Ordered a cutting board, realized it was too small and reached out to them to change the order. They were SUPER helpful, friendly, and professional (looking at you Coco) and best of all out everythi... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The experience of shopping at MTC Kitchen Home NY was a milestone. I connected with people who where there for me on every step of the way. That support and communication was more valuable than a stor... Toon meer
I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching on... Toon meer
The bowls I purchased from the site are gorgeous, especially for the price. I had placed my order Saturday night and it arrived Monday morning! The delivery person was very friendly. The bowls were so... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MTC Kitchen NY Home is a Japanese Grocery, Kitchen and Tableware store to be delivered to your door. We strive to bring Japanese culture directly to your table at home. MTC Kitchen Home delivery is available to NYC, Westchester & parts of NJ.
Contactgegevens
77 Metro Way Ste#1, 07094, Secaucus, Verenigde Staten
- 201-806-1827
- home@mtckitchen.com
- home-ny.mtckitchen.com
4,8
Uitstekend
148 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to use website but lots out of stock
Really easy to use website and checkout, with lots of payment options (Amazon Pay, Google Pay, etc… wish there was Apple Pay too). I’ve seen their store in person so I know they’re legit. Only problem was lots of things were out of stock, especially common food items.
12 maart 2022
Antwoord van MTC Kitchen Home NY
Thank you so much for shopping with us, and for leaving the positive review. Currently we, as a distributors, have faced the global shipping container shortage and many items have been out but we are finding solutions to receive more products. Please bear with us for this moment and let us know if you have any questions regarding out of stock items. Thank you.
Delivery was perfect
Delivery was perfect
Product was delicious. The only problem was waiting. They didn’t have yellowtail fir months Order before they run out again
12 maart 2022
Antwoord van MTC Kitchen Home NY
Thank you for shopping with us. And we are very sorry for making you wait. The yellowtail has been very popular and once we receive the product, it is gone so quickly. We have tried to receive as much as possible with managing global supply chain problems. Thank you!
Delivery Guy is very nice and helpful.
Delivery Guy is very nice and helpful.
Excellent service, excellent product👍👍👍👍👍
10 maart 2022
High quality products & fast shipping
3 maart 2022
Great customer service and very nice…
Great customer service and very nice selection of dinnerware , happy with my whole experience !
1 maart 2022
The package came on time snd I was…
The package came on time snd I was updated every step of the way until the package arrived
28 februari 2022
Customer Service was great
Customer Service was great! I made a small mistake on my order, and when I called the customer service line they were able to help me make a change and update my order so easily.
11 februari 2022
A well laid out website and prompt…
A well laid out website and prompt shipping. Can't really ask for more.
7 februari 2022
I love companies that have an alternative to Amazon etc
I’d tried to order a manual Japanese style can opener from another company through Amazon and twice tracking showed it as delivered but it never turned up, so found this store while searching online for local options.
The can opener was a couple dollars less here than from Amazon which was great!
At the same time I ordered a mandoline that I’ve had my eye on for a while, but had put off ordering from Amazon because I know there are issues with fakes being sold.
Package arrived within a couple days, and everything was in great condition. Very happy with my order and shared with a couple friends as well. I’d definitely order from here again.
31 januari 2022
Great products and fast delivery
31 januari 2022
Highly Recommended
Highly Recommended
Asahi Juroku Cha is healthy and delicious.
The MTC price was right and the delivery was outstanding.
Thank you!
28 januari 2022
Great price and also quick shipment…
Great price and also quick shipment with care. The driver texted me three times about the estimate arrival, 10 min before arrival and where he dropped off ( since I was out of the house). Thank you so much!
26 januari 2022
Waste of time
Order was confirmed, then confirmed to be shipped and out for delivery. I was never contacted by the delivery driver (though I was told I would be), and the order ended up being refunded 20 minutes later. Weird and a waste of time experience.
19 januari 2022
Antwoord van MTC Kitchen Home NY
We are terribly sorry that we needed to cancel the item you ordered and gave you a different experience from what it should be. We take your feedback into account and will improve our system and service. We really apologize for the inconvenience.
I love the rice cooker everything came…
I love the rice cooker everything came right on time. and next day delivery was the best 👌 👍. I am a forever customer
17 januari 2022
very easy to navigate
12 januari 2022
Canled my order
24 december 2021
Antwoord van MTC Kitchen Home NY
We are very sorry for disappointing you that we were not providing you with the product due to the inventory discrepancy. We will try to improve out system in the near future to avoid this problem again. We apologize for the convenience this has caused you.
OK Service, could do some improvements
Quick Shipping (compared to the online MTC Kitchen store where some of my 1+ months ago orders still haven't updated yet), but they could had let me know that the delivery was going to happen on what day... I didn't get any notification and just came home finding that there was a MTC box outside of my outdoor step.
21 december 2021
Simple straightforward shopping and…
Simple straightforward shopping and speedy shipping. Not to mention a great product at an even better price.
17 december 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.