What can I say, knowledge of products surpassed my expectation along with a warm welcome and amazing service this will be my number 1 choice in the future for Audio. Nice vinyl selection as well 😄
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Lees wat reviewers zeggen
Hi all I have been a customer with Hifonix for a long time , Aseem has always been polite honest and really helpful, the products I bought have been second to none, always delivered on time and v... Toon meer
Ordered a DAP on Sunday, processed on Monday, delivered Wednesday. It would have been delivered Tuesday but I asked them to delay shipping one day to be sure I was in when DPD arrived. Ord... Toon meer
Not standing by the the price on line advertising about first order discount they would not take it Sent email no answer, got nowhere with on line chat Then offered me the discount when I comp... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hifonix has come a long way since it started as a small electronic company. We started as a company that provided a wide range of innovative electronic products. However for a very long time now, our principal focus has been on High-end brands and products. We've now taken the strategic decision to specialise in premium audio, visual and hi-fi products. We aim to attract a niche market by offering quality products and offering a bespoke service to our customers. Our product portfolio may have changed but we still hold the same values as a company. Excellent customer service is still what we thrive for and our end aim is to provide our customers with their desired premium products at competitive prices.
Contactgegevens
396 Birmingham Road , B72 1YJ, Sutton Coldfield, Verenigd Koninkrijk
- 01213825444
- sales@hifonix.co.uk
- hifonix.co.uk
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Good and clear guidance and advice
Good and clear guidance and advice, prompt and careful delivery and a pleasure to deal with. Thank you. Do I recommend - absolutely as very satisfied with all my hi-fi gadgetry purchased over the years
Great service
Contact shortly after purchase with offer of assistance if required and thereafter quick delivery. Excellent service so far.
Pleasant, professional and pleasing.
After a positive response to a question on social media I made the hour journey a couple of months later.
My experience was very pleasant and my part exchange price fair.
I shall return to upgrade other items in the future 😁
Thank you both for a pleasant buying experience.
Determination to get it right
You feel as though this company trust you and want to provide you with their most helpful and specialist service possible
Very prompt delivery
Top quality prices, top quality service
While there was unfortunately a short delay of a few days between ordering and dispatch despite offering next day delivery, they were very quick to reply to me via their online help section when I inquired as to what was happening, giving me a quick and accurate response as to when I would receive my item. The day before it was due, they called me to confirm it’s dispatch and offered assistance with my product if I needed it. So hats off for the best price on the net, and for the great after sales service. I will definitely be buying from them again.
The Man at Hifonix
Needed to know for sure if I was making the right decision purchasing some high end open back headphones and knew I could rely on Aseem at Hifonix. He will always contact you and discuss your query. So I purchased the Hifiman HE1000SE and could not be more satisfied. I am listening to music in a totally different and far more enjoyable way. I thought the Meze Liric was good enough. I look forward to using these headphones and marvel at their design and comfort. Cannot thank THE MAN at Hifonix enough.
Excellent hifi company with great level of service
The company and owner believes in providing an excellent level of service and advice to it's customers. The item I ordered was no longer available and over a phone call a replacement was suggested. What I received was a superb product that hit my requirements perfectly and is exactly what I wanted. Absolutely brilliant advice and the follow up discussions have been invaluable.
CanJam headphone purchase Aug 23…
Purchased headphones at the London CanJam Aaseem was really helpful and informative
Good advice and good service
Good advice and good service as you’d expect from Hifonix
Superb from Start to Finish !
I bought a Digital Audio Player and new headphone cables from Hifonix. Aseem was brilliant in his advice and guidance in steering me through what was for me a new area the hifi world. Delivery was well organised and on time. Aftercare was excellent on setting up my player. Excellent customer service by people that are passionate about what they do. Competitive on price too. Highly recommended.
No pressure sound advice
Bought a Cayin DAP a couple of weeks back and went back to get the Cayin C9 amp - seriously this place is amazing. Great friendly no rush service, passionate about music people, good prices and really important that they carry stock, you don’t have to wait the majority of the time for stock to be ordered! Highly recommend hifonix for all musical needs.
Truly incredible quality of service and products
Obscenely amazing quality of service. I was given the truth from an expert and walked away with the absolute best auido headphone setup for my budget, if you are passionate about sound, there is no better place in the UK.
Off the charts customer service...
Just got my Arya Organics today and love them already. Wanted to extend a thanks to Aseem for the personal touch he showed throughout the process. There was mix-up early on with delivery from Hifiman to the store but Aseem was up front, honest and open about things gave me a discount and kept in touch until the headphones were at the store and dispatched. Great customer service and I won't be hesitating to give Hifonix my repeat custom in the future.
Amazing experience
Loved every second of our visit. Amazing service. No pressure, just great discussion around equipment and music…. Can’t wait to go back for another purchase. New TT already sounds amazing!!! ❤️
Recently purchased a portable DAC/amp…
Recently purchased a portable DAC/amp (L&P W4EX) from Hifonix. Customer service was fantastic and item turned up the next day.
I did have an issue with some damaged packaging in transit (not Hifonix fault but that of DPD) I just made them aware of it but wasn’t expecting anything. However Hifonix promptly called me and refunded me £20.
Will certainly be using hifonix again. Excellent experience.
Assain did me a good deal with my chord…
Assain did me a good deal with my chord power amp, no hassles, delivered happy.thanks again alan m
DAP purchase
Great advice, relaxed atmosphere to listen to products in shop. Good coffee.
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