Home Essentials Reviews 

Product specifications not matching.
Sending emails and whatsapp messages is not helping. They call and disconnect just after one picks up the call.
Free gift (as written on webpage) for online payment is not received and no news at all.
Dipak Sheth

Fraud company, ordered plush storage tube paid 3k and now no order received plus no one is even responding. Never buy from them!

Very bad. Scam company. Terrible customer service dont respond wont get your money back and will give you defected products which also you will not get unless you keep chasing them

Worst online platform.
They exchange / refund their products bought from Amazon. But when directly bought from them they done exchange / refund. Never ever shop on this platform u will be duped. Atleast Amazon helps but this guys are thieves.
Today all online platforms offer exchange and return. This guys are absurd

Its a fraud company...recived defevtive product and they are not even responding

Zero Stars, One of the Worst Online Purchase Platforms! Only One Sided, absolute Non Sense Return Replacement Policy. Once you Pay them, they will make you Run For Your Hard Earned Money even if the Product is not meeting your quality expectations. Third Class Quality.Beaware Don't fall into their Luring Facebook, Insta Ads Trap, Products are very Low quality & Absolute Trash! Don't Buy Even on COD, You will definitely Regret your Decision! It's a Scam. No Contact Details, No Responses to Emails!

⭐☆☆☆☆ (1 out of 5 stars)

Extremely disappointed with HomeEssentials. I ordered a curtain set and what I received was of the cheapest quality imaginable — thin, cheap plastic made, and nothing like what was shown in the pictures. To make matters worse, they have no refund or return policy, so I’m stuck with a product I can’t even use. Totally unacceptable. Would not recommend this brand to anyone. Stay away! 👎

If there was option I would give zero. Should have thought twice about website with no phone contact details. Has not delivered item for 12 days and watsapp customer service appears to be run by a robot. AVOID!

Garbage, dishonest reviews led me to purchase a robo vacuum and its absolute garbage!!!

Be cautious of the influencers promoting product! I've experienced extremely poor customer service - unable to contact them via WhatsApp or phone, and order status always shows invalid. Makes me wonder if this is a genuine company...

Homebizessentials (mydeal.com.au) deserves NO star.
I recently purchased a hair product from HomebizEssential, and to my disappointment, it turned out to be a fake. I contacted their customer service, and while they did reply, it’s been over a month, and I still haven’t received a refund. Even worse, they expect the customer to cover the cost of returning the product, which is completely unfair. This company’s practices are dishonest, and I strongly advise against buying anything from them. They are essentially stealing from customers. Save yourself the hassle and avoid HomebizEssential at all costs.

Would give 0 stars if I could. Poor quality and even worse software. Avoid at all costs they also have horrible customer service and you’ll get stuck with all shipping charges when you find out your stuff doesn’t work.

The Wuzutech Robovac X did not ever work. I let it run over my floor for 30 minutes; it kept going over the same piece of dirt over and over and it never picked it up. The price was low. If it seems to be too good to be true, it probably is. The BBB gives this company an
"F" grading and warns that Loft Home Essentials, Home Essentials Direct, and Home Essentials are probably the same company suspected of fraudulent business practices.

Every review said the same thing about all this company's "products" and practices.
Mine was only a waste of $100. I threw it in the garbage.

Please be careful

No 1 fraud.
They sent u cheap and random product..No return policy and no customer service...

I ordered a robovac x which cease to function after the inside plug fell off less than 2 months after receiving it. I tried to reach out to customer service with no answer for weeks! I finally got hold of them and they told me the 30 days warranty is done so nothing they could do!
DO NOT DO BUSINESS WITH THIS COMPANY!

Order no 235293
Portable cordless pressure washer

They just sent some random damaged parts on the name of product. No customer support abailable where you can talk as they know what they are supplying. They have just invested in creating a nice website to lure customers. For 2 months, they are trying to refund money as they don't have spare product to replace :-D.

In the name customer service they have a whats app chat box where they will respond as per their will and that too is a one way communication channel where they will just say we have refunded money. We have been asking for refund details which they are unable to provide as they don't have any.

We don't have options here to provide screenshot else we would have shared that also.

They are just running a spoof website and company where they have no genuine product to supply.

I recently ordered a dinner set that, upon arrival, appeared to have been previously opened. This immediately lowered my expectations, and unfortunately, my concerns were justified. The set had noticeable defects, including lumps under the glaze—issues that should have been caught during quality control. Clearly, no quality control was happening.

I returned the set and reordered the same product, hoping for better quality the second time. However, when the replacement arrived, the very first item I unpacked was a bowl with chunks of glaze missing. Once again, I had to package everything up and return it.

Frustrated by the poor quality, I decided to leave a review highlighting these issues, specifically mentioning the lack of quality control. To my surprise, HomeEssentials rejected my review. I tried submitting another review with similar feedback, and that was also rejected. After a third attempt was rejected as well, I wrote yet another review, but I’m expecting it to be rejected too. It seems that HomeEssentials doesn’t allow negative reviews, which is disappointing and raises concerns about transparency.

Bought a 3 pack of Wuzutech robovacuums, including the 9.99 per robot warranty that is supposed to be good for 2 years.
First robot died at 3 weeks. Would not charge or turn on. Decided we would return all 3 due to poor per performance.
Home essentials customer service was good about refunding cost of dead Robovac. Would not process return of the other 2, but would allow a refund of 20% for those. Barely acceptable, but better than nothing.
Second robot died at 7 weeks(we run then 2x a week). No return it refund for that one because it was after the 30 day return window.
Still fighting them to get warranty service thru the 2 Year warranty we bought. Exceptionally slow response.
UPDATE: 20 Dec. Received email reply- offering a complimentary (free) replacement Robovac for the 2nd one that died. Although not specified it appears this is the warranty resolution for the one that quit functioning after the 30 day return window.
We'll see if they follow through.

scam company no response, no robot vacuum and no one picks up phone

Bought a wuzutech robotic. Horrible. After using 4 times it wouldn't charge anymore. After contacting them I was told it was past 30 days. Too bad. No tips to try to fix. Just sorry.
Never to use them again. I think they are a scam.