HifiSound Reviews 

Good value, delivered on time.

Excellent service, really happy with my purchase.

Easy to find on website delivered within 24 hours great service

Great company to buy from, speedy delivery I will definitely purchase from again

Excellent item quick dispatch in secure packaging. I'm pleased with the whole experience.

Fast and efficient

Good product, well priced, delivered quickly.

Huge Selection to choose from and at a competitive price.
Item Delivered, with great care.

I ordered the items, very fair prices & free postage. Received an email to let me know the items had been posted, they arrived really quickly, no mucking about. Good company to order from!

We were delighted with the service HifiSound gave us-speedy communication and prompt delivery. The item was packaged very securely too.

I ordered a turntable drive belt online and it arrived 2 days later. Very efficient service. I would happily use this company again.

Went into the Castlegate Mill showroom to look at hifi speakers, Barry started of well showing us what options they had in on active speakers, and set a pair up for us to lissen too, I liked the sound of KEF LSX speakers and asked Barry how long delivery would be, " Barry replied 24hours if in stock, 72hours if they have to order them in ". I then paid in full to order them, 72 hours later I had not received any delivery date so contacted the showroom for update, only to be told the speakers would not be in stock till early April !
This is very poor when they could of contacted me to let me know their had been a problem with KEF not having the speakers in stock.
I would of gladly waited if they had contacted me after being told if not in-store it would be 72 hours from KEF .

Wonderful company who go beyond what you might expect. I sold some speakers to them recently and when DPD failed twice to collect them the company owner collected them personally when he was in the area. Also ordered a Quad amplifier on Tuesday afternoon and it was delivered on Wednesday - fantastic service!

Excellent service and delivery. Would definitely use again. Good communication throughout and really friendly to deal with. First class

Absolutely first class service. Really pleased with the advice and the proac response d2r's. Thank you Barry

great company , very friendly , fast service
and great prices , will be going back for more .........

Rega Cartridge Rebuild . good customer service fast delivery, Highly recommended big thank you

Fantastic customer service - I bought a turntable from these guys (at a really great price!). Unfortunately after setting it up I discovered there was an issue with the sound on one of the channels. I emailed the store and Barry responded within the hour and organised a replacement for me, and a courier to collect the faulty unit from my house - couldn't have asked for a better experience! Highly recommended.

Ordered a turntable (at a great price) which was delivered quickly with no issues. When I set the turntable up it became clear there was a problem with the tonearm (manufacturer issue). Hifi Sound quickly arranged for a replacement to be issued and the faulty item picked up on the same day. Communication was brilliant. Amazing customer service. Oh and great prices too. Would highly recommend.