Home Surveying Reviews 

Rachel, the surveyor/valuer was punctual, and introduced herself on opening the door.
She briefly explained what her plan was. I toured her around the house and left her get on with it. More than 30 minutes later, and after taking many photos, with notes, we met up again. She explained that now she would go away, compile her report and look at similar houses that sold recently in the area, using them with her report to estimate the value of our house. The full report was with us, including the value 2 days later.
Furthermore, Rachel kindly gave her time a week later to discuss the report, and answer any concerns, which was extremely helpful.
I am very pleased, and would recommend her service.

Very impressed. Paul contacted me the day before the inspection to check if there was anything particular we were concerned about. We spoke on the day and the report (level 2) was sent to me within 2 days. Very detailed, lots of photos, looked very thorough with advice and recommendations on further areas to investigate - it’s an old house.

Rachel contacted me on the day of the inspection to check if there was anything particular I was concerned about. A nice courtesy. The report (level 2) was then e-mailed to me within 3 days. There is a lot of detail in the report and many pics, which suggests that a fairly thorough inspection was undertaken. No major faults have been identified, although there is a long list of items that it is recommended should receive attention. As the property is about 50 years old I did not feel a Level 3 report was justified. So far, so good. The price seemed very reasonable for the amount of time and effort that seems to have been expended.

Excellent service, good value delivered in a timely fashion.

Avoid this company at all costs!!!!!
They have a habit of lying to their customers. After paying for a survey they eventually contacted the estate agents and arranged a survey for a month in the future! After calling to complain I was told the sellers had chose this date. This was completely untrue. Happy to take your money and make false promises!

My experience with the staff and this company was amazing!! I got replies back very quickly. The survey was very thorough and included pictures. It made me aware of problems before committing to buying the house. Rachel was amazing and explained everything to me on the phone. As a first time buyer all my worries were put at ease. Overall very professional and friendly staff 😊

I have had a survey done for a house previously by another company, which I thought was great. This survey by Home Surveying however, is so much more thorough. It includes photos and detailed description of every area of concern. A fantastic service.

Fantastic throughout, very thorough report and emailed across to us the next day! Great and speedy customer service from Becky throughout. Would absolutely use again.

Recieved report

Surveyor assumed mains drainage but didn't pick up private drainage. I thought the obvious clue would be house about 1850. How many would be on main drainage in a semi rural area with 4 houses. Surveyor could have asked owner

I received the valuation but it was based on the incorrect report!

Is there any other errors in the report is my question

Carried out a survey on a house I was purchasing. Highlighted damp issue, couldn't see from the naked eye, got a damp specialist in and was quoted £2000 to put it right so glad I found out before I committed. Fast turn around would use again..friendly staff not too pushy.

The service we recieved was first class and straight forward. After contacting Becky Anderson the survey was scheduled and completed on the Thursday and then we had contact from our surveyor (Phoebe Flook) early this next day with a chat about her findings and then her comprehensive report was emailed to me on the Saturday! First class service, much appreciated, thanks Becky, Phoebe and Danielle ...🙏👏👏👏👏

Easy company to use, great communication, great pricing, get response times, and the surveyor was knowledgeable, polite and friendly.

Really pleased ,we got an email with a quote recommending which level of survey we would need for the property we were purchasing and a very cheap price compared to everyone else, I phoned up straight away to inquire and hayley was really friendly and helpful and took payment the survey was then booked for the following week the guy then phoned me on the day of the survey to let us know how it went then the report was emailed to us the following morning an excellent very fast service I would definitely recommend 😀

I had to get my valuation extended, and this was dealt with in a timely manner. Hayley was very helpful.

Fast, efficient service for my valuation. Staff were friendly and very helpful, would recommend

I can't fault the service I received from Becky. She contacted before the survey to ask if I had any specific concerns, and again as soon as she had completed the survey. The written report was received the next day. More than happy.

Survey completed and report emailed on the same day which makes up for the 3 weeks we had to wait. Report was what was expected as didn’t expect any issues to be found. My only comment would be don’t say upon quote that you have good availability in my area, get me to pay and then tell me it’s a 3 week wait - that’s not good availability in my opinion but was too late as you’d taken the money!

One of the only survey companies that didn't harass us! Just sent the quote over then waited patiently until we needed them. Then they were super quick, getting our survey arranged in a matter of days. The survey took place on the Friday before a bank holiday weekend and we had the report back on the Monday - super speedy and efficient! We also got a call from our surveyor, James Winton, who went over the main points of the report with us which was really helpful. Overall really happy - thank you! :)

Avoid them at any cost. The surveyor missed several flat defects upon inspection. They missed spots on the ceiling that were painted over. Windows ledges had moisture (measured later using a damp meter) and were heavily damaged because of that. Both might be related to a leakage coming from the flat above which is still being investigated. This is just to mention a few. We raised a complaint and they came back to us saying that "the inspection was preceded by a period of dry weather". We had two contractors coming in to inspect the flat and they both agreed that this type of damage would have not taken place in the 7 weeks from the survey to completion but it was definitely a pre-existent problem. Absolutely unprofessional.

Really bad service, they are not helpful.