Well made hedgehog house. Bought 1 for feeding station which is being used by hedgehogs. 1 for hibernation. Very pleased with purchases. Fast delivery.
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Have ordered 2 coops from you. Both are great. Both deliveries were delivered the day after the allocated day. Hens love the coops. Sturdy construction and instructions were clear.
Order came quickly, easy to find delivery notices online. Only one thing. Could the makers make these things easier to build. I’m a 62 yr old woman and going it quite difficult to build on my own.
A nice sturdy nesting box. Slightly tricky to put together as some pre screwed holes were directly opposite a very hard knot, so we moved them. Looking forward, hopefully to 5 families of sparrows mov... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Home & Roost
Geschreven door het bedrijf
About Home & Roost
Do you need a Rabbit Hutch, Run, or Guinea Pig cage? Does the family Dog or Cat deserve a new top of the line luxury outdoor house? Or is there a keen twitcher in the family who would love a new Bird Table for their garden?
Here at Home and Roost you could say we're a little animal crazy and between the staff here we have most pet types covered. We love supplying market-leading products our customers love and giving a first class service.
Our Mission
Need a better Hutch? We are the UK's number one retailer for Out-Door Rabbit Hutches, Rabbit Runs and Guinea Pig Cages.
Made In Great Britain
A proud member of the Made in GB Campaign.
Unlike the thousands of importers who use the Far East for sourcing products, we invest in Great Britain. All our wooden products are made right here in the UK. We believe that building a firm foundation of High-Quality Products and second to none customer service has helped us rise above the competition. Because of this dedication, we have now joined the list of companies who export to Europe!
Contactgegevens
The Hanger, The Loop, CT12 5DE, Manston, Verenigd Koninkrijk
- 01843 263828
- hello@homeandroost.co.uk
- homeandroost.co.uk
4,7
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12K reviews
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Such good customer service
Such good customer service, prompt and helpful. Great product. Happy bunnies!
23 maart 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Mark! We're so pleased to hear you found our customer service prompt and helpful, and that your bunnies are happy with their new home.
We really appreciate you taking the time to share your experience.
Mary Hen House - poor design and disappointing quality
Buy cheap, buy twice, they say; but once was one time too many. And it wasn't even cheap, especially when we had to pay a premium for delivery to Scotland (it's Mainland UK, guys!).
Materials are thin and flimsy. Guide holes are poorly aligned. Wood split in several places when screwing together. Instructions are hard to follow.
It was unclear on purchase that the 'roof' is made of some cheap-feeling plastic, not wood. We should have read the small print. Our confidence in it is very low.
The finished item feels shoddy, with misaligned sections and gaps. It seems barely weatherproof, and I'm concerned for hens' welfare come winter. If it lasts half as long as its 2-year warranty I'll be surprised.
We felt obliged to reinforce the weedy legs and various doubtful joints by adding our own metal brackets. Not every buyer is going to have this sort of thing to hand, or the confidence to add their own hardware to what's provided.
The design is very poor.
For starters the 4ft coop is cramped inside, our two bantams and one big hen are ok but I imagine more birds than this would be pushing the limits of living space. And the nesting boxes are frankly for pigeons: I can't see an average sized hen getting in them. But at least the chooks will be huddling together - they will need to, to combat the inevitable draughts.
The pivoting 'roof' is held on with just two cheapo screws: I added my own washers to try to ensure it'll keep working once the thin wood sides inevitably warp. Who ever heard of a wood screw being used as a vital hinge, a part that you are going to open and close daily?! Given the leverage on the thin wood frame it's going to be interesting to see how long this optimistic arrangement lasts.
The roof pitch is inadequate to ensure rain runoff, so we modified the build to raise the front lip of the coop by adding our own wood strip. The two terribly shoddy plastic clips supplied to hold the roof at an angle are simply inadequate. If you don't perform your own modification and addition to the design, it is unclear how the coop is supposed to keep the rain out, long term. Just as unclear is what to do to prevent the lid (I hesitate to call it a roof) from simply lifting open in a high wind. Once open, it would inevitably tear from its hinges. No catch is provided to secure the front of the lid, so we are trying to devise our own. This is a daft oversight on the part of the manufacturers.
The sliding floor tray should help make cleaning easier. However it's very loose in its slot and only held in with two of those crappy plastic toggles. A determined fox or badger could very well push the floor aside far enough to get a snout in. To prevent this from happening we had to add our own stoppers to the rear of the coop, and additional plastic toggles on the front side (which you do want to be able to slide out as intended).
We really wanted to like this product because Home and Roost seem like a great bunch of folks. And we would love to support British manufacturing. But the quality of this chicken coop is indistinguishable from imported tat. If this is the standard of something proudly British made then I despair.
18 juni 2026
Review zonder uitnodiging
Antwoord van Home & Roost
Thank you for your feedback. We’re very sorry to hear that the Mary Hen House did not meet your expectations.
