My employment contract was in 2 separate documents and the 2nd part of document contained my signature which is what they needed evidence of. However, the application only allows 1 document to be upl... Toon meer
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As someone who’s rented for years and moved many times, I can honestly say Homeppl is the worst company I’ve ever dealt with. They’re extremely disorganized, ask for the same documents over and... Toon meer
Bedrijf heeft geantwoord
Every encounter with Caitlin is always efficient. She is attentive, enthusiastic and professional throughout the entire process. She really goes over and above to answer any queries and make sure... Toon meer
Homeppl's process was so efficient which helped to really take that stress off of our plate after having been looking for a home. The steps were simple, easy to follow and didn't require too much... Toon meer
Bedrijf heeft geantwoord
4,2
Goed
703 reviews
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Aleah Stands on business
Aleah is super helpful and very knowledgeable on her occupation. She helped me very rapidly and efficiently. Bless her
29 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
The chat with Aleah was really very…
The chat with Aleah was really very useful for me and gave me hope. I am very grateful.
29 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Living abroad and relocating to the UK
Living abroad and relocating to the UK, I had some issues in uploading all the information which are required. Gaetan helped me on the chat as much as they could. I would appreciate more flexibility for people living abroad as the entire process is tailored on UK residents, while "foreigners" might have different ways to provide the same evidence.
29 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Good response time and very helpful
26 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Your stuff was very patient and helpful.
Your staff was very patient and helpful.
23 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
very kind and fast
24 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Aleah had great response time and very…
Aleah had great response time and very efficient while providing information making my job a lot easier.
24 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Really easy to submit details
Really easy to submit details, and live chat was very helpful. Only issue was with the employer reference - it would've been helpful to know this was the cause for a delay earlier so we could chase this up.
23 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Very helpful and straightforward
Very helpful and straightforward
23 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Absolute JOKE of a company
Absolute JOKE of a company. Take forever to reply, have a robotic non-human and depressive attitude. Extremely inefficient processed. Landlords and Tenants AVOID AT ALL COSTS.
Fake reviews on here, see for yourself!
Data farming customers.
You have been warned.
21 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Good Morning,
I am sorry to hear this feedback - we have reached out to you via Trustpilot as there is no identifying information and we have received no response. In order for us to assist please contact support@homeppl.com FAO Katie.
Kind regards,
Katie
Many thanks to Caitlin
Many thanks to Caitlin, who is very efficient and patient and helps me solve many problems
22 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Fast response and Aleah was very nice.
22 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Excellent Assistance
Sean provided courteous and effective assistance. The waiting time was minimal, and the communication was excellent.
18 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
Brilliant reply fast and excellent team…
16 juli 2024
Review zonder uitnodiging
Antwoord van Homeppl
Hi,
We absolutely loved reading your review! We have passed on your kind words to the team who will be delighted to hear this.
We appreciate your support!
Wishing you all the best,
The Homeppl Team
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