Hexo Electrical Testing Reviews 

754
•
TrustScore 4 uit 5

4,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jacob was very professional and thorough, perfectionist too. I didn't have to ask or check anything, like the old days, he left everything clean and tidy. As for Max, the manager, he is always on the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very efficient in responding to initial testing request, where left with short notice to get a job fixed on our property, and the next day they made time for us and got the job done. Very good experie... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I think the communication and service was great although there was a problem with the keys, possibly caused by my pushing hard for a quick service . The price for the work seemed high although they d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Hexo was exceptional helpful in guiding me on the testing needs for a shopping mall unit. They were polite, friendly and quick to respond. Sadly we could not go ahead with the actual work due to chan... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektrotechnisch ingenieur
  2. Elektricien

Geschreven door het bedrijf

We offer residential and commercial electrical testing comprising: EICR certificates, Emergency Lighting Testing, PAT Testing, Homebuyers Electrical Reports and Fixed Wire Testing. We operate in London and the South East.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

754 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(754)

334 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service

Excellent experience with this company! Their team was highly responsive from the initial call and handled the job with total confidence and assertiveness. I'm very happy with their services and will definitely use them again.

5 september 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for the fantastic feedback!
We’re delighted to hear you had such a positive experience with our team.
We always aim to provide responsive, confident and professional service from start to finish.
We really appreciate your support and look forward to helping you again in the future!
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Hexo Election

Hexo Election – Review

I’ve had a really positive experience with Hexo Election. The service was professional, reliable, and easy to deal with from start to finish. Communication was clear, and any questions or concerns were handled promptly and professionally.

What stood out most was the attention to detail and the overall quality of the service. Everything was well organised, and the team made the process straightforward and stress-free.

Overall, I would definitely recommend Hexo Election to anyone looking for a professional and dependable company. A great experience and a service I would be happy to use again.

1 september 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you so much for your wonderful feedback.

We’re delighted to hear that you found Hexo professional, reliable, and easy to deal with from start to finish. Clear communication and attention to detail are very important to us, so it’s fantastic to know they made the process straightforward and stress-free.

We truly appreciate your recommendation and look forward to assisting you again in the future!
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 1 van de 5 sterren

I hate to leave bad reviews but I have…

I hate to leave bad reviews but I have no alternative now.

I have paid for an EICR test- unsatisfactory.
Paid for the remedial works a month ago. Since then all communication has stopped. I’ve sent several emails, tried calling several times with no answer.

As this is for a rental property, I’d assume a company would take more responsibility in communication on compliance related legislation.

UPDATE 18th SEPTEMBER:

I had a voicemail left after this review. I emailed back as I was on an appointment with the correct person to contact- email ignored & no further forward.

Absolutely shocking service

2 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This is the third property I have used

This is the third property I have used Hexo electrical services for.
each time they have provided a very fast and efficient service.
Their engineers are not time wasters and just get on with the job.
The quotes are very reasonable and I have managed to get the properties updated for a few hundred pounds.
I have already recommended Hexo to my friends who have also used their services. I cannot speak more highly of them.

29 augustus 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you so much for your fantastic feedback and, most importantly, for choosing Hexo for the third time! It means a great deal to us to know that we’ve consistently provided you with a fast, efficient, and professional service across multiple properties.

We’re especially pleased that you’ve found our engineers focused and efficient, and that our quotations have offered good value while allowing you to get the necessary works completed without unnecessary expense. The fact that you’ve recommended us to your friends, and that they’ve gone on to use our services as well, is the highest compliment we could receive.

Thank you again for your continued trust and support. We truly appreciate your loyalty and look forward to helping you with your next property!
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 1 van de 5 sterren

CON MEN Funny that the smoke alarms and the…

CON MEN Funny that the smoke alarms and the heat detector are out of date despite them being less than a week old..... I shall have to let Toolstation know that they're selling out of date alarms!!!!!

28 augustus 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Dear Ms Boyle,
Thank you for your feedback.
The review of your smoke alarms in the property is a service we offer free of charge.
It is not part of the EICR, and they do not have an effect on the outcome.
The inspector put on his report that he was unsure of the expiry date of the alarms so we have offered you a price in the C3 'recommendations' to replace these.
If our remedial engineers find that a certain part of the works quoted for are not actually required they are instructed to inform us immediately and a refund is given.
You have a total of SIX C2 faults in the property which have made the EICR fail. For these we have quoted £340 plus VAT to fix and re-issue a satisfactory EICR. Hardly a king's ransom to ensure the safety of your tenants.
Best Wishes
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Very good communications from the start…

Very good communications from the start .

Surveyed the property and fixed the problems the survey raised at a very competitive price in a very short period of time .

Couldn't recommend HEXO highly enough .

26 augustus 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your fantastic feedback.
We’re delighted to hear that we were able to identify and resolve the issues raised during the survey quickly and at a competitive price.
Providing an efficient service while maintaining a high standard of workmanship is something we take great pride in.
We truly appreciate your kind words and recommendation, and we look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service! Friendly, helpful, and professional throughout. I would definitely use them again and recommend them to others.

25 augustus 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your fantastic review! We’re delighted to hear that you found our team friendly, helpful, and professional throughout the process.
Providing a smooth and positive experience for our customers is something we take great pride in.
We truly appreciate your recommendation and would be very happy to assist you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 4 van de 5 sterren

Not bad

Not bad at all, fast responses and fast report, the EICR inspection itself was done in 15-20 mins. Priced competitively. Unfortunately for me I got an unsatisfactory rating on the report but a test is a test, it is what it is! They were also quick to provide a quote with a few options for rectification work.

