Hexo Electrical Testing Reviews 

755
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jacob was very professional and thorough, perfectionist too. I didn't have to ask or check anything, like the old days, he left everything clean and tidy. As for Max, the manager, he is always on the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fast service and excellent support over the phone. The team explained every step required for the EICR ,always in a friendly and considerate way. Communication via emails was timely and clear. Overall... Toon meer

Beoordeeld met 1 van de 5 sterren

Very good arranging EICR by phone. Next day 2 engineers turned up and did the testing and said all was good. Next day Hexo supplied a unsatisfactory certificate and 2 quotes one of over 2k and one of... Toon meer

Beoordeeld met 5 van de 5 sterren

Very efficient in responding to initial testing request, where left with short notice to get a job fixed on our property, and the next day they made time for us and got the job done. Very good experie... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektrotechnisch ingenieur
  2. ook in
  3. Elektricien

Geschreven door het bedrijf

We offer residential and commercial electrical testing comprising: EICR certificates, Emergency Lighting Testing, PAT Testing, Homebuyers Electrical Reports and Fixed Wire Testing. We operate in London and the South East.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

755 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(755)

334 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

EICR and PAT testing

This is the 2nd time using Hexo for EICR / PAT testing.
Very professional and great that they give you options for remedial works if necessary
Would definitely recommend them and will be calling on them again when needed.

16 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind feedback and for choosing Hexo Electrical once again for your EICR and PAT testing.
We’re delighted to hear that you were happy with our professional service and the clear options provided for any remedial works. Your continued trust and recommendation mean a great deal to us, and we look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Punctual

Punctual, friendly service!

14 juli 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that you found our team punctual, friendly, and professional.
We truly appreciate your support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

HEXO were prompt

HEXO were prompt , professional and communicative was excellent. I received a quote, I accepted and within 3 days my electrical inspection was completed. One area required maintenance and again work was completed with me being fully informed at all times. I have no hesitation in recommencing HEXO to other landlords, I will be using them again.

13 juni 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind and detailed feedback.
We’re delighted to hear that you found our team prompt, professional, and communicative throughout the process.
It’s great to know that your inspection and the required remedial work were completed quickly while keeping you fully informed every step of the way.
We truly appreciate your recommendation and look forward to working with you again.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 4 van de 5 sterren
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that you found our service efficient.
We truly appreciate your support and look forward to assisting you again.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 1 van de 5 sterren

EICR test and remedial work

EICR test and remedial work - remedial work resulted in faults that were not there previously and they never came back to fix (almost one month waiting)

They did an EICR test without checking all the plugs or without checking the end of all circuits, which should have been a red flag. It was picked up that our fuse box was old and didnt meet regulation (this was a correct diagnosis) I went ahead to do the remedial work, it got done fairly quickly but it was faulty (I now cant turn my bedroom lights on without tripping the fuse box)

They chased me every day for payment before the service. Now that its done and I need to come back and fix it, I cant get hold of anyone or get an appointment to get them to come back

Do not use!!

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They demonstrated exceptional…

They demonstrated exceptional professionalism and friendliness. Their performance was exceptional, with a rapid and exceptionally thorough approach.

23 mei 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind feedback.
We’re delighted to hear that you found our team professional, friendly, and thorough.
It’s great to know that our efficient service met your expectations. We truly appreciate your support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful and easy to make initial appointments and very prompt to carry out any remedial works required.
Have used Hexo for testing three houses and will be using them again in the near future.

3 juli 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind feedback.
We’re delighted to hear that you found the booking process straightforward and that the remedial works were completed promptly.
It’s especially rewarding to know that you’ve trusted us to carry out testing on three of your properties.
We truly appreciate your continued support and look forward to assisting you again in the near future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Great communication throughout and a…

Great communication throughout and a very professional experience from start to finish. The Engineer arrived on time as arranged, minimal intrusion for access and again,good communication. Very reasonable fees, and I can honestly say I am very happy with the service. Will definately use again.

6 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind feedback.
We’re delighted to hear that you were happy with the communication, professionalism, and overall service from start to finish.
It’s great to know that our engineer arrived on time, worked with minimal disruption, and that you found our pricing fair and competitive.
We truly appreciate your support and look forward to assisting you again in the future.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 4 van de 5 sterren

Prompt + Efficient

Prompt, efficient, professional, and nice people to deal with...

22 juni 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that you found our team prompt, efficient, professional, and a pleasure to deal with.
We truly appreciate your support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 4 van de 5 sterren

good communication

He o had good communication and were thorough with their paperwork

6 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re pleased to hear that you were happy with our communication and found our paperwork to be thorough and well presented.
We truly appreciate your support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish! The team was professional, punctual, and completed all the electrical work to a very high standard. They explained everything clearly, kept the work area tidy, and made sure everything was tested before they left. The pricing was fair, and the quality of workmanship was outstanding. I would highly recommend this company to anyone looking for reliable, trustworthy electricians. I'll definitely use them again for any future electrical work.

