Well made hedgehog house. Bought 1 for feeding station which is being used by hedgehogs. 1 for hibernation. Very pleased with purchases. Fast delivery.
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Lees wat reviewers zeggen
Have ordered 2 coops from you. Both are great. Both deliveries were delivered the day after the allocated day. Hens love the coops. Sturdy construction and instructions were clear.
Order came quickly, easy to find delivery notices online. Only one thing. Could the makers make these things easier to build. I’m a 62 yr old woman and going it quite difficult to build on my own.
A nice sturdy nesting box. Slightly tricky to put together as some pre screwed holes were directly opposite a very hard knot, so we moved them. Looking forward, hopefully to 5 families of sparrows mov... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Home & Roost
Geschreven door het bedrijf
About Home & Roost
Do you need a Rabbit Hutch, Run, or Guinea Pig cage? Does the family Dog or Cat deserve a new top of the line luxury outdoor house? Or is there a keen twitcher in the family who would love a new Bird Table for their garden?
Here at Home and Roost you could say we're a little animal crazy and between the staff here we have most pet types covered. We love supplying market-leading products our customers love and giving a first class service.
Our Mission
Need a better Hutch? We are the UK's number one retailer for Out-Door Rabbit Hutches, Rabbit Runs and Guinea Pig Cages.
Made In Great Britain
A proud member of the Made in GB Campaign.
Unlike the thousands of importers who use the Far East for sourcing products, we invest in Great Britain. All our wooden products are made right here in the UK. We believe that building a firm foundation of High-Quality Products and second to none customer service has helped us rise above the competition. Because of this dedication, we have now joined the list of companies who export to Europe!
Contactgegevens
The Hanger, The Loop, CT12 5DE, Manston, Verenigd Koninkrijk
- 01843 263828
- hello@homeandroost.co.uk
- homeandroost.co.uk
4,7
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12K reviews
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I experienced a very good Customer…
I experienced a very good Customer service and received my goods very quickly. Couldn’t be happier with my hedgehog home!
28 april 2026
Antwoord van Home & Roost
Thank you for your lovely feedback! We’re really pleased to hear you had a great experience with our customer service and that your hedgehog home arrived quickly.
It’s wonderful to know you’re so happy with it — we really appreciate you taking the time to share your experience.
Good quality product
Good quality product, good service, delivered on time and reasonable priced. Certainly worth using again.
27 april 2026
Antwoord van Home & Roost
Thank you for your feedback, Sonia! We’re really pleased to hear you’re happy with the quality, service, price and timely delivery.
It’s great to know you’d use us again — we really appreciate you taking the time to share your experience.
This bird table is well-made and I love…
This bird table is well-made and I love the adjustable height. It stops the pigeons from devouring all the food.
27 april 2026
Antwoord van Home & Roost
Thank you for your feedback, Jan! We’re really pleased to hear you’re happy with the bird table and finding the adjustable height useful — especially if it’s helping keep those hungry pigeons in check!
We appreciate you taking the time to share your experience.
Lovely sturdy frame so that my tortoise…
Lovely sturdy frame so that my tortoise can still enjoy the sunshine (when it lasts more than 5 minutes!)
27 april 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Rebecca! We’re really pleased to hear you’re happy with the sturdy frame — and we totally get it about the sunshine… a rare luxury at the moment! ☀️🐢
Great to know your tortoise can still enjoy getting outside safely when it does appear. We really appreciate you taking the time to share your experience.
Prompt arrival and good quality I…
Prompt arrival and good quality I bought the cage and thermal hutch cover and rain cover last year and this year I bought the run and the connecting tube
Very pleased with the standard of construction, only wish I could share a photo so you could get some idea of what it looks like in the smallish garden as I nearly didn’t buy it thinking it would overtake the garden but it didn’t
27 april 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Thelm! We’re really pleased to hear you’re happy with the quality and that everything arrived promptly.
It’s great to know your setup has come together so well over time — cage, covers, run and connecting tube — and that it fits nicely in your garden without taking over the space. That’s really helpful insight for others too!
We really appreciate you taking the time to share your experience.
