I specified Horizon Micromobility as the supplier for my cycle to work scheme. Mainly as they had in stock all the cycles I was interested in. The whole deal was sorted out quickly and efficiently... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We bought a Engwe LE 20 cargo bike from Horizon and wanted to say their sales and support team are fantastic. The bike was delivered within a couple of weeks (China origin) but was damaged (broken rea... Toon meer
Bedrijf heeft geantwoord
Slow despatch but after a brief call recognised an error and rectified very quickly with next day delivery and refund of postage. Excellent product, price and service. Will definitely use again. Thank... Toon meer
Bedrijf heeft geantwoord
Customer service is brilliant, I wanted a Fiido and Horizon was the only company I found that would do one on my works company scheme. Matt was super helpful with sorting it out and responded to my en... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Specialists in the new and growing area of micromobility, electric bike, e-scooters spares & accessories
Contactgegevens
Kingfisher Works, Tag Lane, RG10 9SH, Hare Hatch, Reading, Berkshire, Verenigd Koninkrijk
- hello@horizonmicromobility.com
- horizonmicromobility.com
4,6
Uitstekend
297 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Back light
Would have been 5 stars but the rear back light cable was too short. Customer service was professional and helpful
23 september 2024
Really easy to contact and talk about…
Really easy to contact and talk about options. Cycle to work scheme happened really easily.
16 september 2024
Antwoord van Horizon Micromobility
Hi Katie - thank you for leaving a review for your recent purchase 😀
Antwoord van Horizon Micromobility
Many thanks for your review 😀
Great bike great price
Great bike. Great price
Matt was very responsive and answered all my questions re the Estari bike
It’s nice to support a small business and get 5* support
2 september 2024
Antwoord van Horizon Micromobility
Many thanks for your review 😀 Enjoy the Estarli!
The item purchased was by some way…
The item purchased was by some way cheaper than other outlets and arrived well on time with no issues. Glad to have done business.
29 augustus 2024
Antwoord van Horizon Micromobility
Many thanks for your review, we're happy to hear you were pleased with the service provided 😀
very quick and easy to make the order…
very quick and easy to make the order and received item very quickly and very well packaged, got the item wanted, thank you very much for a great service
27 augustus 2024
Antwoord van Horizon Micromobility
Many thanks for your review, we're happy to hear you were pleased with the service provided 😀
The accommodating staff answered all my…
The accommodating staff answered all my queries and posted the item ASAP I received it in good time and perfect condition. It fits my e-bike and works perfectly fine.
19 augustus 2024
Antwoord van Horizon Micromobility
Thank you for taking the time to leave a review. Happy to hear you were please with the serive provided.
Antwoord van Horizon Micromobility
Hello - many thanks for taking the time to leave us a review 😀
Great customer service
I made an inquiry with Horizon Micromobility re delivery of my charger. Very speedy attention and I received the charger within 48hrs. Happy? Happy!
13 augustus 2024
Antwoord van Horizon Micromobility
Hello - many thanks for leaving us a review 😀
Good communication
Good communication. Good support. Simple trouble free process. Delivered on time (with updates) and of course the bike is fantastic - thank you
16 augustus 2024
Bosch Phoneholder/charger
Easy to find what I needed, to make the order and then efficient delivery
5 augustus 2024
Antwoord van Horizon Micromobility
Hiya - many thanks for spending the time to leave a review for your purchase
Antwoord van Horizon Micromobility
Hiya - many thanks for spending the time to leave a review for your purchase
Synch super monkey
From start to finish very efficient and professional. A pleasure doing business with Horizon Micromobilty. Would highly recommend.
30 juli 2024
Antwoord van Horizon Micromobility
Hi Robert, Great to hear you're loving the Synch, they're great bikes and a great company to deal with. Enjoy the bike! 😀
clear communication and fast delivery
26 juli 2024
Antwoord van Horizon Micromobility
Hi - thanks for leaving us a review 😀
Good for Bosch parts.
Purchased a Bosch tracking module and a great explanation on the website site page on what type I need of the two similar modules and by doing so it was the correct one one I purchased.
Good communication and fast delivery with a good purchase price.
Will buy from them again.
24 juli 2024
Antwoord van Horizon Micromobility
Many thanks for the review and we're happy to hear you found the product description useful. We do try to add as much information as possible so customer can make the correct choice and order the right product.
Antwoord van Horizon Micromobility
Thanks for leaving us a review
Go to shop
Really friendly and great support from Matt regarding a SUPER73 R Adventure bike. I would definitely use this shop again as the way they dealt with me as a customer was very assuring
25 juli 2024
Review zonder uitnodiging
Antwoord van Horizon Micromobility
Hi Saad
Many thanks for leaving us a review
Antwoord van Horizon Micromobility
Hi Linda
Many thanks for your review.
Antwoord van Horizon Micromobility
Hi Terry - many thanks for your review 😀
Antwoord van Horizon Micromobility
Hi Michael - thank you for your review 😀
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.