6 juli 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind and detailed feedback.
We’re delighted to hear that you were happy with our service from start to finish.
It’s wonderful to know that our team’s professionalism, punctuality, clear communication, and high standard of workmanship made such a positive impression.
We truly appreciate your recommendation and look forward to assisting you again with any future electrical needs.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 4 van de 5 sterren

Very fast and transparent process and…

Very fast and transparent process and responsive service. Professional.

4 mei 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that you found our service fast, transparent, and professional throughout the process.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Impressive

I'm very impressed with Hexo's service! From the initial contact, their team was remarkably responsive and handled our property request for electrical check with utmost professionalism. The entire process was executed efficiently, and I was delighted by how clean and tidy everything was left afterward. It's refreshing to experience such a responsible and high-quality service. I highly recommend Hexo for anyone seeking a seamless and dependable solution.

16 juni 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind and detailed feedback.
We’re delighted to hear that you were impressed with the responsiveness, professionalism, and efficiency of our team throughout the entire process.
It’s especially rewarding to know that the work was completed cleanly and to a high standard. We truly appreciate your recommendation and support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Hexo Service is like contacting a family friend for Support …

I I was stressed as I had to get the Landlord EIR certificate.. compared online and the name search resulted in Hexo name popping up . From the time I set my enquiry to the completion of the work totally hassle free, it felt as though I contacted a family member for support . Thank u for the stress free service and definitely recommend.

1 juli 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you very much for your kind and heartfelt feedback.
We’re delighted to hear that we were able to make the process stress-free and support you throughout your Landlord EICR certification.
Knowing that our team made you feel comfortable and well looked after truly means a lot to us.
We sincerely appreciate your recommendation and support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 1 van de 5 sterren

I got a quote for £110 plus vat to…

I got a quote for £110 plus vat to carry out the ECIR for my 3 bed house. This resulted in necessary remedial works ranging from £450 to £1,674. To pass the ECIR a minimum spend of £450 was necessary. The assessment is very subjective and the costs appeared on the high side.
I got assessment review by an independent experienced electrical engineer who advised that most of the work was not necessary
My experience is that the low upfront cost potentially come with high remedial works costs.
I was also disappointed with Sujan’s response and there was no response back from the person who owns the company.

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

very helpful,understanding,explain so…

very helpful,understanding,explain so you new what was going on ,

13 april 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that our team was helpful, understanding, and took the time to clearly explain everything throughout the process.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 5 van de 5 sterren

Top marks

The whole experience was really seamless. Communication was perfect, the job was done well and the follow up was great.

4 juni 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that your experience with our team was seamless from start to finish.
It’s great to know that our communication, workmanship, and follow-up all met your expectations.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 4 van de 5 sterren

Found them online searching for an EICR…

Found them online searching for an EICR provider. Initial booking was easy, there was a mix up with timings, but they helped organize timings with the tenant and lettings agency. Once the report was ready, costs to rectify the issues were provided. We had some delays in getting them booked in again, but once that was sorted out they came out did the work and reissues the certificate.

30 april 2026
Review zonder uitnodiging
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your detailed feedback.
We’re pleased to hear that the booking process was straightforward and that our team was able to assist in coordinating access with your tenant and letting agency.
We also appreciate your patience regarding the scheduling delays and are glad that the remedial works and certification were completed successfully in the end.
Your feedback is greatly appreciated as we continue to improve our service.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

Beoordeeld met 1 van de 5 sterren

Hexo sent someone to carry out remedial…

Hexo sent someone to carry out remedial work, but only part of it was completed. The engineer explained that they could not install the additional sensors because there was no wiring available. Hexo then proposed an alternative solution: installing battery-powered sensors.
A second visit was arranged, during which the engineer was also supposed to inspect couple of faulty lights. Unfortunately, the battery-powered sensors were not installed because the same issue with the lack of wiring was raised again—even though this had already been identified during the previous visit. It appears that this information was never passed on.
To make matters worse, more than a month after the second visit, I still have not received a report explaining what was wrong with the lights or what solution is proposed for the sensors.
Communication has been extremely poor throughout the process. Emails and phone calls have gone unanswered, and there has been no meaningful follow-up. Overall, a very disappointing experience.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

Perfect! Very quick but thorough!

29 juni 2026
Logo Hexo Electrical Testing

Antwoord van Hexo Electrical Testing

Thank you for your kind feedback.
We’re delighted to hear that you found our service both quick and thorough.
We truly appreciate your support.
We wish you all the very best.
Kind regards
Hexo Electrical Testing

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