Homewise Reviews 

254
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can’t recommend this brilliant company highly enough, big shout out to Sam in particular for all of his help and understanding and a great big thank you for the excellent service from all of Homewis... Toon meer

Beoordeeld met 5 van de 5 sterren

Everyone I spoke to was polite, clear, knowledgeable and helpful. Although I decided in the end it wasn't for me, I can't fault Homewise for their customer service, especially George Brodie. George wa... Toon meer

Beoordeeld met 5 van de 5 sterren

From the first time I spoke to Sean it has been brilliant to helping find a property and setting up our plan. Sam and Rhonda have been so nice, everyone so helpful and nothing too much trouble . We... Toon meer

Beoordeeld met 5 van de 5 sterren

Friendly voice at end of phone. Introduction was professional with all persons that I spoke with. It was made easy to understand the process of buying a property with Homewise. Questions... Toon meer

Bedrijfsgegevens

  1. Vastgoedadviseur
  2. Makelaars

Geschreven door het bedrijf

Homewise is a family-run business that has been helping people find and secure the right home for their retirement for over 50 years. If you’re aged 60 or over and thinking about moving in England or Wales, Homewise can help. With a Home for Life Plan you could secure the home of your dreams for thousands less than the market value, and enjoy living there rent-free, mortgage-free and without any repayments for your lifetime. We’re not an estate agent, we don’t have a stock of property, and we don't own the properties you see on Rightmove or Zoopla, but we do have unique relationships with estate agents, homebuilders, and retirement specialists across the country, to be able to help customers aged 60+ find their ideal home. If you are aged 60 or over, visit our website and contact us to find out how we can help you find the perfect home, and be free of financial burdens in your retirement.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

254 reviews

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4,5

Alle reviews

(254)

97 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I would recommend Homewise to anyone…

I would recommend Homewise to anyone buying property (aged 60 & over) Rhonda and Simi went above and beyond in helping me find and secure my first ever home for life.
They made it stress free all I had to was view the properties I liked, and they did the rest for me.
I will be forever grateful for their help and homewise.
Thank you.

8 juni 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

We missed this in the small print.

We purchased a home through Homewise not a great experience. Now my husband health is declining, lf things change l could not afford to live in two bed detached house on my own, l would need to move to a one bed flat or similar in a different area, as the house price in my current location are above average.
But did l some research to ask online if the difference in price of a another property possibly around a hundred thousand , would l be entitled to the difference left from the move, no you would not , l don’t know how ? but can that be possible where does it go 🤔. If you’re thinking of buying make sure it going to be your last because you have to pay all the usual costs involved in moving.

4 mei 2026
Review zonder uitnodiging
Logo Homewise

Antwoord van Homewise

Thank you for sharing feedback, although I’m sorry to see your husband has health concerns and that you may now be concerned for the future.

We worked closely with you to secure the best home for your needs at the time of purchase and for the future — but circumstances do change and if you want to move to a smaller home, your plan can move with you. The Home for Life Plan is designed to protect you for the long term —and that wouldn’t change.

There’d be standard moving costs to consider, as with any move, but if the new property has a lower value than your current home, you may be entitled to a share of the difference in value. This will be reflective of the percentage you chose at the start of your plan and will be detailed in your Declaration of Trust.

Every situation is different, so it’s always best to speak with our Customer Care team directly to get a clear picture. They are there to talk through your circumstances, review figures, and answer any questions you have about moving with a Home for Life Plan.

Please don't hesitate to reach out, we remain here to help at any time.

Best regards, Jess (on behalf of Homewise)

Beoordeeld met 5 van de 5 sterren

Homewise information

Helpful with questions offered to help with other ones I have because I am new to all this and need a lot of information regarding the HomeWise process.

2 juni 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

"Hom-NOTSO- Wise"

I initially got in touch with "Homewise" on behalf of my mother. Her being a widow and 69, shes needing to downgrade the size of the house as its to much to manage allone. I did some research as usual on Trustpilot and Feefo just to diversify my sources of info. However I trust and use Trust Pilot more. What concerned me was instead of mentioning more about the process adn the fact they are almost similar to a compare the market firm who sell on your data, the website has heavy sections teaching you how to leave google reviews and trust pilot reviews. I now understadn why their rating is so high yet the services are slightly ambiguos. Spoke to lovely sales agent on phone, but again. I find it hard withso much misformation nowadays. They get 2 stars from em as i dont think anyone over 60 would research as much as i have, so in my eyes misleading, and profit motivated more than actaully aiding people like Mummy. Thanks again Trust pilot for keeping your reviews pure! Sorry Homewise, but its Wise for me to use another company :(

1 juni 2026
Review zonder uitnodiging
Logo Homewise

Antwoord van Homewise

Thank you for your feedback. It's always best to research your options and it's great to hear you had a good call with our team.

We pride ourselves on being open and honest in every conversation, and are always happy to answer any questions you may have. The website offers an introduction but, as every Home for Life Plan is tailored to the individual, it's always best to chat through how it can work for you and your mum specifically.

