Heyzine Reviews 

187
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It is a very efficient service, well designed and built. The monthly fee is reasonable and the opportunities are numerous. I use it to bring my art books to the attention of the art world and it works... Toon meer

Beoordeeld met 5 van de 5 sterren

Facile d utilisation , l appli permet de présenter nos produits de manière fluide agréable. J aime la présentation magazine dont on tourne les pages, et insérer à l intérieur des liens externes.... Toon meer

Beoordeeld met 5 van de 5 sterren

Grafik ve tasarım alanında çalışıyorum. Müşterilerim için yaptığım çalışmaları ve müşteri olma potansiyelindeki yeni müşterilerime, portföyümü HEYZINE ile sunuyorum. Bu şekilde işlerim tek bir yerde.... Toon meer

Beoordeeld met 5 van de 5 sterren

Eu estava com dúvida para desativar a senha para que os clientes do meu cliente pudessem acessar livremente, foi só ir em editar - definições - proteção por palavra chave - clicar e selecionar proteçã... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Flipbook maker. Create awesome magazines, catalogs, brochures or any kind of online publication with no ads and highly customizable with different page flip effects.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

187 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,8

Alle reviews

(187)

122 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy to use and a great way to save resources!

We love using Heyzine for our annual event. We upload our eProgram and create a QR code that we share with event attendees. It allows everyone with a smartphone to view the program easily, flip between the pages, all while saving us expensive printing costs and paper use. Thanks Heyzine!

22 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They cheat

They cheat. You can not get your file for free. At the end they ask for paid subsription. Use another apps, this one is a waste of time

9 februari 2025
Review zonder uitnodiging
Logo Heyzine

Antwoord van Heyzine

Yes. The flipbook download is a paid feature. We make this clear everywhere: on the home page, pricing table, FAQ page, etc.,

It is also not something that is used too much, as most users prefer to create and share online flipbooks or PDF links, which is free.

Beoordeeld met 5 van de 5 sterren

‘Replace’ PDF feature a GAME CHANGER!!!

Thank you SOOOOOOO much for having the 'replace pdf' feature as part of HeyZine!

I had to update 2 customer brochures today and was dreading resetting all the links...until I discovered that I could simply replace the pdf!!!

This meant no back end work or website HTML coding was required. Yay and YAY!!!!

GREAT feature and love that you thought of including it. Thank you!!

Keep up the great work
Rebecca :D

29 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality product & quick support!

Our organization recently switched from another platform to Heyzine because they offer a quality online experience for a much more reasonable price. We have only had to reach out to their support team once and their rep was right back to us with our issue already fixed. Thank you, Heyzine!

25 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support team and product

I've used the free version for a personal project (which worked really well) and now looking to upgrade - I had a lot of questions for the support team about particular features, and they were super helpful. It's a really great deal for the features you get.

19 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Heyzine - AWESOME!

I am so please with Heyzine and I can't recommend it enough. Whenever I 'Heyzine' my PDFs, they get upgraded and my clients and readers just love it, and find it much nicer, more interesting and attractive way than just reading a PDF.

Furthermore, as a user, I find it very user-friendly, and I am very happy with their professional and prompt customer support.

Thank you Heyzine!

13 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The files disappear

I purchased 15 flipbooks but if I upload more than 6 the files are automatically deleted after a few hours. I have already reported the problem but unfortunately it has not been resolved. The service would be good but this problem has created many problems for me with the shared links of various projects.

11 november 2024
Review zonder uitnodiging
Logo Heyzine

Antwoord van Heyzine

We no longer sell flipbook packages for more than two years, and I see you bought it three years ago. We don't sell it because it caused confusion even though we clearly indicated it. Your flipbooks are not for life, if you have publications without any visits for more than two years, the system considers them unused and deletes them.

This is not the case with the current subscription plans, where your flipbooks are never deleted, regardless of whether they receive visitors.

In any case, please check your inbox, we've just sent you an email to help out with this.

Beoordeeld met 5 van de 5 sterren

Amazing service!!

Amazing website, providing up to 5 free books. Easy to upload, and do some edits. Super support team! Had an issue and it has been resolved in 15 min! What a service! will definitely recommend to other business! Thank you!

8 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Heyzine is one of the best

I've been using the Heyzine flipbook app for a while now, and it has been a fantastic addition to my ebook experience. The app is user-friendly, and the features it offers are incredibly versatile. Creating flipbooks has never been easier, and the end results look professional and engaging. The customization options allow me to tailor each flipbook to my exact needs, making my content stand out. Heyzine has truly enhanced my digital publishing, and I highly recommend it to anyone looking to elevate their ebooks or digital documents. Great job, Heyzine team!

16 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Their support is gold

This system is very easy and effective to use, and what I REALLY LOVE is their support. I've had two contacts with them over the past year and each time they treat me like a blue ribbon winner, when in actual fact I'm still on the starting blocks.

12 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A+ experience

Customer service was great. We just created a guide for our business and ran into some issues. Their customer service responded quickly and we were up and running.

3 juni 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I have been a Heyzine user for many…

Your comments have been duly noted. I certainly do not want a refund as HEYZINE works for me and will continue to use HEYZINE in the future.

I had a particular problem that needed resolution. I have adapted our system and have found a solution that works for me.

Keep safe in this crazy world.

In reply, Your emails are skant and Heyzine is skirting the problem. The purpose of the Library is to add several ebooks that are password protected through the use of a singular password that protects all the eBooks from being copied. Your solution to create a second password to open a ebook in a library that is initially password protected is ludicrous. Once one of the eBooks is opened in the library the address in the Google search bar can be copied and sent anywhere and password protection is now missing and can be forwarded onto countless other parties at a great financial loss to ourselves. There has to be a simple solution whereby any eBook opened out of the Library is directly linked to the Library password and any attempt by a third party to try and open it through links or any other method must require the Library Password. The person using the library should not be inconvenienced through having to enter secondary passwords to secure what in essence is a bug in your system.

I have been a Heyzine user for many years and have actively used your creator. Recently i picked up a problem and have been dealing with Albert Labada trying to resolve a password issue on your eBook Library. There is a bug in your Library section whereby the Password protection can be bypassed by copying the link in the browser and then forwarding the link to anyone and the Password no longer works. Despite several emails and your help section on your portal there seems to be no solution and it now seems Albert is ignoring me as he no longer responds. Please can someone sort this out as it is a bug that affects all your users.

30 mei 2024
Review zonder uitnodiging
Logo Heyzine

Antwoord van Heyzine

In reply:

What is totally clear is that this is not a bug. It's not possible to skip the password-protection when you make the ebooks in the library private through a password instead of making them public.

I'm sorry you feel this way, but sending two different screen recordings with your exact case and the steps to follow doesn't seem scant to me. As always, we can refund the payment if you think we are not doing things well enough.

In any case, I think you are not following the steps we mentioned because what you describe is not how it works.

On the first screen recording, you can see how setting a password on the eBook will password-protect it when opened individually. When opened through the library, your readers must only type the library password, not the ebook password. So you are not inconveniencing them with two passwords.

This way:
- It allows you to have both public and private eBooks and libraries
- It allows you to have a password for the library. (The reader will not have to type the eBook password again).
- When someone forwards the eBook, they will have to type the eBook password; when someone forwards the library, they will have to type the library password.
- Opening the library with the password and then forwarding the flipbook link will require the receiver to type the ebook password



Original answer:

Everything is working as expected on our end.

We have sent you several emails explaining that you need to add individual passwords to your flipbooks if you want to protect not only the library but also each publication. When the reader opens an ebook through the library, he only needs to type in the library password

We also included screen recordings to help guide you through the process.

Since we've already exchanged over 15 emails about this issue, we've temporarily de-prioritized your support request to assist other customers. However, we'll get back to you within the next 24 hours.

Thank you for your understanding and patience.

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