Henrys Smokehouse Reviews 

Me and my partner went for a casual lunch and had a wonderful time! We sat in the bar area which was self service 😊 our drinks were made quickly and the girl on the bar brought them over to our table! We opted for the half yard bird and the mac daddy burger which were both incredible!!

Definitely recommend!!

Next time we'll sit in the restaurant 😋😋

We came here yesterday and sadly we ended up leaving before even ordering food or a drink .
Service was extremely slow with one staff member on at tea time.
We felt really bad for the waitress/ bar staff as she was on her own running the bar and floor . There was still about four tables waiting to give drink and food orders as well.
We waited nearly ten minutes with no service what's so ever.
We was really looking forward to it as well as we was staying close by for the night .
We ended up leaving after getting zero service , shocked as I've worked in the bar industry and we had plenty of staff on to run both the bar and floor .

Wouldn't recommend . We walked out . The managers need to sort the staffing issue out .

We found a better pub with amazing staff and amazing food who went above and beyond down the road at the eagle.

Second time at Henry's in just a few weeks—it's that good! The staff are super friendly and helpful, the food is as authentic as it gets, and the house IPA is excellent. If you're into smoked food, this place is a gem. Highly recommend!

Disappointing from the off, staff looked aghast when we walked in, felt atmosphere was uncomfortable, bar person scruffily turned out and who when asked if there was a table free said 'you’ll have to ask a waitress, i just pour drinks!' and nodded towards the end of the bar (it was not obvious who the waitress was), food was mediocre, burgers rubbery and had to wait ages as in waitresses words 'so many people have come in at once so it'll be a bit of a wait pal' 😳 is pal the correct way to address customers? Thank goodness we only had to pay 50% as offer on.

Service was poor, waited 1 hour and 40 minutes for food. When the food came, some food was missed or was wrong. No waitress/waitresses walking round asking for more drinks, so had to go to the bar and then the drinks took a long time to make a few drinks.
When trying to book the phone lines weren’t working, land line was not ringing and mobile number was not being answered. Emailed but still no response.

Welcomed by lovely waitress called Jess. Asked for a quiet table as my son is autistic and doesn't like being surrounded by people. Jess was brilliant and put a reserved sign on next table to keep it free. Lovely menu choices and reasonable prices, especially the lunch time menu.
Decor very fitting to the style of restaurant.
The only complaint I would have is that there was a not nice smell lingering. Almost as if a mop head needed changing.
Would not stop us returning.

I read the reviews and was worried. What a wonderful experience it turned out to be and to give a restaurant a chance. The food was amazing the staff were so friendly and will be going again very soon. My first visit will not be my last.

I don’t usually write reviews, but As a local family, we tried Henry’s Smokehouse in Kirkham ( Greenhalgh ) on Saturday night, the staff were really welcoming, very busy and lovely and clearly trying hard to please, out of five of us eating our food was very nice ( but only after it arrived over 1 and a half hours later !!!! 😤😤, Unfortunately my Mum and Wife had to send both meals back as the steak was too tough, the second attempt at the meals was also mostly inedible ! the drinks I ordered also arrived late after I got up 3 times to ask where they were ! and I was told they were on the way !
The main criticism from us is that unless Henry’s Smokehouse seriously steps up its game re : speed of service I can sadly guarantee yet another restaurant will close - as people ( especially locals ) simply won’t put up with this poor level of service, which is such a shame, as the table next to ours were also complaining and I heard another table complaining they had been waiting over an hour for food !!! 😤 # No going back !

Smallest piece of rump steak 🥩 ever, asked for medium/rare got very well done, chicken wings starter not bad, but for a smokehouse that can't cook steaks, then it's all downhill

We went on Mother's Day and were quite disappointed. They had no Salmon, no steak, and no chicken and thus we couldn't sample what they are supposed to specialise in.
The service was slow considering how quiet they were. Twice they bought out food and drinks they had already given us. Over priced considering. I would have to think long and hard about going back.