HETAS Reviews 

781
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

MJS Energy Ltd. - HETAS ID 6847 Application for new HABMS Engineer Registration. After hand off from Julia Bevan, Business Development Executive, HETAS Ltd., the final stages were handled b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Abbie Bennett from HETAS has always politely and professionally sorted out any issues that I have come up against with HETAS as an installer. Their tech and systems can be clunky to say the least with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish. I recently dealt with Barry Mairs, who was professional, friendly and knowledgeable throughout. He took the time to explain everything clearly, carried ou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Julia - Business Development Executive - was very helpful with the process for our organisation to become HETAS registered. The process requires a lot of documentation to be uploaded. After our fir... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Certificatiebedrijf
  2. Ketel- en verwarmingsdienst
  3. Non-profitorganisatie
  4. Schoorsteenservice
  5. Vereniging of organisatie

Geschreven door het bedrijf

HETAS is the national organisation working for consumer safety and the wider public interest in safe, efficient and environmentally responsible use of biomass and other solid fuels. Our purpose is 'Working together for a cleaner, safer, and more sustainable environment'. Through our website you can search for approved and registered installers, chimney sweeps, retailers, servicing technicians and products ranging from stoves through to biomass boilers. HETAS operates it’s competent person scheme under authorisation from The Ministry of Housing, Communities and Local Government (MHCLG) and overseen by The United Kingdom Accreditation Services (UKAS) under the certification standard BSENISO 17065:2012. HETAS is part of Cleaner Safer Group.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

781 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,8

Alle reviews

(781)

86 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A big thank you to Billie and the team…

A big thank you to Billie and the team at HETAS registrations who have performed brilliantly from start to finish in getting my registration sorted without any problems . Five star rating from me for top drawer assistance and prompt service 👍.
Terry Kelly
Amethyst stoves and fires .

26 maart 2025
Review zonder uitnodiging
Logo HETAS

Antwoord van HETAS

Thank you for reviewing HETAS, Terence. We're so pleased to hear that Billie and our team provided you with brilliant and prompt service! Please do get in touch again if we can help you out any further, we'll be happy to help.

Beoordeeld met 5 van de 5 sterren

Transfer of account for new company details

Lyn Olsson was a great help when we needed to update our company information and arranged for new logins and emailed everything so the transfer was seemless, HETAS are always spot on with letting us know what updates are needed and helping on the phone with registrations etc, thank you

20 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Philip. It's great to hear that Lyn was great help while assisting with your enquiry. Please don't hesitate to get in touch again if we can support you any further, the team will be happy to help.

Beoordeeld met 5 van de 5 sterren

Quick and Efficient Assistance

Abbie dealt with my problem quickly and efficiently - she was really helpful and I'm very grateful.

18 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Kate. It's great to hear that Abbie dealt with your problem quickly and efficiently. Please don't hesitate to get in touch again if we can assist you further, the team will be happy to help.

Beoordeeld met 5 van de 5 sterren

Julia

Julia! ⭐️ super helpful, super proactive ⭐️

18 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS. We're pleased to hear that Julia was super helpful while assisting you. Please do get back in touch again if we can help you out any further.

Beoordeeld met 5 van de 5 sterren

Diligent

Billie has been non stop in her communications to help us get fully registered - great work !!

14 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Brian. We're pleased to hear that Billie has been great at communicating with you throughout the registration process! Please do get in touch again if we can assist you further, Billie and the team will be happy to help.

Beoordeeld met 5 van de 5 sterren

Were really helpful and made the…

Were really helpful and made the process a lot easier than I first thought.

12 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, William. We're pleased to hear that our team were really helpful while assisting you. Please do get back in touch if we can help you out any further.

Beoordeeld met 5 van de 5 sterren

Julia made the process easy to perform

Julia made the process easy to perform. And everything was done well and thorough.

11 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Colin. We're pleased to hear that Julia made the process easy for you. Please do get in touch again if we can assist you further, we'll be happy to help.

Beoordeeld met 5 van de 5 sterren

Huge thanks to Julia and the team for…

Huge thanks to Julia and the team for making the whole process simple and easy

Many thanks

Ian Puddick
Leakbusters Limited T/as London Boiler Company

11 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Ian. We're pleased to hear that Julia and the team made the registration process easy for you. Please do get in touch again if we can assist you any further, we'll be happy to help.