We do wish you had contacted us directly before leaving your review, as we have no record of any previous communication regarding the concerns you've raised. We would have welcomed the opportunity to discuss them with you and better understand the issues you encountered.
Many of the points you've mentioned relate to the design and construction of the product, and while we appreciate that different customers have different expectations and requirements, we take all feedback seriously and will ensure your comments are passed on to our product team for review.
If you would like us to look into any of the concerns you've raised in more detail, please feel free to contact us at hello@homeandroost.co.uk with photographs and further information. We'd be happy to review the issues and see if there's anything we can do to help.
We appreciate you taking the time to provide such detailed feedback, even though we're sorry to hear your experience was such a disappointing one.
very well made and simple to assemble
27 mei 2026
Antwoord van Home & Roost
Hi,
Thank you for your wonderful review! We're so pleased to hear that you found the product very well-made and simple to assemble. It's great to know that the quality and ease of assembly met your expectations.
We really appreciate you taking the time to leave a review.
Kind regards
Emma
Brilliant coop and run
This coop and run has been ideal for a broody hen and her chicks. It is lightweight enough to move around easily yet sturdy enough to keep out predators.
I would definitely buy another one when needed.
25 mei 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Angela!
We're so pleased to hear that the coop and run have been ideal for your broody hen and her chicks, and that you find it both lightweight and sturdy enough to keep out predators. We really appreciate you taking the time to share your experience and look forward to helping you again whenever you need another one.
The run was damaged and rather flimsy
The run was damaged and rather flimsy. My husband had thrown away the packaging so we were not able to return it. We will have to repair if for our daughter's guinea pigs when they come to stay.
22 mei 2026
Antwoord van Home & Roost
Thank you for your review.
We are sorry to hear that your order arrived damaged. Unfortunately we have not been contacted regarding this, however we are always able to resolve situations such as these, even if the packaging has been discarded.
If you could send some photos to hello@homeandroost.co.uk, our dedicated customer service team would be more than happy to help. Whether that's by replacing the damaged component, exchanging the entire run, or by arranging a return and full refund.
Best wishes,
Home & Roost
Well priced
Well priced. Prompt delivery. I haven’t assembled it yet but quality looks good.
22 mei 2026
Antwoord van Home & Roost
Thank you for your lovely feedback! We're really pleased to hear you found our pricing fair and that your delivery arrived promptly. It's great to know the quality looks good so far, and we hope the assembly goes smoothly when you get to it.
We really appreciate you taking the time to share your experience
Excellent delivery and Hutch is well…
Excellent delivery and Hutch is well made and strong. We had a couple of little hitches when putting it together top screw holes were out of line with wood, it was easy to over come by drilling new holes. And a couple of things weren't the same on instructions as they were in reality, but nothing you couldn't work out yourself.
12 juni 2026
Antwoord van Home & Roost
Thank you for your feedback, Lorraine! We’re really pleased to hear you’re happy with the delivery and that the hutch feels well made and strong.
We appreciate your comments regarding the assembly — in particular the misaligned screw holes and the small differences between the instructions and the actual parts. While we’re glad these were easy enough to work around, we understand how this could be frustrating during build, and your feedback is really helpful for us to review and improve clarity and consistency going forward.
Thanks again for taking the time to share your experience.
Great friendly helpful company to deal…
Great friendly helpful company to deal with. I ordered the wrong run by mistake and they sorted it out for me. How a company should be. Hutch and run are great, cannot fault, thank you.
28 mei 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Caroline!
We're so pleased to hear that you found our team friendly and helpful, and that we were able to sort out the run mix-up for you. It's great to know that you're happy with both the hutch and run — we really appreciate you taking the time to share your experience.
Great bird aviary
Great bird aviary, excellent customer service and I would highly recommend this seller to anyone thank you and you will not be disappointed
28 mei 2026
Antwoord van Home & Roost
Hi Darren,
Thank you for your lovely feedback! We're so pleased to hear you think the bird aviary is great and that you found our customer service excellent. It's wonderful to know you'd recommend us to others.
We really appreciate you taking the time to share your experience.
Antwoord van Home & Roost
Thank you for your lovely feedback! We're really pleased to hear that you found the product easy to put together and that you're happy with the quality. We really appreciate you taking the time to share your experience with us.
Excellent service from this company…
Excellent service from this company which I have used a few times and bought birdhouses from. Customer service is above and beyond and also customer care and questions are quickly answered via the email. Amazing quality of products. Highly recommend this company.
27 mei 2026
Antwoord van Home & Roost
Thank you for sharing your wonderful feedback about your experiences with Home & Roost. We're so pleased to hear that our customer service and care have been above and beyond, and that you find the quality of our birdhouses amazing.
