Home Surveying Reviews 

169
•
TrustScore 4.5 uit 5

4,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Having never met Matt in the flesh I can only go by the results of the survey of our next home. What an excellent survey, talk about in depth, all his comments were easy to assimilate plus the great p... Toon meer

Beoordeeld met 1 van de 5 sterren

Total waste of £900 imo. Disclaimers on everything that is most important. Couldn't even look to see if lead pipe is feeding the property because washing up liquid bottles in the way. Heating c... Toon meer

Beoordeeld met 5 van de 5 sterren

I was pleased that the survey was done quickly .the results were back within just a few days . The survey was more in depth than expected. It picked up a few things that I hadn't realised , it's ma... Toon meer

Beoordeeld met 5 van de 5 sterren

Our experience with Home Surveying was great from start to finish. After requesting an online quote, Andy got back to us first thing the next day and the survey was booked within 14 days. Our surveyor... Toon meer

Bedrijfsgegevens

  1. Gecharterd landmeter

Geschreven door het bedrijf

A property survey should be a priority when purchasing or selling a home. Home Surveying is a Royal Institution of Chartered Surveyors (RICS) regulated service offering comprehensive property survey services with a customer-first approach.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

169 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(169)

52 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Home survey

We began by speaking with Hayley who was excellent and quickly arranged a survey on the property we were looking to buy. The surveyor Scott Dowthwaite was also excellent. The survey was very thorough, with photos to illustrate each point and allowed us to discuss the issues with the vendor. Scott also was happy to discuss the issues after we had time to read the report. He definitely went " the extra mile" and ee will definitely recommend him to anyone who is seeking a surveyor

10 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service, reasonably priced

We had a survey done by Home surveying just recently on our hopefully soon 1st home and it went very well. From talking to lovely Hayley, quick response from Evie, to having a chance to speak with absolutely amazing, knowledgeable, professional but at the same time friendly surveyor Scott about a few things from the survey report. Really great experience. Price for the survey was really reasonable, too. I would definitely recommed them to any friends or family.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Was really pleased to of picked home…

Was really pleased to of picked home surveying to carry out our first home survey. They was professional, made everything clear and advised us on different issues which they had flagged up.

Due to Pete shining a light on the issues with the property , we decided against the purchase. The issues which we was shown would have costs thousands in repairs and wasn’t something we would have been able to carry out. Which of course in turn saved us huge sums. The price of the survey is more than fair and absolutely worth it.

Great guidance, great team, professional service.

10 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Home Surveying. (Rachel Johansson)

Very easy first contact through email and I was given a date for the survey within a week. Rachel Johansson was the lady that did the survey and she was very polite and professional. Rachel messaged me in the morning of the inspection to ask if I had any specific concerns about the property and what the property was to be used for.
She arrived on time and spent almost 3 hours doing the level 3 survey to which I received the 94 page report in 1 week detailing her findings.
I would certainly recommend this company and Rachel to do any other survey.
Thank you Rachel.

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very fast appointment

Very fast appointment. In depth 90 page report, arrived at speed only issue file size 30mb so couldn't send to husband due to size. Did ask for it split no reply. Otherwise would use again.

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceptional service

Exceptional service from start to finish.Friendly professional correspondence throughout.
Would highly recommend to anyone wishing to use this company.

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service and an excellent…

Fantastic service and an excellent quality report. We’re first time buyers and Chris guided us through the whole process, going above and beyond to answer our detailed questions.

Chris spotted a significant and complex issue with the property, and was happy to have several lengthy conversations with us to help us understand what our options were if we moved forward with the sale.

Would recommend Chris to anyone.

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommend!

Chris M was assigned surveyor for our new property and we couldn’t be more pleased with his professionalism. We received a call on the morning of the survey and then a call afterwards too. In the call afterwards, he gave us a verbal report on his findings and explained the reasoning. Later on the same evening, we received the written report which contains amazing detail. Both the verbal and written reports have given us some pointers and areas to enquire about before exchange and completion. Definitely worth the money and highly recommend!

2 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The company is lazy and the dude

The company is lazy and the dude, Sam or whatever is name is is very rude and arrogant. I would not recommend this company to anyone, stay away from them.

11 december 2025
Review zonder uitnodiging
Logo Home Surveying

Antwoord van Home Surveying

Hi JJ,

We're sorry to read that you've been unhappy with your experience with us.

We would really appreciate it if you could please contact Jade Morley, our Head of Property Partners, at jade.morley@home-surveying.co.uk or 01332 412571 so we can review this with you directly.

Thank you,

The Home Surveying Team

Beoordeeld met 1 van de 5 sterren

Inaccurate and lazy

Inaccurate and lazy. This company conducted a survey on our property which was inaccurate and in some cases negligent in my opinion. They missed smoke detectors, safety marks, and sections of fire wall, openly declined provided access to lofts and stop taps then reported as finding in the report. Even claimed it was not possible to check the effectiveness of guttering as it wasn’t raining despite the surveyors own photographs showing heavy rain… don’t waste your money on a report that’s not worth the paper it’s printed on.

20 oktober 2025
Review zonder uitnodiging
Logo Home Surveying

Antwoord van Home Surveying

Hi there,

Thank you for your feedback. We’ve been unable to identify your survey from the details provided, and as our reports are carried out on behalf of the applicant, we can only discuss the findings directly with them. If you are the applicant, please contact Jade Morley, our Head of Property Partners, at jade.morley@home-surveying.co.uk or 01332 412571 so we can review this with you directly.

