud and scam.

Everything was well Omar have a very good customer service and l hope we will work with him more in the future