It's great to know that your questions were answered quickly and that you've chosen to come back to us multiple times.
We really appreciate you taking the time to recommend our company.
A nice sturdy nesting box
A nice sturdy nesting box. Slightly tricky to put together as some pre screwed holes were directly opposite a very hard knot, so we moved them. Looking forward, hopefully to 5 families of sparrows moving in next year - put it up now as we have scaffolding in place.
26 mei 2026
Antwoord van Home & Roost
Thank you for your feedback, Yve! We’re really pleased to hear you’re happy with the nesting box and found it nice and sturdy.
We appreciate your comments regarding the assembly and the knot in the timber. Wood is a natural material, and occasionally a knot can end up making a fixing point a little more challenging than intended, so thank you for bringing this to our attention.
It sounds like you’ve timed the installation perfectly while the scaffolding is up! We hope your new nesting box proves popular and that you’re welcoming plenty of sparrow families next year. 🐦 Thank you for taking the time to leave a review.
The catico I chose arrived right on the…
The catico I chose arrived right on the day I was told it would be deliverd.It was put together by 2 people in 2 hours .very easy to construct and I now have 2 happy inside cats loving there new area.Im glad I came across Home and roost while doing my research would definitely recommend the company .
27 mei 2026
Antwoord van Home & Roost
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Thank you for your lovely feedback!
We're so pleased to hear that your Catio arrived on time and was easy to assemble with the help of two people. It's great to know that your cats are enjoying their new space. We really appreciate you taking the time to share your experience and recommend Home & Roost.
I bought this as a present for my son son.
I bought this as a present for my son.
He was very pleased with his bird table, he said it went together easily and was pleased with the three tier aspect as it stops the pigeons eating all of the food before the smaller birds can get a look in. It did arrive after the due date, but only by 24 hours which in all fairness was probably due to having a bank holiday Monday which moved it by a day. I would definitely recommend to family, friends and the wider public.
Definitely deserving of 5 stars.
26 mei 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Joan!
We're so pleased to hear your son is happy with his bird table and that the three-tier design is working well to help the smaller birds get their share. It's great to know the assembly was straightforward and that the slight delivery delay due to the bank holiday was not too much of an inconvenience.
We really appreciate you taking the time to share your experience and your recommendation to family and friends.
It has pride of place on the garden fence
The packaging was torn and soaking wet but fortunately the contents were undamaged. It went together well and has pride of place on the garden fence. The free bird food was an unexpected bonus and one user tweeted "it ex seeded expectations!"
18 mei 2026
Antwoord van Home & Roost
Thank you for your feedback, Alan! We’re sorry to hear the packaging arrived torn and soaking wet, but we’re very pleased that the contents escaped unscathed and that everything went together well.
It’s great to hear the new addition has taken pride of place in your garden, and we’re glad the free bird food was a welcome surprise.
Thank you for taking the time to share your experience.
Very well made item and very fast…
Very well made item and very fast delivery. In all very good Servis.
14 mei 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Trixie! We're really pleased to hear you found the item very well made and that the delivery was very fast. We really appreciate you taking the time to share your experience and your kind words about our service.
Antwoord van Home & Roost
Thank you for your lovely feedback, Chris!
We're so pleased to hear that your whelping box is well made, easy to assemble, and that it arrived promptly. It's great to know you're happy with the quality and service. We really appreciate you taking the time to share your experience.
6ft 3 tiered rabbit hutch
We bought the three tiered six foot rabbit hutch good quality was fairly easy to assemble looks great and my bunnies love it 🐰🥕♥️. Loved the sweeties that came in the packaging I couldn't eat them as I'm vegetarian but my grandson and hubby scoffed the lot would definitely buy from this company again
22 mei 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Angela!
We're so pleased to hear that you found the three-tiered six-foot rabbit hutch to be of good quality and fairly easy to assemble. It's great to know that it looks great and that your bunnies are loving their new home. We're also delighted that the little sweeties included in the packaging were enjoyed by your grandson and husband. We really appreciate you taking the time to share your experience and look forward to welcoming you back again.
Home & Roost Hedgehog hog house
Really good company, Excellent quality hedgehog house .The delivery was spot on . Highly recommend
18 mei 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Janice! We're really pleased to hear you found the hedgehog house to be of excellent quality and that the delivery was spot on. We really appreciate you taking the time to share your experience and your recommendation.
Great hutch, great customer service
Great hutch, really pleased with it.
1 panel did arrive damaged, but the customer service over the bank holiday weekend was amazing - replacement part was with me in less than a week
20 mei 2026
Antwoord van Home & Roost
Thank you for sharing your positive feedback, Lorraine, and for highlighting the quick replacement of the damaged panel. We're so pleased to hear you are happy with the hutch and our customer service, especially over the bank holiday weekend.
If you need any further assistance or have any other questions, please let us know.
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