My Project CD player arrived perfectly packaged,arriving a couple of days from being ordered. As no phono lead included, Hifi Sound obliged by sending me a high quality one with next day deliv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely excellent service . I’ve used HiFiSound twice so far and I’m really impressed. Both orders were dispatched very quickly and delivered 24 hr tracked.Secure packaging. Great communication. I... Toon meer
Bedrijf heeft geantwoord
I ordered spares (Okki Nokki velvet strips) for my record cleaning machine from HifiSound as they were well priced and was offered free postage. Delivery was very fast and communication was excellent... Toon meer
Bedrijf heeft geantwoord
Service was faultless, start to finish. Ordered and delivered within 24 hours, packaged perfect. Only a small item, but, perfect. Will certainly use again and recommend.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2003, HiFiSound is a family-run business in the North East of England with both a dedicated website and a physical ‘bricks and mortar’ presence. Based at Castlegate Mill, a historic former spice mill on the banks of the River Tees in Stockton, we offer two dedicated demonstration rooms and an extensive showroom. We specialise in high-performance audio from brands we truly believe in, including Amplification from Advance Paris and Hegel, Turntables from Pro-ject & Rega, Speakers from PMC, Monitor Audio and cables from Chord Company & Van den Hul. To help you upgrade to your dream system, we offer a specialist part-exchange service, making it easier than ever to trade in your existing gear for the latest technology. We aren't a faceless big retailer, nor a one-man band; we are a "happy medium" of enthusiasts genuinely interested in what we do. Whether you are visiting our Stockton demo rooms for a personal listening session or browsing online, our ultimate aim is to put a smile on your face through great music.
Contactgegevens
Castlegate Mill, Quayside, TS18 1BZ, Stockton-on-Tees, Verenigd Koninkrijk
- 01642 267012
- info@hifisound.co.uk
- hifisound.co.uk
4,8
Uitstekend
98 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great company to deal with and really…
Great company to deal with and really quick service. Very satisfied customer
5 ⭐️.
5 oktober 2026
Prompt service
The dynavector cartridge arrived a day early and was at a discount for a new customer. I will recommend them.
9 oktober 2026
Antwoord van HifiSound
Thanks Michael!
Antwoord van HifiSound
Thanks Antony.
Antwoord van HifiSound
Thanks Karen, great to hear!
Antwoord van HifiSound
Thanks Alan!
Antwoord van HifiSound
Thanks Jeromy, great to hear your order arrived quicker than expected.
Antwoord van HifiSound
Thank you!
Great price on the product ordered with…
Great price on the product ordered with quick delivery. Will use again.
5 oktober 2026
Antwoord van HifiSound
Thanks, Robert.
What I ordered arrived super quick and…
What I ordered arrived super quick and well packaged.
27 augustus 2026
Antwoord van HifiSound
Thank you Simon!
Good simple easy ordering.
Good simple easy ordering with excellent description of the varying types of tonearm counterweights and their compatibility.
Very fast delivery. Thank you.
30 september 2026
Antwoord van HifiSound
Thank you Richard, we appreciate your review!
My Project CD player arrived perfectly…
My Project CD player arrived perfectly packaged,arriving a couple of days from being ordered.
As no phono lead included, Hifi Sound obliged by sending me a high quality one with next day delivery free of charge,and later advice through a call to rectify my mistake in connecting the plugs to my Rega amplifier.
Extremely grateful to the team and will definitely be back during the future.
Richard (Crewe)
29 september 2026
Antwoord van HifiSound
Great to hear that we got you up and running. Enjoy your new CD player!
Very quick delivery and well priced
Very quick delivery and well priced. My cartridge was packed with care to ensure it arrived safely. Highly recommend this Company
29 september 2026
Antwoord van HifiSound
Thank you Richard, enjoy your new cartridge.
Faultless Service
Service was faultless, start to finish. Ordered and delivered within 24 hours, packaged perfect. Only a small item, but, perfect. Will certainly use again and recommend.
28 september 2026
Antwoord van HifiSound
Thank you Paul, great to hear it was delivered so quickly.
Excellent service!
Very quick dispatch of a quality product. Exactly what I needed at a very good price. Thank you HiFisound!
25 september 2026
Antwoord van HifiSound
Thanks Rob :)
Antwoord van HifiSound
Thanks Ian, appreciate the review.
No delivery, no response to emails, but eventual good experience
Update to bad experience. After posting this review they contacted me and reckoned my emails had been misfiled. I'll take them at their word as they immediately sent a replacement and even refunded my payment.
Unfortunately my experience was terrible. I didn't receive item (Rega belt replacement) as somehow it was delivered to wrong address. Despite 3 emails I got no response. Dread to think what would have happened if I'd bought something expensive. As it is I'm out £18.
14 augustus 2026
Review zonder uitnodiging
Antwoord van HifiSound
Thank you for the update Peter, and I'm glad we could put things right for you. I'm sorry the original order went astray and that we hadn't seen your emails. We are speaking with our email company to resolve these issues; it's not the experience we want anyone to have.
We can confirm the replacement belt has now been delivered, and hope it gets your turntable back up and running smoothly. If you run into any issues at all, please don't hesitate to get in touch directly and we'll sort it straight away.
Thanks again for giving us the chance to make it right.
Antwoord van HifiSound
Thank you Sanjay, appreciate your review.
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