Jacob was very professional and thorough, perfectionist too. I didn't have to ask or check anything, like the old days, he left everything clean and tidy. As for Max, the manager, he is always on the... Toon meer
Bedrijf heeft geantwoord
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Jacob was very professional and thorough, perfectionist too. I didn't have to ask or check anything, like the old days, he left everything clean and tidy. As for Max, the manager, he is always on the... Toon meer
Bedrijf heeft geantwoord
Fast service and excellent support over the phone. The team explained every step required for the EICR ,always in a friendly and considerate way. Communication via emails was timely and clear. Overall... Toon meer
Very good arranging EICR by phone. Next day 2 engineers turned up and did the testing and said all was good. Next day Hexo supplied a unsatisfactory certificate and 2 quotes one of over 2k and one of... Toon meer
Very efficient in responding to initial testing request, where left with short notice to get a job fixed on our property, and the next day they made time for us and got the job done. Very good experie... Toon meer
Bedrijf heeft geantwoord
We offer residential and commercial electrical testing comprising: EICR certificates, Emergency Lighting Testing, PAT Testing, Homebuyers Electrical Reports and Fixed Wire Testing. We operate in London and the South East.
Eagle House, 167 City Road, EC1V 1AW, London, Verenigd Koninkrijk
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This is the 2nd time using Hexo for EICR / PAT testing.
Very professional and great that they give you options for remedial works if necessary
Would definitely recommend them and will be calling on them again when needed.

Antwoord van Hexo Electrical Testing
HEXO were prompt , professional and communicative was excellent. I received a quote, I accepted and within 3 days my electrical inspection was completed. One area required maintenance and again work was completed with me being fully informed at all times. I have no hesitation in recommencing HEXO to other landlords, I will be using them again.

Antwoord van Hexo Electrical Testing
EICR test and remedial work - remedial work resulted in faults that were not there previously and they never came back to fix (almost one month waiting)
They did an EICR test without checking all the plugs or without checking the end of all circuits, which should have been a red flag. It was picked up that our fuse box was old and didnt meet regulation (this was a correct diagnosis) I went ahead to do the remedial work, it got done fairly quickly but it was faulty (I now cant turn my bedroom lights on without tripping the fuse box)
They chased me every day for payment before the service. Now that its done and I need to come back and fix it, I cant get hold of anyone or get an appointment to get them to come back
Do not use!!
They demonstrated exceptional professionalism and friendliness. Their performance was exceptional, with a rapid and exceptionally thorough approach.

Antwoord van Hexo Electrical Testing
Very helpful and easy to make initial appointments and very prompt to carry out any remedial works required.
Have used Hexo for testing three houses and will be using them again in the near future.

Antwoord van Hexo Electrical Testing
Great communication throughout and a very professional experience from start to finish. The Engineer arrived on time as arranged, minimal intrusion for access and again,good communication. Very reasonable fees, and I can honestly say I am very happy with the service. Will definately use again.

Antwoord van Hexo Electrical Testing
Prompt, efficient, professional, and nice people to deal with...

Antwoord van Hexo Electrical Testing
He o had good communication and were thorough with their paperwork

Antwoord van Hexo Electrical Testing
Excellent service from start to finish! The team was professional, punctual, and completed all the electrical work to a very high standard. They explained everything clearly, kept the work area tidy, and made sure everything was tested before they left. The pricing was fair, and the quality of workmanship was outstanding. I would highly recommend this company to anyone looking for reliable, trustworthy electricians. I'll definitely use them again for any future electrical work.

Antwoord van Hexo Electrical Testing
Very fast and transparent process and responsive service. Professional.

Antwoord van Hexo Electrical Testing
I'm very impressed with Hexo's service! From the initial contact, their team was remarkably responsive and handled our property request for electrical check with utmost professionalism. The entire process was executed efficiently, and I was delighted by how clean and tidy everything was left afterward. It's refreshing to experience such a responsible and high-quality service. I highly recommend Hexo for anyone seeking a seamless and dependable solution.

Antwoord van Hexo Electrical Testing
I I was stressed as I had to get the Landlord EIR certificate.. compared online and the name search resulted in Hexo name popping up . From the time I set my enquiry to the completion of the work totally hassle free, it felt as though I contacted a family member for support . Thank u for the stress free service and definitely recommend.

Antwoord van Hexo Electrical Testing
I got a quote for £110 plus vat to carry out the ECIR for my 3 bed house. This resulted in necessary remedial works ranging from £450 to £1,674. To pass the ECIR a minimum spend of £450 was necessary. The assessment is very subjective and the costs appeared on the high side.
I got assessment review by an independent experienced electrical engineer who advised that most of the work was not necessary
My experience is that the low upfront cost potentially come with high remedial works costs.
I was also disappointed with Sujan’s response and there was no response back from the person who owns the company.
very helpful,understanding,explain so you new what was going on ,

Antwoord van Hexo Electrical Testing
The whole experience was really seamless. Communication was perfect, the job was done well and the follow up was great.

Antwoord van Hexo Electrical Testing
Found them online searching for an EICR provider. Initial booking was easy, there was a mix up with timings, but they helped organize timings with the tenant and lettings agency. Once the report was ready, costs to rectify the issues were provided. We had some delays in getting them booked in again, but once that was sorted out they came out did the work and reissues the certificate.

Antwoord van Hexo Electrical Testing
Hexo sent someone to carry out remedial work, but only part of it was completed. The engineer explained that they could not install the additional sensors because there was no wiring available. Hexo then proposed an alternative solution: installing battery-powered sensors.
A second visit was arranged, during which the engineer was also supposed to inspect couple of faulty lights. Unfortunately, the battery-powered sensors were not installed because the same issue with the lack of wiring was raised again—even though this had already been identified during the previous visit. It appears that this information was never passed on.
To make matters worse, more than a month after the second visit, I still have not received a report explaining what was wrong with the lights or what solution is proposed for the sensors.
Communication has been extremely poor throughout the process. Emails and phone calls have gone unanswered, and there has been no meaningful follow-up. Overall, a very disappointing experience.
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