Hifonix Reviews 

After sales service is excellent, with that personal touch sadly missing from the larger competitors on the high street. My delivery and content was pristine and would have no hesitation in recommending Hifonix to others.

Hiby R3 v2
Very pleased with the service from Hifonix, delivery was quick and the item was perfect and as described, no hiccups

Great advice, prompt service, a delight to buy from.

Had a small problem with a pair of Sundara Edition XS and got it resolved with no problems. Excellent communication and service from Aseem as usual. I can't recommend Hifonix highly enough for your next hi-fi purchase

I've purchased Cayin C9,N7, Focal headphones and a few cables. Great service every time! Aseem is a great down to earth bloke. I'll be buying a TOTL DAP next year and I know where I'll be buying it from!

I called Hifonix to enquire as to whether or not they stocked ISOAcoustics Gaia 3’s. Within an hour I was in store to collect. It was a pleasure to meet Aseem and spend some time chatting and listening to some systems. Aseem is incredibly knowledgable and informative. The shop and demo rooms are stunning, both are very well thought out and executed; clearly a labour of love. I look forward to my next visit.

Very polite and owner full of knowledge - great service and helpful.

Over my 75 years on this planet, only occasionally have I been more than satisfied with the service that I have received whilst making a purchase. Hifonix have nailed it, they have been absolutely fantastic in their advice, suggestions and recommendations. I could not be more pleased with my purchases and heartily recommend them.

Great customer service and knowledge of Hi Fi; not just interested in sales. They give great personalised advice that's geared towards your system.

Great knowledge of products.
Hifonix set up the machines so we could listen to alternatives and decide which turntable we wanted.
Great service, prompt delivery and great turntable.
Very happy and would recommend a visit to the shop.

Hifonix is the best HiFi shop I’ve been to. It has a great range of gear, which you can audition in a relaxed atmosphere. Aseem is always helpful and very knowledgable without being pushy. Very highly recommended!

Great experience, Aseem knows his stuff and always listens to what I’m trying to achieve

Very helpful and knowledgeable,you are allowed to really take your time and also be left on your own to try or listen to whatever you want.

I decided to purchase equipment from Hifonix after speaking with a member of their staff at the recent Hi Fi Live show at Ascot. The gentleman I spoke with was very knowledgeable and took time to answer all of my questions which really impressed me. A short while after the show I telephoned the company to place an order & the gentleman I spoke with couldn’t have been more helpful. He processed my order efficiently, supplied an alternative cable on request & even organised next day delivery! When my equipment arrived it was well packaged and I was really impressed with the service provided. Later the same day I even received a telephone call from the salesperson to check my equipment had arrived safely & that I was happy with it. I don’t think you could wish for more and I will certainly buy from the company again & encourage others to do so. Hifonix have certainly set the benchmark for excellent service. Thank you to everyone involved.

I was after a good set of IEM’s and Hifonix have a large selection of different manufacturer’s and price ranges. My initial choice was out of stock so with a chat with a very knowledgeable front of house employee we came a conclusion and I am very satisfied with the outcome.

Website is easily accessible, paying in full is easy (rather than being pushed to finance like some other places) and a telephone call was made to confirm purchase and that the headphones had been sent for delivery.

Got a bit of an upsell in the 'phone call albeit it was prefaced with a seemingly honest query as to whether I could run the headphones with my equipment, but still felt a bit pushy. Doesn't change the overall positive review, though.

Great experience at the store. Lots of helpful advice and patience with newbie questions. Was able to try out different equipment / headphones. Very friendly service. Would highly recommend.

Hifonix has an excellent range of audiophile products and very knowledgeable staff. I purchased a number of products and unfortunately one was delivered minus a cable. Following a call to Hifonix I received an upgraded cable the following day pending delivery of the original cable from the manufacturer. I would not buy my hiding equipment from anyone else.

It is always a pleasure to purchase HIFi gear from Hifonix. I recently bought a high-end dac and I was grateful for Aseem’s help in choosing the item. Aseem has a wealth of experience in high end audio which gives the customer great reassurance that the component will be right for your HiFi system. As always, I was kept fully informed about the status of my order and delivery was extremely rapid. I wholeheartedly recommend Hifonix.