Excellent experience
Excellent experience, fast delivery and good quality at an affordable price. I’ll be purchasing another hutch in the future.
27 april 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Angela! We’re really pleased to hear you had such a positive experience and were happy with the quality, price and fast delivery.
It’s great to know you’d come back to purchase another hutch in the future — we really appreciate your support and you taking the time to leave a review.
Fast
Fast, easy and very efficient ordering and delivery service. Dropped one star as edges of product panels were chipped and splintered out of the box. Easily remedied with sandpaper, but should not have been necessary on a new item. Packaging was sufficient to have prevented this in transit, so I can only assume that the item was shipped in this condition.
20 april 2026
Antwoord van Home & Roost
Thank you for your feedback, Ms Milburn! We’re really pleased to hear you found the ordering and delivery process fast and efficient.
We’re sorry to hear the panels arrived with some chipped and splintered edges, and we completely understand your point that this shouldn’t have needed attention on a brand-new item. We appreciate you taking the time to highlight this, and your comments will be passed on to the team for review.
Thank you again for sharing your experience with us.
My delivery didn't arrive as expected…
My delivery didn't arrive as expected and so easy to contact the company and James was amazing in the end sending out another whelping box by next day delivery, which arrived.
I give 5 stars for customer service, but only 4 for the actual product as not that well finished, with some sanding in places needed and did have quite a strong smell from the wood, which meant unable to use straight away (had to borrow a friends). So I suggest ordering one at least 2 weeks before you need it to allow the fumes to go.
15 april 2026
Antwoord van Home & Roost
Thank you for your detailed feedback, Julie! We’re really sorry your original delivery didn’t arrive as expected, but we’re very pleased James was able to get a replacement whelping box sent out to you quickly by next-day delivery.
It’s great to hear you’re happy with the customer service — we’ll be sure to pass your kind words on to him. We also appreciate your honest comments on the product finish and the initial wood smell; that’s really helpful feedback and will be shared with our team to review.
Thanks again for taking the time to share your experience, and for your recommendation regarding timing — that’s useful for other customers too.
Paid extra for Saturday delivery
Paid extra for Saturday delivery, not attempted. Tried to contact someone at Home & Roost or delivery company, scammed out of £100.
9 mei 2026
Review zonder uitnodiging
Antwoord van Home & Roost
Hi Jennifer,
Thank you for taking the time to leave a review, and I’m genuinely very sorry for the frustration and distress this situation has caused you.
I’d like to clarify a couple of important points for transparency. Your order was dispatched from our warehouse on time and handed over to APC for delivery. From that point, it is within their network and we rely on their scanning and tracking updates. Unfortunately, in this case, APC have not provided the expected delivery scans, which has led to confusion and delays that we are actively challenging with them.
I’m also very sorry to hear about the experience you had when trying to contact what appeared to be a courier support channel. We would never ask customers for payments, account setups, or any financial transactions in relation to delivery support, and this is not something APC would do either. It is extremely concerning to hear, and we strongly recommend reporting it to Action Fraud if you have not already done so.
We understand how disappointing this entire experience has been, especially after paying for a Saturday delivery, and we are continuing to work directly with APC to resolve the delivery failure and prevent this happening again.
If there is anything further we can do to help you directly, please don’t hesitate to contact us.
Kind regards
James
Home & Roost
Great service fabulous product just…
Great service fabulous product just what I needed, arrived on time whst more can I say, oh yes id use Home to Roost again for sure
27 april 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Karen! We’re really pleased to hear the product was just what you needed and that everything arrived on time.
It’s great to know you’re happy with the service overall too — and we’d be delighted to welcome you back to Home & Roost again in the future. We really appreciate you taking the time to share your experience!
Product seemed nice but poor quality.
Product seemed nice but putting the 6ft one story hutch together was a pain. The roof was broken and my partner had to mend it together so it could work properly, as the nails to the roof were busted. The doors don't sit perfectly closed so there is an angle/gap at the top. The pilot holes weren't there and screws were in the place where it was meant to connect on the feet part, so he had to move it about to get it to fit properly. Also, the diagram of the instructions didn't show which way to put the panels on, for example if hey sat high at the top or low at the back. Lastly, the doors sit slanted even after fitted. Then the run I bought has access for a tunnel or to have it closed off, and i have to put something at the back so my buns dont escape as you can lightly touch it and it falls off. Its just a bit flimsy too as it keeps bending in from the sides. I just thought for all the money i spent as I got other items besides these two that the structure would of been more put together/heavy duty. A bit disappointed.