Beoordeeld met 5 van de 5 sterren

Compliments all round

I must compliment the HETAS staff for their efficiency, patience and prompt service during a recent dispute with an installer. They were clear about what they could or could not do, but firm with the company about meeting their obligations. It was resolved eventually after an inspector came and viewed the issue, writing a clear and honest account. Thank you to all HETAS staff.

10 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Neil. It's great to hear that our team were efficient, prompt and clear whilst supporting you with your issue. We've passed your feedback onto the team directly. Please don't hesitate to get in touch again if we can help you out any further.

Beoordeeld met 5 van de 5 sterren

Really helpful

Breeze was amazing, so kind and helpful. A real credit to your organisation.

7 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Linda. We're pleased to hear that Breeze was helpful while assisting you. Please do get in touch again if we can help you out any further, the team will be happy to help.

Beoordeeld met 5 van de 5 sterren

Hetas Application Team

Had a number of calls with Julia who was most helpful and polite making the whole process extremely easy.

4 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Mark. We're so pleased to hear that Julia was helpful and polite whilst assisting you. Please do get in touch again if we can help you out any further.

Beoordeeld met 5 van de 5 sterren

Very helpful staff and useful website…

Very helpful staff and useful website and service, much appreciated.

4 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Simon. We're pleased to hear that our team were very helpful to you. Please do get in touch again if we can help you out any further.

Beoordeeld met 5 van de 5 sterren

Excellent service

4 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Thomas. We're pleased to hear you received excellent service from our team. Please do get in touch again if we can help you out any further.

Beoordeeld met 5 van de 5 sterren

Abbie

I spoke with Abbie today who explained things to me and helped me sort out some mislayed records. Polite, professional and a pleasure to talk to.

3 maart 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for reviewing HETAS, Andrew. We're pleased to hear that Abbie was polite and professional whilst assisting you. Please do get in touch again if we can help you out any further.

Beoordeeld met 5 van de 5 sterren

Amazing support when changing my…

Amazing support when changing my company name . Swift service and great advice . Always recommend hetas

1 maart 2025
Review zonder uitnodiging
Logo HETAS

Antwoord van HETAS

Thank you for reviewing HETAS, Neil. We're pleased to hear that our team provided you with swift service. Please do get in touch again if we can help you out any further.

Beoordeeld met 5 van de 5 sterren

Have spoken to Mrs L at Hetas meny…

Have spoken to Mrs L at Hetas meny times over year brilliant help me sort out issues and been very patient assist to the company.

21 februari 2025
Review zonder uitnodiging
Logo HETAS

Antwoord van HETAS

Thank you for reviewing HETAS, Shaun. We're pleased to hear that our team has been brilliant and patient while assisting you with your enquiries. Please don't hesitate to get in touch again if we can help you out further.

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, really accommodating and friendly

13 februari 2025
Review zonder uitnodiging
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Antwoord van HETAS

Thank you for taking the time to review HETAS. We're pleased to hear that our team were accommodating and friendly. Please do get in touch again if we can help you out any further!

Beoordeeld met 5 van de 5 sterren

All the HETAS team provide us with…

All the HETAS team provide us with invaluable support and advice which as a small business we appreciate. Abbie particularly has been a great help in responding to queries promptly.

12 februari 2025
Review zonder uitnodiging
Logo HETAS

Antwoord van HETAS

Thank you for taking the time to review HETAS. We're pleased to hear that Abbie and our team have provided you with invaluable advice and have responded to your enquiries promptly. Please don't hesitate to get in touch again if you have any further questions, we'll be happy to help.

Beoordeeld met 5 van de 5 sterren

I cannot thank Breeze enough

I cannot thank Breeze enough for her incredible help in sorting an urgent issue with a compliance certificate I needed to sell my house. From the moment I reached out, she was professional, knowledgeable, and genuinely committed to help me
If you need someone who truly knows their stuff and delivers exceptional service, Breeze is the person to trust. Highly recommend! Thank you Breeze 👍

12 februari 2025
Review zonder uitnodiging
Logo HETAS

Antwoord van HETAS

Thank you for reviewing HETAS, Mat. We're pleased to hear that Breeze helped resolve an urgent issue for you and delivered exceptional service. Please don't hesitate to get in touch again if you need any further assistance, Breeze and the team will be happy to help!

Beoordeeld met 5 van de 5 sterren

Swift response to my questions

Swift response to my questions

11 februari 2025
Review zonder uitnodiging
Logo HETAS

Antwoord van HETAS

Thank you for reviewing HETAS. We're pleased that our team provided you with swift responses to your questions. Please do get in touch again if we can assist you any further, we'll be happy to help.

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