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Hobbydrone Reviews 10

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TrustScore 3.5 uit 5

3,3

Hobbywinkel
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Bedrijfsgegevens

  1. Hobbywinkel
  2. Batterijenwinkel
  3. Camerawinkel
  4. Elektromotorenwinkel
  5. Propellerwinkel

Geschreven door het bedrijf

Hobby Drone – Your Trusted Source for FPV Drones, Drones & Accessories. As dedicated FPV and drone enthusiasts, we provide a wide selection of high-quality FPV drones, consumer drones, and essential accessories for beginners, professionals, and hobby pilots alike. Our mission is to empower drone pilots at every level with reliable gear, fast service, and expert guidance. We carefully curate our product selection to ensure quality, performance, and compatibility – from bind-and-fly quads and custom builds to frames, motors, batteries, cameras, and flight controllers. Whether you're flying freestyle, racing, or capturing cinematic footage, we have the gear and the knowledge to support your journey. Our customer support team is made up of real FPV pilots who understand the products inside and out – and they’re always happy to help with advice, troubleshooting, or build questions. Why choose Hobby Drone? ✔ Trusted brands and tested gear ✔ Fast, reliable shipping ✔ Knowledgeable support from actual drone pilots ✔ Fair pricing and customer-first service We value every customer and every review. Your feedback helps us improve and grow within the drone community. Thank you for choosing Hobby Drone – let’s fly!

Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

10 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 66% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 1 van de 5 sterren

I had a very disappointing experience…

I had a very disappointing experience with Hobbydrone.cz.

My order arrived on 29/03, but it was incomplete. The following items were missing:

The drone itself

4 out of 6 batteries

This is not a minor issue, this is the majority of the order missing.

I contacted customer service immediately, but the response has been very slow and shows no sense of urgency. Despite multiple follow-ups, the issue is still unresolved.

It is now 21/04, and I have:

Not received the missing items

Not received a replacement

Not been reimbursed

For a company operating in the EU, this is unacceptable. The seller is responsible until the full order is delivered, yet this responsibility does not seem to be taken seriously.

Mistakes can happen, but the way this has been handled is the real problem. Communication is slow, vague, and there is no proactive effort to fix the situation.

I would strongly advise others to be cautious when ordering here. If something goes wrong, don’t expect a quick or professional resolution.

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Two orders so far, both received in few days.

Two orders so far for about 19k CZK (sky04xpro and radiomaster pocket). Got both items in few days. Delivered products were genuine parts.

1 maart 2026
Review zonder uitnodiging
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Antwoord van Hobbydrone

Thank you so much for your feedback and for your trust in us.

We are very happy to hear that both of your orders arrived within a few days and that you were satisfied with the products you received. Providing genuine products and fast delivery is exactly what we aim for.

We really appreciate your support and look forward to your next order.
Team HobbyDrone

Beoordeeld met 1 van de 5 sterren

Very disappointing

I ordered a pair of goggles along with three extra antennas.
One antenna was damaged on arival. Another was missing from the order, and a drone antenna was shipped instead.

I also ordered a drone along with two sets of batteries and a charger.
The batteries turned out not to fit, eventhough the site stated that they would.

After contanting him, I managed to convince him to ship the correct items right away, as long as I could provide proof of purchase of return shipping, which I did.

He wouldn't pay return shipping, but offered store credit, eventhough Czech law states he must pay shipping, since he is at fault.

Two days have passed and the items have not shipped.

I am very disappointed since it was a pretty big order, that can't be used because of the wrong batteries.

1 april 2026
Review zonder uitnodiging
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Antwoord van Hobbydrone

Thank you for your feedback. We are very sorry to hear about your experience.

We understand your disappointment, especially since this was a larger order and several issues occurred at once: a damaged antenna, a missing item, an incorrect antenna in the shipment, and batteries that were not compatible as stated on the website. This is clearly not the standard we aim to provide.

To clarify the current status of your case, the returned goods have already been refunded. The only outstanding matter is the reimbursement of the €20 return shipping cost, which is still pending on our side. We sincerely apologize for the delay.

We take this matter seriously and are reviewing it internally to improve both our order accuracy and product compatibility checks. Thank you for your patience and for pointing this out.
Team HobbyDrone

Beoordeeld met 5 van de 5 sterren

Good experience

Ordered 2 batteries for my Radiomaster pocket. Price was good and shipping fast. I have zero regrets and can only recommend

24 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Delays and issues

Product aside, the customer service experience was very disappointing. Delays and issues were fully blamed on the customer. Not recommended.

8 januari 2026
Review zonder uitnodiging
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Antwoord van Hobbydrone

Dear Schelm,

thank you for your feedback and for sharing your experience.

We’re truly sorry that your order took longer than expected to reach you. Your order was placed on December 22, during the peak holiday period, when courier services across Europe unfortunately experience significant overload and delays beyond our direct control.

We want to clarify that the shipment was dispatched from our side on time, however the delay occurred during transport with the courier. That said, we understand that as a customer, the overall experience matters most - regardless of where the delay happened.

We regret if our communication came across as placing blame on you. That was certainly not our intention, and we apologize if it felt that way. We always aim to assist and explain the situation transparently, even in cases where external factors impact delivery times.