Thank you,

The Home Surveying Team

Beoordeeld met 1 van de 5 sterren

They have failed to respond to my…

They have failed to respond to my repeated requests for surveyor to contact me to discuss the report. This has been going on now for about 6 weeks. I give up.

Really poor service. Would never use them again or recommend their services.

29 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pete at Home Surveying recently carried…

Pete at Home Surveying recently carried out a Level 3 survey on our new home – a very old Grade II listed building – and we couldn’t be more pleased with the service. Before sending over the final report, Pete took the time to go through the survey with us on a call, explaining his findings in detail and answering our questions. The survey itself was extremely thorough and detailed, covering every aspect of the property with clear explanations and practical insights. Pete’s expertise has not only highlighted the key issues but also given us plenty of valuable information to feed directly into our renovation roadmap. We feel far more confident moving forward thanks to his work and would highly recommend Pete to anyone needing a professional, reliable, and knowledgeable surveyor.

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wished I would of done my research…

Wished I would of done my research before paying this company, term and conditions sent after payment is sent, which should of been a massive red flag, the survey sent by Mark D does not correspond the true value of my house and he didn't listen to what I told him about the other estates in the area, now I will have to pay again to get a 2nd opinion, If you read this review and are considering this company, my advise would be to use a different one, preferably an independent!!!! Home surveying tried to get this review removed! It's back up!!

8 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT USE

Selling our home this company was instructed to survey our home on behalf of our buyer , someone on behalf of this company office arranged an appointment to visit , they stated they needed access to all rooms and for loft they only needed to pop there head in from a ladder (their details not mine). Surveyor visited and said the report would be ready for 3-5 days time, Nearly four weeks later we got the reply back that the report was incomplete because he couldn’t access the loft which is different to what their office stated , So we contacted the surveyor who explained a bag was in his way blocking access inside the loft ( the bag he was referring to was actually a bag of tinsel decorations). We agreed to another visit and wanted to charge me for a revisit something that he failed to complete first time round , I contacted the surveyor and because I didn’t want to get on wrong side of anyone as house selling and buying can be difficult I stayed really polite and tried to stay as nice as possible, the surveyor was rude , arrogant and obnoxious, he told me he’d return on a certain day to re-evaluate which we waited for and he cancelled very last minute causing me to lose a days work and stated the revisit would be a further 2 weeks later, Because it took nearly a month to get the initial report bag I did explain I was worried it was gonna take even longer to get this next report back especially if he cancelled again, this surveyor was very arrogant and stated that if my house sale fell through then I’d have to find another buyer and me losing a days wage due to his last minute cancellation was not his problem and that he never asked me to take a day off, Wow !!!! This company has a bad attitude and extremely ruthless, I’ve researched this company and of the opinion they carry out work based on quantity over quality and the surveyor we dealt with needs to try and at least be civil instead of plain rude and arrogant! Terrible experience!

4 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had a fantastic experience with this…

I had a fantastic experience with this home surveying service! Andy was incredibly quick and efficient—everything was done with zero hassle and right on time. Khalid was equally impressive—super professional and extremely knowledgeable. He took the time to explain everything clearly and made the whole process feel seamless. I’ll definitely be using their services again in the future and won’t hesitate to recommend them to friends and family. A truly top-notch team!

26 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not be fulled by these people, they do not check anything!!!

We paid for Level 2 survey as first time homeowners.
We received the report promptly stating that everything was well with the property and there was no cause for concern.

Within the first week we found that there was a big hole in the roof which was visible from the loft and from outside looking from the street. The surveyor had been in the loft & even took pictures from outside which we can see in the report when zooming in that there is damage to the roof. He highlighted this as green.

Since then we have replaced the existing fire alarms at the property which again was given a pass. Both expired back in 2016 & 2018 with no batteries.

Carbon manoxide alarm was also missing and no mention of this on the report. We have since had the boiler serviced even though this was supposedly done before we moved in and the cap at the top was missing which is very dangers and could cause an explosion.

I am baffled how we paid £400 to get someone who supposedly comes and visually checks but misses everything. We have lost so much money by replacing things and I’m sure we will not get any compensation. Do not waste your money. Get a builder to do the survey for you as they check better than these incompetent people.

18 juni 2024
Review zonder uitnodiging
Logo Home Surveying

Antwoord van Home Surveying

We are sorry to read your review.

Please can you contact customerservices@home-surveying.co.uk and we will review your comments and your case.

Kind Regards,

Home Surveying

Beoordeeld met 5 van de 5 sterren

Great experience would definitely recommend

Great communication from home-surveying from the start, I had informative phone calls and emails beforehand and we received a reasonably priced quote. Paid for and booked in the survey and he went out to the house in a very timely manner, we then received the report the very next day. I requested a phone call from the person who completed our survey as there were a couple of things I didn't understand, he rang me and explained them very well to me. Couldn't recommend them enough. Thank you.

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

House thorough report

Very thorough report on the house we are about to purchase.
Always advisable to get a report from a professional as they brought to our attention details we missed when we viewed.
It wasn't a deal breaker in the purchase but brought to our attention things we might have to repair in the future and gave us a bit of peace of mind .

27 september 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer