Homejoy Reviews 

98
TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I have been using Homejoy for regular fortnightly cleans for about 8 months. Initially the service was good. I have been happy with the quality of the cleaning and most of the cleaners I have had have... Toon meer

Beoordeeld met 5 van de 5 sterren

Setting up the first appointment with Honejoy was easy, registering on the website and arranging a time was straightforward. There were a couple of text reminders which I really appreciated. The c... Toon meer

Beoordeeld met 5 van de 5 sterren

Booking cleaning services through agencies is just one big headache. Homejoy offered me an easy, cost-effective and reliable cleaning service that really listened to my needs. The booking process was... Toon meer

Beoordeeld met 5 van de 5 sterren

Jhosmark was 5 mins late which was slightly irritating as I had to wait for him before going to work, but he was a lovely person to meet. When I came back home, I immediately could tell someone had c... Toon meer

Bedrijfsgegevens

  1. Schoonmaakdienst

Informatie afkomstig van verschillende externe bronnen

At Homejoy we only work with the very best: all cleaners are interviewed and tested in person, background checked and fully insured. With our online booking system, you can book in seconds for a time that suits you, pay with your credit card and manage your account online. You can add extra tasks like inside the fridge or oven, and your cleaner will even bring supplies if you need them to. Book one-off or on a recurring basis, both at £13 per hour, and it's really easy to get your preferred cleaner back every time. Our customer support team is on hand for prompt assistance if you have any questions.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

98 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,8

Alle reviews

(98)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

friendly and helpful

Both staff and cleaning professionals are delightfully friendly and helpful which is always nice. It's lovely to come home to a blitzed and beautiful home, i would definitely recommend these guys!

4 augustus 2014
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

homejoy is fake

I tried to place an order and no matter what address I used it said they were all booked. I could not even select a date, just fully booked now and forever. This city has over 3 million people, I really doubt everyone is fully booked everywhere for all addresses

27 juli 2014
Review zonder uitnodiging
Logo Homejoy

Antwoord van Homejoy

Hi James,

We are sorry to hear you having been facing troubles when trying to search Homejoy's availability in your area.

If you could kindly email us with your Postal Code we will be sure to check availability in your area and get you booked in.

Regards,

The Homejoy Team.

Beoordeeld met 5 van de 5 sterren

Great experience all round with. Homejoy

Homejoy is a really good 'hands off' cleaning company. Very easy to use their online booking service - even if you need to change your date for the cleaner. The cleaner Juliet was very pleasant, got on and did a great job.

25 juli 2014
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Punctual and thorough

Bought a voucher from Homejoy's advert. The booking process was a bit confusing, but I got there in the end after calling Homejoy.

The cleaner came on time, and was courteous and friendly. He was thorough and managed to accomplish a lot in the 2.5 hours that he was booked in for.

24 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Professional, low-hassle service

After arriving back from a long holiday, we wanted to have our flat cleaned. I had heard good things about Homejoy on the internet and decided to give it a go.

Everything from booking to meeting the cleaner to stepping into the cleaned flat was pleasant and effortless. Homejoy's website is clear and easy to use, the cleaner was on time and friendly, and the service was professional. Really, there's not much else to say. That's exactly what you want in a cleaning service.

The price is competitive, although slightly more expensive than other, less-known cleaning services. The upside is professionalism and great experience. I will most probably use Homejoy again.

16 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly, easy and clear – with a great value introductory offer

I've been meaning to get a cleaner for a long time but never got my act together. Homejoy was advertised to me through Facebook so I thought why not – and it was great. Easy to use, friendly service, and now I have a lovely clean house. I've only done the introductory offer which was fantastic value, but have already booked in a second appointment.

16 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

The standard of cleaning was excellent and the booking system efficient and easy to use.

3 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would happily recommend.

Simple to make the appointment online with lots of availability on the date of my choice. The cleaner arrived, was professional, courteous, polite & quick. I normally do my own cleaning, but having been away for a while & with visitors arriving later that day I didn't have a chance to do it myself. If ever I'm in the same situation I wouldn't hesitate to use again.

3 juli 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience!

Although there was a tiny amount unfinished due to me not booking long enough time, the cleaning was very thorough, booked a second visit the next day!

20 juni 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from cleaner! But..

..homejoy's rebooking feature via text is a shambles and didn't work. So I lost out money onthe special deal I paid for. I asked for a re-booking but it never happened. Their loss too I guess.

20 juni 2014
Review zonder uitnodiging
Logo Homejoy

Antwoord van Homejoy

Hi Yousif,

We are sorry to hear you had trouble trying to book another appointment with us. If you would like to re-book an appointment, please don't hesitate to call or email us during our operational hours.

Regards,

The Homejoy Team.

Beoordeeld met 5 van de 5 sterren

Dazzling

The cleaner was on time, and set to work right away. She did an amazing job and even cleaned areas I did not image she would do. I would highly recommend her to anyone who wants their home as good as new.

19 juni 2014
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ecellent

Pembe was an excellent cleaner. Friendly and thorough. My flat feels brand new. The homejoy experience is hassle free and fits well my need for an occasional cleaner.

19 juni 2014
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good Cleaner but prejidicial attitude

Sent a good cleaner but wouldn't be in the same room as our dog - asked if we could shut him away. It's HIS home and this is deeply offensive.

19 juni 2014
Review zonder uitnodiging
Logo Homejoy

Antwoord van Homejoy

Hi J Sharp,

We are sorry to hear about your experience with Homejoy. We are 100% committed to allocating a Cleaning Professional that will be a suitable match for not only you, but your home too. I'm sorry this was not the case. If you could email us with further information to support@homejoy.co.uk someone from the Client Services team will be in touch.

Regards,

The Homejoy Team.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer