Holidaysafe Travel Insurance Reviews 

The gentleman that took the call, was very helpful and patient when I couldn't understand him and polite.

Excellent service as usual when I renewed my annual travel insurance. The person who talked me through everything was very helpful. I have never had to claim but I do feel confident in my choice. Would recommend

Being a pensioner I found it made very easy to answer the questions. The gentleman I spoke to was patient and didn't rush me at any time. I was also pleased with the quote.

This is a nice easy site to use, and they are very competitively priced, and the paperwork is downloaded instantly.

Who I spoke with when obtaining insurance for 2 holidays was helpful and patient when dealing with a 79 year old with medical issues.

We found the cost quite reasonable compared to other quotes we received.

Just hope if (and we hope we don’t) we have to make a claim we are assisted in a similar manner.

very easy to understand medical questions and straight forward

So easy to take out insurance online with this company- and very reasonable price. All good!

The Company were thorough & gave me a good price for my annual policy to Europe & Spain although it take over an hour for all the health questions which was onerous .

I have used Holidaysafe Travel insurance for over 10 years and never made a claim. Following my last trip I claimed for lost luggage. Claim submitted 5 weeks ago and although acknowledgement received on 15 June, since then nothing further heard!

The quote for my single trip holiday insurance was the lowest of the three companies I contacted despite giving exactly the same answers to all the questions.

Have used Holidaysafe for quite a few of my holidays. I started using them as the company I previously used increased my premium by over 150%. I have incurable but treatable cancer and my husband also has medical issues, thankfully Holidaysafe are happy to insure us, albeit it is more than I would like to pay but it does depend where we are travelling. We are going to the Caribbean this time and it was £460 compared to other quotes which were over £1500. I cannot comment on how they deal with claims as I have never had to make one. However I would highly recommend them on price alone.

Online website easy to follow. Very informative and helpful advice.
Reasonable price for a good holiday insurance cover

Poor customer service. Staff spoke poor English, did not seem to understand what I was saying, and kept contradicting themselves. They rang back to tell me that what they'd just told me was wrong, then rang back again to tell me that what they'd told me the second time was wrong as well. I ended up cancelling the policy.

I received a great deal of help over the phone to complete the details.

I find Holidaysafe easy and cheaper than anyone else will certainly be using in future Thank you

Easy to renew my travel insurance

We insured with them this year, happily didn't have to make any claims, easy to take out policy, price fair so insured with them for next year holiday

I spoke on the phone to one of your customer service team. Unfortunately the gentleman was not English I think Indian, and I had great difficulty in understanding him. I felt very embarrassed at having to ask him to keep repeating the questions. Eventually we got through it but it was a trial to do so. I have used you before . If it were not for my 20% discount I would have terminated the phone call.