10 mei 2026
Review zonder uitnodiging
Antwoord van Home & Roost
Thank you for your detailed feedback, Olisha. We’re really sorry to hear about the issues you experienced with the hutch and run, especially the damaged roof and the difficulties during assembly. That’s certainly not the experience we want our customers to have.
We do wish you had contacted us directly about these problems, particularly as you mentioned having photos of the damaged roof, as we would have welcomed the opportunity to help put things right for you. Your comments regarding the instructions, alignment, fittings and stability have all been noted and will be passed on to the team for review.
We appreciate you taking the time to share your experience and are sorry to hear you were disappointed overall.
The bird table was damaged in transit
The bird table was damaged in transit, after reporting this a new one was dispatched immediately. I am extremely happy with the bird table, which is very good quality. The birds love it and are flocking into the garden, bringing me much joy. Many thanks for your wonderful service.
22 april 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Gary! We’re really sorry the bird table was damaged in transit, but we’re pleased we could get a replacement out to you quickly.
It’s wonderful to hear you’re so happy with the quality and that it’s already attracting plenty of birds to your garden — that’s exactly what we love to hear. Thank you again for your kind words and for taking the time to share your experience.
Good quality catio
Good quality catio, delivery fast and cats love the outside experience safely.
23 april 2026
Antwoord van Home & Roost
Thank you for your feedback, Chris! We’re really pleased to hear you’re happy with the catio and that it arrived quickly.
It’s great to know your cats are enjoying their safe outdoor space — that’s exactly what it’s all about! We appreciate you taking the time to share your experience.
Good quality and well made
15 april 2026
Antwoord van Home & Roost
Thank you for your feedback! We’re really pleased to hear you’re happy with the quality and craftsmanship. We appreciate you taking the time to leave a review.
Cage arrived not pinned /stapled…
Cage arrived not pinned /stapled together properly emailed them and they sent a replacement and few holes in the wrong place for the roof other than that happy with it
15 april 2026
Antwoord van Home & Roost
Thank you for your feedback, Elizabeth! We’re sorry there were a few issues with the initial cage and the roof fittings, but we’re pleased we could quickly get a replacement sent out for you.
We appreciate you taking the time to share your experience and are glad to hear you’re happy with it overall. Your comments will be passed on to the team for review.
Amazing products
Made extremely well and built beautifully. 100% recommend and will be buying more.
22 april 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Amy! We’re so pleased to hear you’re happy with the quality and build.
It means a lot to know you’d recommend us and plan to buy from us again. We really appreciate your support and you taking the time to leave a review.
Great Bird Table
Very good product, excellent customer service, fast delivery, would definitely recommend.
21 april 2026
Antwoord van Home & Roost
Thank you for your lovely feedback, Andrew! We’re really pleased to hear you’re happy with the bird table and that you had a great experience with our customer service and delivery.
We really appreciate your recommendation and you taking the time to share your experience.
Antwoord van Home & Roost
Thank you for your feedback, Colin! We’re really pleased to hear you were happy with the service. We appreciate you taking the time to leave a review.
Run for a Chartwell rabbit hutch…
Bought a 6 x 3 run for a Chartwell rabbit hutch. A bit flimsy but it does the job.
20 april 2026
Antwoord van Home & Roost
Thank you for your feedback, Christine! We’re glad to hear the run is doing the job for you.
We appreciate your note about it feeling a bit on the flimsy side — that’s really useful feedback and will be passed on to the team to review. Thanks again for taking the time to share your experience.
Excellent product and service
Excellent product and service. Delivered swiftly and safely. Well packaged.
20 april 2026
Antwoord van Home & Roost
Thank you for your feedback, Brian! We’re really pleased to hear you’re happy with the product and service, and that everything arrived quickly and safely. We appreciate you taking the time to leave a review.
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