Heracles Wellness Reviews 

We spent 2 years researching and thinking about buying this sauna, most of that time we were talking to a different supplier who had UK exclusivity. The problem being that they would not take responsibility for delivery and offload. Thankfully they lost their exclusivity contract and we were able to purchase from Heracles. What a breath of fresh air. They were helpful to a point of actually setting up the sauna for us, and we still talk regularly if we have questions on this beautiful product. I am going to leave some reviews elsewhere with more detail, but so far this sauna has exceeded our expectations. We don’t have 3 phase, so was worried it would not be hot enough but we have learnt to actually set it to cooler than a normal sauna as it’s so efficient. Thanks Heracles . It’s a restively expensive price of kit but we have no regrets at all. The manufacturer Hellas have also spoken to us which is really nice. There was a small glitch with the HUUM heater app but they too have been responsive.

Sauna unit seems good so far. Well priced for good quality delivered from Estonia.

Good pre sales advice and organisation re delivery dates.

The guys who did the install were polite, professional hard working.

I felt a little abandoned when it came to the electrics which are down to the buyer to setup. It's fairly complicated by the time you add in heater, thermostat, LED lights, connection with armoured cable, isolators etc. It took my electrician 2 days to wire it all up and requires a fair bit of drilling and routing wires and it's still not right.

I would rather have bought a turnkey service including electrics.

I would definitely insist that your electrician is there for the entirety of the last day. This was a "recommendation" but I think it's essential.

Generally pretty happy though as it's a big purchase and we got there in the end with a good quality unit.

Great customer service from the guys at Heracles, advised me on what model In-body would be best for my gym and were very knowledgeable. Delivery was seamless even over seas and they kept close communication until the machine was at my door. Will definitely use again!

I couldn’t be happier with my sauna, amazing quality & the best addition to our garden! We experienced incredible customer service from start to finish. I couldn’t recommend more! Thank you so much!

We have just taken delivery of our new hot tub from Heracles Wellness. Throughout the process all our queries were answered promptly both by phone and email by Keith. We were promised delivery by 10 am even though the hot tub was coming from Nottingham to our Devon holiday lodge and the hot tub arrived before 10am. The brilliant delivery guys, Florin and Trimore, had even phoned an hour before they arrived. They then took a lot of trouble setting up the hot tub properly and giving us a clear and detailed explanation of how to look after it. Both really friendly, helpful and conscientious guys. We are also very pleased with the hot tub itself and are enjoying playing with all the features. Moreover, the cost was very reasonable and extremely competitive. We would recommend this firm highly.

Couldn’t be happier with my sauna!
Use it every day. Excellent product, service & delivery from Heracles.

Couldn’t recommend anymore!