20 augustus 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for taking the time to leave such an honest and detailed review. We’re pleased to hear that you were happy with our fast responses, prompt report turnaround, competitive pricing, and the different options we provided for the remedial works.

We understand that receiving an Unsatisfactory EICR is never the result anyone hopes for, but as you rightly said, an inspection is an inspection and our responsibility is to report the condition of the electrical installation accurately and impartially. The duration of an EICR can vary depending on the size, condition, accessibility, and complexity of the installation.

We’re glad we were able to provide clear options and a prompt quotation to help you move forward. Thank you for choosing Hexo Electrical Testing and for your understanding.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Excellent service very helpful electric…

Excellent service very helpful electric engineer.

25 juli 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind feedback.
We’re delighted to hear that you received excellent service and found our engineer helpful and professional.
Your support and recommendation mean a great deal to us, and we look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Very efficient and great service

Very efficient and great service. I was told all the details step by step and was provided with the certificate for the testing in no time. Quite professional as they know exactly what they are doing. Will definetly recommend Hex

4 augustus 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind feedback.
We’re delighted to hear that you found our service efficient and professional.
It’s great to know that our team explained each step clearly and provided your testing certificate promptly.
We truly appreciate your recommendation and your confidence in Hexo Electrical Testing.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 2 van de 5 sterren

EICR unsatisfactory

EICR unsatisfactory : they quote over 1000 pounds remediation because RCD protection is AC and not A on 8 circuits. When I tried to understand, the explanation was basically as detailed as 'it's too old that's it, you have to replace everything'. I think you can't ask for that amount of money from someone and refuse to give some details when they dare to ask why.

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I recently had an EICR inspection…

I recently had an EICR inspection carried out, and I was very impressed with the service. The engineer arrived on time, was professional, polite, and explained everything clearly throughout the inspection. The certificate was issued promptly, and the whole process was smooth and hassle-free. I would highly recommend this company to anyone needing an EICR or other electrical services.

4 augustus 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your wonderful review.
We’re delighted to hear that you were impressed with our EICR service.
It’s great to know that our engineer arrived on time, explained everything clearly, and provided a professional and courteous service throughout.
We’re also pleased that your certificate was issued promptly and that the entire process was smooth and hassle-free.
Thank you for your recommendation—we truly appreciate your support and look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

I had an EICR carried out for my rental…

I had an EICR carried out for my rental property, which identified a number of remedial items. The team at Hexo responded promptly to my questions, explained the findings clearly, and confirmed exactly what was included in the remedial works.

The remedial work was completed professionally and on time. Following completion, they provided a Satisfactory EICR together with the relevant certification, giving me confidence that everything had been completed correctly.

Communication throughout the process was excellent, and the whole experience was straightforward from start to finish. I would happily recommend Hexo for electrical inspection and remedial work.

21 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your wonderful and detailed feedback. We’re delighted to hear that you had such a positive experience with our team.
It’s great to know that we were able to answer your questions promptly, explain the EICR findings clearly, and complete the remedial works professionally and on schedule.
We’re also pleased that the Satisfactory EICR and certification provided you with confidence that everything had been completed to the required standard.
Thank you for your recommendation—we truly appreciate your support and look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

HEXO Electrical are efficient and keep…

HEXO Electrical are efficient and keep an outstanding communication which helps works to start timely and to run smooth. They called me to confirm and advised on estimated duration which was important on a busy day. And … sockets fixed!

3 augustus 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your wonderful feedback.
We’re delighted to hear that you were pleased with our efficiency and communication throughout the process.
Keeping our customers informed and ensuring work is completed smoothly and on time is something we take great pride in.
We’re especially pleased that we could accommodate your busy schedule and that everything, including your socket repairs, was completed successfully.
We truly appreciate your support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Very quick service & will book & get…

Very quick service & will book & get remedial works done as quickly as possible. The certificate was also shared in a timely manner.

17 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind feedback.
We’re delighted to hear that you were pleased with the speed of our service, from arranging your EICR appointment to completing the remedial works and issuing your certificate promptly. Providing an efficient and hassle-free experience is something we take great pride in.
We truly appreciate your support and look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

good service and great job and all the…

good service and great job and all the required test done in short time

7 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that you were pleased with our service and that all the required testing was completed quickly and efficiently.
We truly appreciate your support and look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 4 van de 5 sterren

EICR for a 3 bedroom house

EICR for a 3 bedroom house took 15 minutes.

14 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your review.
We’re glad the inspection was completed promptly.
Our engineers always ensure that every EICR is carried out in line with industry regulations, with the duration depending on the size, condition, and complexity of the electrical installation. Thank you for choosing Hexo Electrical.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 3 van de 5 sterren

Responsive to book EICR

They were very fast to book an appointment for the next day for the EICR. The assessment was very rapid - about 15 minutes for a 3 bedroom house.

14 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your feedback.
We’re pleased we were able to arrange your EICR appointment so quickly. The duration of an EICR can vary depending on the size, condition, and accessibility of the property's electrical installation.
Please be assured that our engineers carry out all inspections in accordance with the relevant industry standards. If you have any questions about your report, we’d be more than happy to discuss it with you.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 4 van de 5 sterren

People very helpful and polite

28 februari 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that you found our team helpful and polite.
We truly appreciate your support and look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer