I had to verify my identity in order to sell my deceased mother’s house. Very easy to use. The only problem is having to upload a council tax / utility bill. I do it all paperless so it was annoying h... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The platform was easy to use, and quite intuitive. However, two minor issues: My deposit wasn't deducted. And, because this is a second home, the arithmetic stamp duty calculation ended 750, they t... Toon meer
Bedrijf heeft geantwoord
It would have helped if a full list of the documents to be uploaded were given at the start. The specific reference to wage slips was a puzzle as I clearly indicated that I was retired. It thenasked... Toon meer
Bedrijf heeft geantwoord
Had a problem with one of tasks on the app so called support and someone who really knew his stuff cheerfully helped me out and problem was solved ! Thanks for your help Emmanuel much appreciated
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Contactgegevens
Belle House Platform 1, SW1V 1JT, London, Verenigd Koninkrijk
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Uitstekend
7K reviews
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Save all documents in a single, phone-accessible folder
It would have helped if a full list of the documents to be uploaded were given at the start.
The specific reference to wage slips was a puzzle as I clearly indicated that I was retired. It thenasked for details of my pension(!), with only the opportunity to detail one, whereas I have three.
While the ID stuff needed a phone for photos and passport scans, to access pdfs of bank statements needed a laptop.
6 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your feedback. This has been shared amongst our Product team who are working on app improvements at the moment, so it is really appreciated. If you have any more details you wish to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Over all ok
Over all ok, however when doing the selfie and video had to repeat several times. A little frustrating.
6 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm sorry you had to repeat the ID task - it would be great to understand exactly what happened there. If you would like to share any further detail, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Firstly my frustration was brought…
Firstly my frustration was brought about by my not scrolling up and after trying for three hours, Drew from your support team phoned and was oh so calm and helpful I would give him 5 stars
6 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to share your feedback with us - i'm sorry for any frustration experienced. I'm glad our agent Drew was able to assist you and get everything sorted. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Easy to use and upload documents
6 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
It was easy to navigate and understand
It was easy to navigate and understand. Easy to upload documents and it has a simple way of guiding you through how to do each step
6 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your brilliant feedback!
Kind Regards,
Thirdfort
I was fearing the worst
I was fearing the worst, but was really easy to use, completed my required tasks in no time at all
6 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to share your feedback with us. I'm so glad to read you found the process easier than expected.
Kind Regards,
Thirdfort
Nice easy process and well informed…
Nice easy process and well informed throughout the process
6 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review - we really appreciate it!
Best,
Thirdfort
To start with was very happy that…
To start with was very happy that TrirdFort is helping us from the fraud. Joseph was very helpful, with the online help. Thank you.
6 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thanks so much for your kind feedback. We're glad to hear you felt supported and that Joseph was able to help. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
This procedure was quick
This procedure was quick, simply and easy to use.
5 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
Had a problem with one of tasks on the…
Had a problem with one of tasks on the app so called support and someone who really knew his stuff cheerfully helped me out and problem was solved ! Thanks for your help Emmanuel much appreciated
5 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your feedback, we're glad that Emmanuel was able to help. We will pass this back to Emmanuel and the wider team!
Kind Regards,
Thirdfort
Really easy to use
Great app. Really easy and quick to use. Best I’ve used so far when using a verification check app.
5 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
Only use to prove your identity
I had to verify my identity in order to sell my deceased mother’s house. Very easy to use. The only problem is having to upload a council tax / utility bill. I do it all paperless so it was annoying having to go to the website, locate the most recent bill and try to do a screen shot. Extra faff on my end but hey! They may want to rethink this part in the future. The driving license should be enough to prove your name and address.
5 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm glad to hear you found the app easy to use. I will be sure to share your feedback with the relevant teams.
Kind Regards,
Thirdfort
Decent, small bugs.
The platform was easy to use, and quite intuitive.
However, two minor issues: My deposit wasn't deducted. And, because this is a second home, the arithmetic stamp duty calculation ended 750, they thought I was 250 short. However, I've emailed the estate agent, and, I guess all will be fine.
5 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your feedback. We really appreciate this. We are glad to hear that the platform was easy to use. We are sorry for any confusion here regarding the deposit and stamp duty. So that we can help with this, please could you call us on 01617680083 (Option 1) or email us via help@thirdfort.com, so that we can assist?
Kind Regards,
Thirdfort
The advisor was very helpfull and…
The advisor was very helpfull and patient with me. This is not the sort of task I am comfortable and without Taureens help I would never have been able to do this.
5 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your great feedback - we really appreciate it!
Kind Regards,
Thirdfort
Joseph was really helpful as I had a…
Joseph was really helpful as I had a couple of issues which he resolved quickly and stayed on the phone with me while sorting it out. Very much appreciated.
5 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thanks for sharing your feedback. I’m glad to hear Joseph was able to help and resolve your issues quickly. We’ll make sure your kind words are passed on to Joseph and the team.
Kind Regards,
Thirdfort
Antwoord van Thirdfort
Hi,
Thanks for your feedback and 5* review! We're glad to hear you like the layout and found the process straightforward.
Kind Regards,
Thirdfort
Emmanuel was so very helpful
Emmanuel was so very helpful. He went above and beyond to help me sort everything out. Thank you ☺️ I highly recommend.
30 april 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for taking the time to leave your kind words for our agent Emmanuel, we will be sure to share this with him and the wider team.
Best,
Thirdfort
Clear steps to follow
1 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your 5* review!
Kind Regards,
Thirdfort
Antwoord van Thirdfort
Hi,
Thank you for your fantastic feedback!
Kind Regards,
Thirdfort
Its my first time
Its my first time, so, It’s oksy for me but it’s quite straightforward. You should feel safe and secure with this
1 mei 2026
Review zonder uitnodiging
Antwoord van Thirdfort
Hi,
Thank you for your feedback - i'm happy to read you found the process straightforward and you felt safe and secure, this is exactly what we strive for.
Kind Regards,
Thirdfort
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