Hodsons of Penkridge Reviews 

204
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

No complaints, enquired about a vehicle, initially spoke to a helpful member of sales staff ( poss Brian), no pressure , came across as having genuine integrity. Follow up test drive couple of days l... Toon meer

Beoordeeld met 5 van de 5 sterren

Love Russell in service, all the service team are brilliant, they sorted my service plan out without any issues, didn’t have to chase for anything, just sorted everything out. Brilliant all round... Toon meer

Beoordeeld met 5 van de 5 sterren

Highly recommend Hodson’s. We purchased a used Ford Fiesta. All very minor issues were dealt with promptly before purchase. The process was smooth and speedy. Brian, our salesperson, was extremely res... Toon meer

Beoordeeld met 2 van de 5 sterren

I did consider writing a review of my experience with Hodsons as I have done on Google reviews earlier,but they only respond to nice reviews so I won't waste my time.🙁 Fair play to Hodson Ford,they... Toon meer

Bedrijfsgegevens

  1. Ford-dealer

Geschreven door het bedrijf

Ford Sales, Service and accident repair


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

204 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(204)

17 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very helpful and happy to help when I…

Very helpful and happy to help when I needed the work doing fast .

2 maart 2023
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your fantastic 5-star review.

We would like to take the opportunity to thank you for your loyal custom and continued support.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Pleasant staff and good workmanship

Pleasant staff and good workmanship, also kept well informed of progress o work being done

8 maart 2023
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Hi Kenneth,

Thank you so much for your fantastic 5-star review.

We would like to take the opportunity to thank you for your loyal custom and support.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Customer Care

Great Customer Care, Excellent Service

8 februari 2023
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Hi Graham,

Thankyou for your 5-star review

We would like to take this time to thank you for your support

Regards, all at Hodson Ford

Beoordeeld met 5 van de 5 sterren

A great experience as always

A great experience as always, friendly and helpful staff, excellent communication, a stress free experience. I’d highly recommend this branch for all your cars needs.

1 februari 2023
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review!

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Great service

Hodsons did exactly what they said they would at a good price. Work carried out promptly and staff were friendly and helpful

30 januari 2023
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your fantastic 5-star review.

We are happy to assist you with any queries

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Brian Smith was first class

Brian Smith was first class . Took away all the stress of selling my old car and buying a new one . Door to door service didn’t need to leave the house . The car ford fiesta is fabulous and immaculated valeted . Brian is a credit to his company . Top class

31 januari 2023
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your fantastic 5-star review, we will make sure your feedback is passed to our Sales Manager.

We would like to take the opportunity to thank you for your loyal custom and continued support.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

First class from reception to the sales…

First class from reception to the sales team helpful,kind and polite straight forward sales no gimmicks no pressure.

16 januari 2023
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Hello Michael,

Thank you for your lovely review.

We are happy to help and look forward to assisting you in the future.

Regards,
Hodson Ford

Beoordeeld met 5 van de 5 sterren

We had excellent service from all the…

We had excellent service from all the sales staff Brian Smith who sold us the car and after sales service from Micheal who changed our number plates for us. Mark was always there to answer any questions we had. All the staff are friendly and helpful recommend them to anyone wanting to change their car.

1 december 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5-star review, we will make sure your feedback is passed to our Sales Team.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Service department was excellent from…

Service department was excellent from booking in to keeping me informed on two vehicles on consecutive days trouble free in and out great service.

7 december 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thankyou for your lovely 5-star review.

We would like to thank you for your custom!

Thank you,
Hodson Ford

Beoordeeld met 5 van de 5 sterren

Vehicle collected on time,kept updated…

Vehicle collected on time,kept updated on service with video link. As usual, they did a wonderful job.

2 december 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Hello Roger,

Thank you for your lovely 5-star review, we will make sure to pass this over to our service team.

We would like to take this time to thank you for your continued support.

King regards,
Hodson Ford

Beoordeeld met 5 van de 5 sterren

Excellant, friendly company

Charlie was very helpful when we ordered my new fiesta, explaining the time it may take, he kept us up to date.
Fantastic dealership, everyone very friendly and helpful, will use again.

11 november 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Hello Anne,

Thank you for your lovely 5-star review, we will make sure your feedback is passed over to Charlie and our sales manager.

We look forward to helping you in the future!

Kind regards,
Hodson Ford

Beoordeeld met 5 van de 5 sterren

As ever a job well done very pleased…

As ever a job well done very pleased with the service and the knowledge that was forthcoming from the helpful team

10 november 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you very much for your kind review! I will be sure to pass this over to our service department.

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Always

Always Helpful and Trustworthy, always use this company for work on my Ford Focus.

1 november 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our team.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

I've just ad my first car from hodson…

I've just ad my first car from hodson Ford a Ford eco sport and Charles was a gd help

19 oktober 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Sales team.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Great service as usual

I have used Hodson Ford for the past 11 years for my Service and MOT's and they have always been outstanding.Highly recommended.

18 oktober 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5-star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom over the last 11 years and look forward to assisting you in the future.

Beoordeeld met 5 van de 5 sterren

Helpful as always…

As always staff were courteous and helpful. A small problem arose but was solved to my satisfaction. I have used Hodson for 17 years and would definitely recommend them .

4 oktober 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5-star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your loyal custom over the last 17 years and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Mot and service

Very easy to arrange mot and service.
Car was picked up from my house and dropped off afterwards

6 oktober 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5-star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 5 van de 5 sterren

Amazing customer service

As always the staff were friendly and helpful.
This is my third vehicle from
Hodsons as the customer service has always been exemplary

26 september 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Sales Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

Beoordeeld met 1 van de 5 sterren

purchased a brand new ford kuga from…

purchased a brand new ford kuga from hodson ford collected my new car, next day i noticed the foot release for the tail gate was not working, as this is on the spec for this model i phoned hodsons, told to take my car back so they could check it, found out it had never been fitted when the car was built, ford have given me £240 as a good will gestore what a joke con sidering how much the car cost, they have offerd to change the car but another car may have the same problem, or i can have my money back, it can take 3 to 9 months to get a new car so not feesable, all i wanted was the car to have the tail gate foot release fitted told it caunt be done now the car was built, so if you do purchase a new car from ford make sure you check that everything works on your car before you drive it away.

2 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Car inspection service …

Very happy with my car inspection service looked after very well than you

23 augustus 2022
Review zonder uitnodiging
Logo Hodsons of Penkridge

Antwoord van Hodsons of Penkridge

Thank you so much for your 5 star review, we will make sure your feedback is passed to our Service Manager.

We would like to take the opportunity to thank you for your custom and look forward to assisting you in the future.

Kind regards

Hodson Ford

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