We’re glad the product has now been successfully delivered and appreciate your patience under these circumstances.

If there’s anything further we can assist you with, please don’t hesitate to contact us directly - we’ll be happy to help.

Kind regards,
HobbyDrone Team

Beoordeeld met 5 van de 5 sterren

I purchased an item from these people

I purchased an item from these people but the delivery people they used were very unreliable but when contacted about non delivery I received answer they would resend parcel with a different courier I would recommend this company to anyone.

18 november 2025
Review zonder uitnodiging
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Antwoord van Hobbydrone

Thank you for your review and for sharing your experience. We’re truly sorry that the original courier caused complications with the delivery. As soon as we were informed, we arranged a resend of your parcel with a different and more reliable carrier.

We appreciate your patience throughout the process and thank you for recommending our company. If you ever need any assistance in the future, we’re here to help.

Beoordeeld met 5 van de 5 sterren

Fast shipping and great communication

Fast shipping and great communication! I have ordered a few FPV systems from them and all items have been exactly as described! Recommended!

18 juni 2025
Review zonder uitnodiging
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Antwoord van Hobbydrone

Thank you so much for your kind words and positive feedback! 😊
We're really glad to hear you were happy with the fast shipping and our communication. It means a lot to us that you took the time to share your experience. We're always here if you need help or have questions about your FPV gear. Happy flying, and thank you for recommending us! 🚀🛸

— Team Hobby Drone

Beoordeeld met 4 van de 5 sterren

Reasonable.

April 27 i made a purchase on their site, that has been shipped 2 days later.
They sent it trough a polish company that gave it to HRP to make the delivery in Italy.
May 7 HRP stated a false delivery on their tracking, i tried to reach them for days with no results at all, then i notified the problem to Hobby Drone as they are by law the only ones that could actually interact with the carrier customer service.
They told me to wait for a response from the carrier, avoiding to answer clearly to my many mails until today, when they stated that the delivery has been signed.
Lucky me they have been so naive to send me a copy of the receipt, with a very false signature on it.
Too bad my signature is present on a very large number of documents, as I did show to them by sending a copy of my ID with my signature on it (very different from the one on the document they have).

They just messed with me for a month, making the scenario even worse, cause i have not just been robbed of my money, but i still need the stuff i needed more than one month ago.

I don't blame them for the problem itself but they got all they need to get a refund from the delivery company, that's what they should do, and then refund me; this is how things work.

EDIT: it took a couple of months and a lot of e-mails, but they did refund me of my money.

7 mei 2025
Review zonder uitnodiging
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Antwoord van Hobbydrone

Dear Luca Canova,

Thank you for taking the time to share your experience — even though it was far from what we aim to deliver. We're very sorry for the frustration and inconvenience you faced during this shipping issue.

While the delivery problem was caused by the external carrier, we fully understand and accept that the responsibility to assist you was ours. We acknowledge that our communication throughout the process could have been clearer and more proactive, and for that, we sincerely apologize.

We're glad that the issue was eventually resolved and that you received your refund, but we truly regret that it took so long and required so much effort on your side. This is not the standard of service we want to offer, and your case has led us to review how we handle third-party shipping claims and customer communication.

Thank you again for your patience, and we hope we’ll have a chance to serve you better in the future.

Kind regards,
Team Hobby Drone

Beoordeeld met 3 van de 5 sterren

Received broken item, no support

Good choice on the website, but I received mulfunctioned FPV goggles. It took more than 2 weeks to get a response from the support and a month more to get the replacement.

5 mei 2025
Review zonder uitnodiging
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Antwoord van Hobbydrone

Dear Nikita Toropov,

Thank you for your feedback — and please accept our sincere apologies for the inconvenience you experienced.

We’re very sorry that the FPV goggles arrived malfunctioning and that our response time was not up to standard. We understand how frustrating it must have been to wait so long for both communication and a replacement. That’s certainly not the level of service we strive to provide.

We’ve since reviewed the case internally to improve how we handle warranty claims and communication follow-ups, so situations like this can be resolved faster in the future.

We truly appreciate your patience and hope your replacement unit is now working well. If there's anything else we can assist you with, don’t hesitate to reach out.

Best regards,
Team Hobby Drone

Beoordeeld met 5 van de 5 sterren

Great stock of Radiomaster and Holybro hardware

Great stock of drone related hardware, especially if you are looking for Radiomaster or Holybro (Pixhawk) products. Finally a store in EU where you can find everything you need to build almost any kind of autonomous or FPV drone.
They dispatched everything very quickly, all information & communication was in english (I'm not from CZ), and the delivery was quick as well (again, outside of CZ).
I'll definitely return.

14 april 2025
Review zonder uitnodiging
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Antwoord van Hobbydrone

Dear Vents Kanders,

Thank you so much for your thoughtful review! We're thrilled to hear you found everything you needed – especially Radiomaster and Holybro gear – and that your experience with our international ordering and shipping was smooth.

We work hard to keep our stock up-to-date for both FPV and autonomous drone builders, and it means a lot to know it's appreciated. We’re especially happy that language and delivery were not an issue for you.

Looking forward to serving you again soon – happy building and safe flying! 🚀

Best regards,
Team Hobby Drone

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