The plan helps people secure a better home for thousands less than the full market price, with no rent, mortgage or interest to pay. This can be a real relief and our customers (who are typically in their 70s) often ask us how they can leave feedback for the help they received. So we have guides to help them navigate the review sites. Every review is genuine and independent, whether left by the customer or their family.

We're a family-run business, not a comparison site, financial lending service or government scheme. We support customers through every step of their move at no cost, and every property is subject to our criteria and approval process.

It won't be right for everyone, but it can be life-changing for those we do help.

If you still have questions, or ever want to explore the Home for Life saving again, we'll be at the end of the phone anytime. We hope your mum finds the perfect home for her needs.

Best regards, Jess (on behalf of Homewise)

Beoordeeld met 5 van de 5 sterren

Buying a house

I think the lady's name is Gemma she very helpful and polite and went though everything with me and sent me the relevant details I needed

19 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Spoke to a person at homewise was very good

Spoke to a person at homewise was very pleased with the conversation all my questions were answered and was reassured that there would be no obligation to continue unless I was really certain it would be right looking forward to hearing about the next step

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service throughout

The whole Team from the start have been very professional, polite and friendly.
The team give regular updates and professional help throughout, especially a nice gent, Manager Sam Stevens who has been absolutely wonderful and a pleasure to deal with.
We have already highly recommended Homewise to family, friends and colleagues and will continue to do so.

Very Best wishes

Dee & Steve Morris

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Please read the ‘small print ‘

Homewise tried their best to help me proceed with a property I liked, but when my Buyer pulled out of my sale at the last minute , everything fell apart.
It had been too stressful to find another buyer at such short notice , especially as I had packed up everything to move .
I am now struggling to get my life back together, and the shock of loosing the £895 fee I was charged by Homewise , and other fees I had been charged through the sales process.
I have learnt a hard lesson, that the process isn’t as smooth as i was hoping it to be, especially as I am on my own.
Please make sure you read the ‘small print’ I was too trusting.

6 mei 2026
Review zonder uitnodiging
Logo Homewise

Antwoord van Homewise

Thank you for sharing your feedback. We know how upsetting it can be when a sale falls through, especially after so much time and preparation. Sadly, property chains can break down through circumstances outside everyone’s control, and we understand how particularly hard that is when you were ready to move.

It means a lot to hear that you were pleased with how hard Homewise tried to support you. We pride ourselves on giving dedicated support throughout the journey and working closely with our customers over many months, free of charge.

We appreciate how disappointing it is to lose money when a move doesn't go ahead and you’re not able to settle into your new home as planned. The £895 fee mentioned covered costs and work already undertaken as part of the purchase process, including the survey work carried out on your chosen property before the move was cancelled, which unfortunately meant the fee could not be refunded.

The moving process can be incredibly stressful, especially when plans change suddenly. We hope that, should you ever wish to resume searching for a new home in the future, you won’t hesitate to reach out to Homewise again. We’ll be here to help.

Best regards,
Jess
On behalf of Homewise

Beoordeeld met 5 van de 5 sterren

Very Professional

Although I've not yet used the services provided by Homewise getting information about the scheme has been really easy. Kiera and George have been extremely helpful with no pressure, just answering any questions I had and putting my mind at ease.

21 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gary was so helpful with my enquiries…

Gary was so helpful with my enquiries about how Homewise could make my house move possible.
He answered all my questions and didn’t pressurise me at all into making a decision that I wasn’t ready to make.
I have decided to ask Homewise to help me with my move to be close to my family.
Thank you Gary
Carol Owen

21 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Homewise immediately cut your equity in half . Or take it all.

Look at their calculator. Homewise offer a so called "uplift" of a few tens of thousands on your property buying budget - but it will cost you at least half of your equity, and up to all of it. Immediately and forever. Offered me "uplift" of £27k in return for half my £260k . Robbers.

14 april 2026
Review zonder uitnodiging
Logo Homewise

Antwoord van Homewise

Thank you for sharing feedback of our calculator - it's a great tool that can show indicative numbers, but it doesn't give the full picture.

The quick estimate serves as a good starting point but, as everyone’s situation is different and every plan is bespoke, the numbers will always vary depending on what someone is looking to achieve. The best thing is to speak with our team for an accurate quote - and they can answer any questions you might have too.

A Home for Life Plan works differently to buying in the traditional way. It’s a trade-off between owning the property itself and being able to move to a home you might not otherwise afford, and live there for life with no mortgage or monthly rent payments.

We have a new brochure that covers a lot of the detail and explains how it compares to other options like buying the traditional way, renting, equity release etc - you can read this on our website and/or request a copy in the post.

The plan won’t be right for everyone, but it can open up options that may not have felt possible before. 

Moving home is a big decision, and finding the right property within budget can be tough. That's why we're proud to offer an alternative option, and provide free support to our customers throughout their journey. 

Hopefully this helps explain a little. If you’d like to explore this option further we’d welcome the chance to talk it through whenever you're ready. And if it's not the right option for you we wish you all the best with your move.

Jessica
On behalf of Homewise

Beoordeeld met 4 van de 5 sterren

Feedback

Was great to have someone who is willing to answer questions and supply answers but also bring consistency

20 maart 2026
Review zonder uitnodiging

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