Hello Vans Reviews 1.578

Made a stab in the dark request Tuesday night for the next day. Appointment was confirmed Wednesday morning. Movers were very helpful and got the job done quickly.

Rang on Friday, booked in for the following Monday at 2pm. Prompt, reliable, professional service.
Only concern was the lack of communication due to the staff member getting my email address wrong but other than this there were absolutely no issues and they still honoured the booking.

Farid was great! Very helpful and nice

Atah and his colleagues were excellent and very professional.

Excellent experience with Ali and his colleague. Moved all my belongings from a studio in London all the way up to Preston. Completely painless and straightforward, very fast loading and unloading.

I had a great experience with my movers, both professional and highly recommend. My move went smoothly from start to finish. They assisted above and beyond. Moving is stressful and they did the upmost to assist. Thank you

Farid & his team did a really great job. On time, efficient and well organised when it came to packing and unpacking the truck. Fantastic work getting our 3 seater couch down 3 floors without a complete disassemble. We would happily call them again if the need to move arose.

These guys were fantastic! Never seen people work so hard. They were on time and very friendly. Good job done and thank you.

Absolutely excellent service. We were let down on the day( Saturday ) by our movers, and we had a quote and a removal van turn up within 90 mins. Absolutely excellent service, 2 lovely helpful guys. Absolutely astounding service at a fair price!!

Shaheed arrived safely and he is friendly!

Having great experience and prefect price.
I will use them again and recommend to my friend ,relatives.
Thank you
Don’t remember the driver’s name, but he was great and very positive.

I recommend hello van highly and I Do not hesitate to use them again.
In addition their driver Taha is very friendly and professional.
Thanks again

Bang on time, excellent friendly service! Very caring and helpful! Hamza and Shahid were amazing

I had an excellent experience with this moving driver. They arrived on time, was very polite, and handled my furniture carefully. Everything was packed and transported safely with no damage. The whole process was efficient and well-organized. I would definitely use their service again and recommend them to anyone moving house. Shahid and hamza

We had a very positive experience with Taha today. He was extremely efficient and handled all our belongings with great care and attention. Despite the heavy rain, the move was completed smoothly and without any stress. It was by far the easiest and most stress-free move we’ve had so far. We would highly recommend Taha and Hellovan service, we would not hesitate to use them again in the future. Communication from Hello Vans throughout the entire process was excellent and faultless. Thank you once again.

Very prompt and services was great and professional

This company is the worst company andctrustpilt are removingvmy review so that all are good reviews this site is not to be trusted either.
Hellovans driver will harrass you and message you and customer's will laugh at you if you dare to complained. I still have the text message from the driver and still after blocking he kept messaging me. Worst company ever.

My experience with this company was absolutely awful. I booked 2 people to move roughly 75sqft of belongings from our flat to our storage unit (10min driving). I did all the packing ahead of them arriving, except the mattress and the tv and everything was stored between the bedroom and the living room so easy to collect. I even brought a large portion of the belongings downstairs myself to assist the movers. I was expecting the move to take 2h so I took the hourly rate of £75/hour. I recognise that was too ambitious and this might have required 3h of work but that should have been the maximum. The service was so slow that it ended up taking 7hrs which cost me an extortionate additional amount of £479. The movers asked me to pay that amount on another bank account than the one I paid the deposit to. It was called "Baktiar Removal London Limited", which was very strange. They asked me to pay the additional sum while my items were in their van, the storage company where we were moving the items to were about to close and they explained to me that they wouldn't unload the van before I paid them so it felt I had no choice but to accept. Even after paying for all of these extra hours, they stopped working at around 5pm and left me with 60% of my belongings outside the storage unit claiming this was time for them to leave. I had to pay them an extra £75 on that same bank account to get them to finish the job. The overall total cost of my move including the deposit was therefore £614. I feel extremely uncomfortable about this. We don't have that much money and it is clear they abused from their position. I recommend to avoid this company at all cost. I am thinking about submitting an official complaint against them. I think the people working at the storage facility could also confirm that the movers have been abusive.

In and out in half the time I paid for, fantastic gopd work done by Shahid

Great service, on time & Phemmy was great! Highly recommended *****