Home Made Reviews 

1.702
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a really great experience with Taylor! He was incredibly helpful, friendly and patient throughout the whole process. He always responded quickly to my questions and went out of his way to help m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Whilst looking for apartments in manchester I got to meet and work with Jimba from the team who honestly made the process so much easier. He really did focus on finding exactly what I needed with goin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I had a viewing with Piraveen. He showed me a flat in wembley park which was facing towards wembley stadium. He told me that this flat is not available but the available one is in two floors upstairs... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Taylor was an absolute gem showing me around Sherlock Quarter. Not your usual run-of-the-mill letting experience — he took the time to understand me, the vibe I was looking for and what I actually n... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoed verhuurbedrijf
  2. ook in
  3. Makelaardij

Over Home Made

Informatie afkomstig van verschillende externe bronnen

Home Made has been built from the ground up to provide both landlords and tenants with the best possible experience at the lowest cost. We’ve recruited experts from around the industry and from outside of it to ensure you get the most out letting. We’re a tech company at our centre, so we’ve built our technology platform around efficiency and speed to ensure we can get tenants into the right properties as fast as and as cheap as possible. Book An Appointment

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(1.702)

78 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect. Antria made us feel very welcome and knew all about the properties she showed us. She made the process extremely easy and was always available if we had any questions. Can’t recommend enough!

30 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Homemade-Molly, Andria and Shaivi

We had a viewing with Molly, who showed us a flat and all of the facilities in Botanica, she was very helpful and friendly! We then viewed the Slate Yard with Andria and she was also very friendly and helpful and help us to secure a property. She showed us 2 flats and all of the facilities and explained everything in detail. We then spoke with Shaivi to finalise details and again she was great at her job, she called me back numerous times! I would highly recommend Homemade :)

1 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst experience chasing down for the…

Worst experience chasing down for the viewing for 2 weeks more didn't got any proper answer, delayed the room viewing and when finally got the viewing the attendent says the room is not available for the viewing so why on earth it the viewing was arranged?
waste of time.

23 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Josh was absolutely fantastic

Josh was absolutely fantastic in touring me and my family around. Despite my twins being quite loud and disruptive he remained extremely patient and was keen on being specific about every detail within the apartment complex.

Truly a fantastic experience thanks to Josh.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Josh was really helpful for my first…

Josh was really helpful for my first and second post-deposit viewing at Enclave Croydon. I appreciate his calm, friendly non pushy manner. It made for a pleasant experience

20 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Be aware their prices fake

Absolutely terrible company..
They set a viewing for us in Glasgow but at the viewing we were told no flats available for the price quoted on home-made.com website.
Seems that home-made will attract customers by doing so.
They wasted full day for us.. we had travel from Aberdeen to Glasgow just to be told that there are no flats as shown on home-made.com.
Avoid them at all costs..

15 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Tried to get our deposit back for months

Absolutely terrible company to work with. We moved out of our property in January and we still don't have our deposit back. They make zero attempt to return your money. Calling the specific department for a return of the deposit and they never pick up. I was given an invalid number when I called trying to sort this out and they haven't responded to emails or their own direct messaging. Awful experience, avoid them like the plague.

28 juli 2025
Review zonder uitnodiging
Logo Home Made

Antwoord van Home Made

Hi Simon, we're sorry to hear about your experience and understand your frustration. We were informed that the tenancy ended in mid-April, not January, and we've been working based on that information. Just to clarify, we don’t hold the deposit ourselves. It’s protected with the TDS, and we’re unable to request its release until they have received the approval from both the tenant(s) and the Landlord.

We're sorry if you've had difficulty getting through to us, we unfortunately haven’t seen any further emails since our last response in May. If you're still having issues, please get in touch with us at tenancymanagement@home-made.com and we’ll do our best to support.

Beoordeeld met 5 van de 5 sterren

Amazing customer service.

Very good agency, the process of filling out the information and getting in contact with an actual agent was super easy. I’m forever fretful to the team for making my move as seamless as possible. Thank you especially to Ashling and Tommaso.

10 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Justyna on the Tenancy Operations team…

Justyna on the Tenancy Operations team was extremely helpful, professional, and efficient. She regulary gave me updates on our progress on the referencing process and put me at great ease. She is also very bubbly and kind. Thank you Justyna for all that you do! ☺️

4 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My own experience with Home Made

I have found all team members very helpful, prompt and polite. I would have no hesitation in using the company again or recommending them. My experience was exactly the same, the last time I used Home Made. I will definitely be using them again! Well done! Carry on the good work.

4 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It was very refreshing to have an…

It was very refreshing to have an stress-free experience when it comes to moving house. They were really helpful on the phone and via email and our viewing was great. Can’t recommend more.

2 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AI Assistant is horrible and relentless!

They have introduced a new AI voice assistant. The robot will dial you multiple times a day asking if you want to be connected with an agent. Afterwards YOU have to wait on the line in a queue to be connected after the assistant reached out in the first place!!! I have tried to be removed from the calling list 3 times and it is relentless. Spams you with SMS too. Really bad system! Avoid!

2 juni 2025
Review zonder uitnodiging
Logo Home Made

Antwoord van Home Made

Thank you for your honest feedback - it’s incredibly helpful as we continue to roll out and refine our new AI assistant to improve renters experience.

While this system is still evolving, we appreciate your patience and the opportunity to learn from your experience. If you'd like to be removed from our contact list immediately, please reach out to us at info@home-made.com and we'll take care of it promptly.

Beoordeeld met 5 van de 5 sterren

Apartment viewing in Cortland @ Colliers Yard

I just wanted to thank Molly, who guided me through my Apartment viewing last week. Firstly, she took me on a grand tour of the superb amenities available & was very friendly & knowledgeable about all the things on offer. I particularly liked the idea that most, if not all were free to use.

She then showed me three different floor, sized & cost apartments. She answered every question I asked about them in a polite friendly manner & gave me advice on possible best options to choose.

In conclusion, the viewing was conducted in a very professional, helpful & friendly way and led to me actually choosing one of them to live in!

Home Made's Rental experience, facilities & staff are by far & away the best I have ever seen in Manchester.

7 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Molly was great!

We viewed multiple flats on different occasions both with Molly. She recognised us straight away on the second booking, remembered what we were looking for and liked.
Explained everything we were thinking about or didn’t know about. She made everything really easy and positive

3 mei 2025
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer