Both I and my wife are in our 70's with a few pre-existing health conditions which aren't too serious. Tried comparison sites and specialist insurers that cover pre-existing conditions but the majorit... Toon meer
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Lees wat reviewers zeggen
Holiday safe was the only company that would insure our age group. It was at a much better and affordable price, than any other travel insurance company offered. Great cover and very easy to arrange.... Toon meer
I have used them before and they were excellent... this time I tried FIVE TIMES to get an online quote. Each time it either: Wouldnt allow me to correct an incorrect answer Would allow me but t... Toon meer
Bedrijf heeft geantwoord
A very helpful agent who took the time and trouble to discuss the details of my policy with me. The quotation was very competitive and I had no hesitation in proceeding.
Bedrijfsgegevens
Over Holidaysafe Travel Insurance
Geschreven door het bedrijf
At Holidaysafe, we provide a wide range of travel insurance policies tailored to suit different travelers, budgets, and trip types, including Single Trip, Annual Multi-Trip, Family, Winter Sports, Longstay, and Backpacker options. Our website provides an ‘at a glance’ price and cover comparison, helping you find the most suitable policy for your needs. We’re committed to delivering great cover at affordable prices and ensuring first-class customer service, from purchasing your policy to making a claim or using our emergency assistance service.
Why choose Holidaysafe?
Geschreven door het bedrijf
- 24 Hour Emergency Medical Helpline
- We provide a dedicated medical helpline to all customers, which is available 24 hours a day, every day of the year.
- Call Centre
- Our friendly customer services team are here to help, so if you have a query or need some help and you would prefer to chat to a real person, please give them a call on 0333 005 1062. We are open 8am-7pm Monday-Friday and 9am-5pm Saturday-Sunday. On Bank Holidays we are open from 10am-4pm (closed on Easter Sunday, Christmas Day, Boxing Day and New Years Day).
- Featured in the Which? Best Rate Tables
- Holidaysafe has featured in the Best Rate Policy tables since 2010. To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
- Awards & Nominations
- Insurance Choice Awards 2024 Finalist, Insurance Times Awards 2024 Finalist, Your Money ‘Travel Insurance Provider of the Year’ 2018, The British Travel Awards’ Bronze Place in the ‘Best Travel Insurance Provider’ category 2017, Moneywise ‘Most Trusted Travel Insurance Provider’ 2016, Moneyfacts ‘Travel Insurance Provider of the Year’ 2014 & 2016, Personal Finance Awards Finalist 2012
- Air Doctor Connect
- As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!
Contactgegevens
Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, Verenigd Koninkrijk
- holidaysafe.co.uk
Holidaysafe Travel Insurance
4,5
Uitstekend
19K reviews
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Sorted out problems promptly
14 augustus 2026
I got what I wanted
6 augustus 2026
Top company
Only company that gave a good affordable price for my travel insurance given my partners medical issues. Would highly recommend.
13 augustus 2026
Easy to book and competitive in price.
8 augustus 2026
Quick easy renewal previous conditions…
Quick easy renewal previous conditions cover great rates
3 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great sales process BUT the claims process is a totally different story
When I initially took out insurance with Holiday Safe I was impressed with the sales process and at the time said that should I need to claim, I would post another review based on my experience with the claim process.
Well, unfortunately I’ve now had to submit a claim and, whilst the claim process itself was pretty straightforward and the initial support was good (especially from Brandon), the overall experience is proving not to be very satisfactory.
For the last two weeks my claim has been stuck waiting for customer services to confirm the medical excess to the claims team.
I have now spoken to three agents (including speaking to Brandon twice) so 4 phone calls in total and, despite this being escalated, the process is still stuck.
Under normal circumstances I would probably just brush this off but, having to repeatedly chase this at the same time as supporting my wife through her cancer treatment, it’s just something that I could do without.
Dealing with the claim should be the easy bit, dealing with my wife’s cancer should be the hard part not the other way around.
Not impressed so far with the claims service
10 augustus 2026
Review zonder uitnodiging
Antwoord van Holidaysafe Travel Insurance
Hi Paul,
Thank you for taking the time to leave us a review and I am sorry to learn of your experience.
So we can look into this further for you, please can you email us on responses@tifgroup.co.uk and provide your full name, DOB, post code, policy number and claim reference number.
Kind regards,
Claire
Holidaysafe Team
Great company to deal with
Great company to deal with, very friendly person dealing with my quote.
10 augustus 2026
Brilliant service and patience received…
Brilliant service and patience received whilst renewing my travel insurance, keep it up and well done.
8 augustus 2026
Quick and easy to
Quick and easy to use and it gave a good range of providers to choose from
5 augustus 2026
Use holiday safe because they are
I have used holiday safe for many years and 4 years ago I had to make a claim my wife was taken seriously ill lfe threatening I gad to cancel holiday safe knowing the stress I was under took care of everthing and payed out on every part of the insurance my wife passed away but I wasn't left with a big bill thank you use holiday safe they do what they sy
4 augustus 2026
Thorough process
Thorough process, but efficient to get the quote required for our holiday booked for 2027.
3 augustus 2026
Very good conversation with agent when…
Very good conversation with agent when renewing my holiday cover
8 juli 2026
Took a while to sort out insurance but…
Took a while to sort out insurance but ended up with what we wanted.
1 augustus 2026
Never have a problem been with…
Never have a problem been with holidaysafe a few years now everything is so straight forward
24 juli 2026
Fortunately I have never had to claim…
Fortunately I have never had to claim from a policy but I have used Holidaysafe for several years. They are competitive and quotation process is pretty quick. Good screening process when any conditions need to be declared. I get a sense of confidence from using them to Hitchens important for insurance.
24 juli 2026
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